February 12, 2019 at 7:45 am #1065804
That means that the upload wasn’t complete or that something is missing. If you need help updating then please open a new thread and include admin login details in private so that we can have a closer look at your site. Also include FTP login details and verification that you have backups of the site.
RikardFebruary 12, 2019 at 2:57 pm #1065957February 13, 2019 at 6:53 am #1066298
Can I please ask you to open a new thread, since this thread is very large and messy. If you need help updating then please verify that you have backups of the site as well.
RikardFebruary 13, 2019 at 12:00 pm #1066433
Hi Rikard, I have just opened a new thread, because there was no other response since February 5.
I hope this helps…February 14, 2019 at 6:34 am #1066806
Yes it does help, it’s very easy to miss something in a thread where hundreds of customers are all asking for help. I’m sorry if we have missed your request in this thread.
RikardFebruary 14, 2019 at 11:00 am #1066893
Today updating Enfold to 4.5.4 I get the Following error: “Error updating Enfold. Update Package not available”February 14, 2019 at 6:26 pm #1067100
After having issues updating, I went to the themes section of WP and updated there. It worked just fine! It’s not the way I typically update themes, but it worked. Try it.
LeydenFebruary 15, 2019 at 7:27 am #1067316
Please open a new thread and include admin login details in private so that we can have a closer look at your site.
RikardFebruary 15, 2019 at 7:28 am #1067317
Great, I’m glad you got it working. If you should need any further help then please open a new thread and include admin login details in private so that we can have a closer look at your site.
RikardFebruary 15, 2019 at 2:56 pm #1067464
where is the information gone – how to set up or get an ENFOLD PRIVATE TOKEN??? There is no link or description anymore how to do this – please provide this informations asap so that I can update my theme again.
MartinaFebruary 15, 2019 at 5:37 pm #1067509February 16, 2019 at 8:38 pm #1067783
I regret to inform that I tried the same operation using the themes section theme update and it failed. Then I tried the other update options, and they all failed.
I will give it another go, and report back.
LeydenFebruary 18, 2019 at 6:12 am #1068131
Please refer to the documentation here: https://kriesi.at/documentation/enfold/theme-registration/
RikardFebruary 18, 2019 at 6:13 am #1068132February 18, 2019 at 6:14 am #1068134
I’m sorry to hear that, if you should need any further help then please open a new thread so that we can have a closer look at your site.
RikardFebruary 19, 2019 at 10:47 pm #1069142
ik heb hetzelfde probleem
Ik installeerde de plug-in, ging toen naar mijn envato-account en downloadde het enfold-thema, maar toen ik het probeerde te uploaden kreeg ik het volgende bericht:
De link die je volgde is verlopen. Ik heb het een tijdje geprobeerd. Ik probeerde het op de volgende manier
1. Ik downloadde alleen het thema ( (Purchase code hidden if logged out) -theme-wordpress-theme.zip)
Kan je mij alsjeblieft helpen
AlbertFebruary 20, 2019 at 10:58 am #1069388
If you need help with updating then please open a new thread and include WordPress admin and FTP login details in private so that we can have a closer look at your site. Also please verify that you have backups of the site. If you could post in english then that would be helpful as well since we don’t have any dutch speakers on the team.
RikardFebruary 21, 2019 at 4:58 pm #1070008February 25, 2019 at 3:50 am #1071104
@spacenotation: Did she register to this forum after purchasing the theme? Please ask her for the purchase code, which is what’s required in order to create an account in this forum. It also serves as a verification that she actually bought the theme from Themeforest and not anywhere else.
IsmaelFebruary 25, 2019 at 10:56 am #1071210February 25, 2019 at 6:11 pm #1071388
Hi – I’m having problems updating from Enfold 3.8.4 – I’ve downloaded the .zip file and installed the “Update… from Zip File” plugin, but when I go to Add Theme / Upload Theme, choose the .zip file and click on Install Now, I just get “Waiting for response from [domain name]”. Please help! Thank you –
February 26, 2019 at 8:23 pm #1071965February 26, 2019 at 11:50 pm #1072036February 27, 2019 at 9:47 am #1072222February 27, 2019 at 4:05 pm #1072300
- This reply was modified 1 month, 4 weeks ago by ashleyknow.
I run into the same problem and I received the error message “url not found” during the installation of the ZIP version of the update.
Could you check. please?
Thank you in advance,
GordonFebruary 28, 2019 at 12:10 pm #1072617
Hi Victoria – Can you please solve my problem @1071388? Since I moved this website to the latest version of WordPress, I have been unable to edit it, and it no longer opens on iOS machines. I suspect that the reason is that Enfold needs to be updated, but I cannot get the updater to work. I cannot continue to use Enfold if I cannot solve this problem. This is my third request. Please help. Thank you –February 28, 2019 at 8:42 pm #1072737
I have deposited my request already above with the access data. I’m waiting for your support. Please let me know if you need additional information.
Many ThanksFebruary 28, 2019 at 8:46 pm #1072741March 1, 2019 at 3:54 am #1072840
Hi. I got this message when trying to upload the .zip file.
504 Gateway Time-out
The server didn’t respond in time.March 1, 2019 at 10:59 am #1073023
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