Updating to Enfold 4.5 and validating Personal Token

I can update theme- BUT- when I try to activate it- thats when everything breaks and I get a white blank screen with HTTP ERROR 500

The only way out is to go and change the database wp-content settings to switch back to another theme.

please assist

Guys I am writing here because I can’t even find where to start a new topic / get help anymore? I now have a fatal error showing on my site. I can’t get into the update Enfold page, and don’t want to simply delete it and start again, because I have a child theme which is currently not showing.

I have two other sites that I also can’t update, but right now this is super urgent.

And please make opening an enquiry more accessible. Thank you.

Thanks, will open the new thread. The only (not so) massive blue button I see throughout the support forum is the Search button.

Hi,
I have updated my theme to 4.5.4 but I am facing some issues;
1. Can not validate my personal token ( have also tried in incognito mode and different browsers)
error message I get…
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
cURL error 7: Failed to connect to api.envato.com port 443: Connection timed out
cURL error 7: Failed to connect to api.envato.com port 443: Connection timed out
cURL error 7: Failed to connect to api.envato.com port 443: Connection timed out
Purchases: A problem occured accessing your purchases. Unable to check for updates.

2. I am not able to edit pages, (have set up classic editor) the page loads with avia layout builder but when I click on text or img nothing happens.

Can you please help me with this asap.
Thanks

@yigit
Yigit,

I just upgraded from 4.4.1 to 4.5 – I used your tutorial and was in shock when i actually did it. The combination of steps plus screengrabs plus explanations in ordinary english got through to my non-technical brain. Thank you.

And thanks also to the plugin developer Jeff Sherk. Thank you. I hope you get lots of donations.

Yigit, I dread anything ‘technical’ but if you can make a tutorial so easy to follow, hey I will be braver next time!

Wendy

• This reply was modified 5 years, 9 months ago by wendygardner.

@rikard Yes, thank you! Then found the guidance on the personal token.

Hi Rikard,

as I said we can not update. Here are our login and FTP details:

Thilo

• This reply was modified 5 years, 9 months ago by Rikard.

Hi,
I have had a problem updating the newest version of enfold. I currently have 3.5. I had the same issues as this
“I installed the plugin, then went to my envato account and downloaded the enfold theme, but when I try to upload it I am getting this message:
The link you followed has expired.”
I purchased the newest version, but the older one may have been the previous web designers so I wasn’t getting any updates.

Thanks for anything you can help with.

Hi I just tried to update the theme to 4.5 with Update Theme and Plugins from Zip File plug-in. But an error occurs:

View post on imgur.com

Pease assist me to go through the update. Here’s my WP admin info:

Hello,

Trying to update from 4.5.2 to 4.5.4 and receiving an error. The Token is valid.
___
An error occurred while updating Enfold: Download failed. Forbidden

Warning: fopen(/home/emorydpt/www/www/wp-content/plugins/home/emorydpt/www/www/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php): failed to open stream: No such file or directory in /home/emorydpt/www/www/wp-includes/functions.php on line 5462

Warning: fread() expects parameter 1 to be resource, boolean given in /home/emorydpt/www/www/wp-includes/functions.php on line 5465
Warning: fclose() expects parameter 1 to be resource, boolean given in /home/emorydpt/www/www/wp-includes/functions.php on line 5468

Thanks, Nancy

I am getting an Error 524 when trying to update to the latest version using the plugin
Can I just ftp the files over?