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AuthorPosts
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June 7, 2019 at 9:52 am #1108205
Hi ALL;
pleas help…..Entpacken des Pakets …
Das Theme wird installiert …
Der Zielordner existiert bereits. /var/www/vhosts/xyz.de/httpdocs/wp-content/themes/enfold/
Theme-Installation fehlgeschlagen.Thanks for your great job !
>> ALL running now !
- This reply was modified 5 years, 4 months ago by Nurmalso.
June 7, 2019 at 9:54 am #1108207Hallo, ich habe nach dem Update Enfold 4.5.7 das Problem, dass der Haederhintergrund im Responsiv von 990-768 nicht die volle Größe hat… da dort das Kundenlogo platziert ist ist nur dir obere Hälfte mit Hintergrund die untere Hälfte ohne…. ab 767… ist es dann wieder so wie es sein soll… vor dem Update war alles so wie wir es haben wollten.
June 8, 2019 at 4:00 am #1108364Hi Austrianweb,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJune 8, 2019 at 4:01 am #1108365July 10, 2019 at 3:53 am #1117255Hi Rikard
I have a site which was fine until last week. I have now updated Enfold and purchased a new license and generated a new token.
When I go to the site all I get is ; Parse error: syntax error, unexpected end of file, expecting variable (T_VARIABLE) or ${ (T_DOLLAR_OPEN_CURLY_BRACES) or {$ (T_CURLY_OPEN) in /home/sadccom/public_html/wp-content/themes/enfold/includes/admin/register-admin-options.php on line 3735I have no way of logging in to activate the token. I really need your assistance.
July 10, 2019 at 8:18 am #1117321Hi Yellowdot,
Please try to completely delete the theme folder via FTP, then upload the new theme folder after that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardJuly 12, 2019 at 12:40 am #1117901This reply has been marked as private.July 12, 2019 at 8:31 am #1117968Hi iryd,
You could use the plugin suggested in this thread, or rename the old folder to for instance enfold_old via FTP, then upload the new version in the WordPress backend after that.
Best regards,
RikardJuly 16, 2019 at 7:45 pm #1119272I cannot update from 4.5.2 to 4.5.7. I tried to update from everywhere (themes, Enfold admin, etc.). I have an Envato private token already in there and have been updating fine. This is new.
I received this:
An error occurred while updating Enfold: Download failed. ForbiddenThanks
July 17, 2019 at 6:09 am #1119403Hi fulanoinc,
Please make sure that your token has the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
RikardJuly 17, 2019 at 3:38 pm #1119608So something has changed then right. I have updated Enfold with that token several times now. This is something new to update?
Thanks
July 18, 2019 at 5:28 am #1119769Hi fulanoinc,
It has been like that in all versions after 4.4.1. If you should need further help with your problem then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJuly 21, 2019 at 6:50 am #1120570Hi Rikard
I have once again uploaded a new version of of Enfold but still not any better. I have asked the web hosting company and they say they are using version wordpress version : 4.4.1.
Is this ok for using with the latest version of Enfold which I have uploaded via ftp that is version 4.5.7Thanks again for your assistance.
July 22, 2019 at 3:54 am #1120737Hi Yellowdot,
You have a separate thread for this right? If so then please stick to that thread from now on.
Best regards,
RikardJuly 23, 2019 at 12:44 am #1121054If I cant install this (Get message “The link you followed has expired.” “Please try again.” )
I’ll need my $$ back.I followed ALL the instructions.
July 23, 2019 at 12:39 pm #1121178Hi 1400degrees,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardJuly 25, 2019 at 7:32 pm #1121962I recently updated to new wordpress and new enfold. I can no longer use the avia layout builder which I have always used. It is working on my other websites so far, but not on one specifically. I get the spinning wheel!
July 26, 2019 at 1:40 pm #1122163Hi mbw_lamcreative,
What happens if you select to use the Classic Editor in the main page of the theme options? If that doesn’t help then please try to disable all plugins to see if there is a conflict coming from any of them.
Best regards,
RikardJuly 27, 2019 at 1:09 am #1122227I tried disabling the plugins and that didn’t do it. When I use the classic editor I can edit. It’s just when I switch to the avia layout builder.
July 27, 2019 at 8:58 am #1122288July 30, 2019 at 9:12 pm #1123299I am receiving conflicting messages when I updated the token:
When checking I receive this pop-up
(green check mark) Alright! All Options saved, no problems whatsoever!But below in black message box it states the following…..
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:Purchases: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.July 31, 2019 at 4:33 am #1123386Hi Inklingsinc,
I think the issue on your site is caused by the personal token not having the right permissions.
Please check the solution in here: https://forums.envato.com/t/problems-updating-enfold-via-personal-token/210154/3Best regards,
NikkoAugust 7, 2019 at 11:25 am #1125464HI there,
I seem to have a problem with updating.. The link is expired?
with kind regards
catlisAugust 7, 2019 at 12:22 pm #1125483Hi Catlis,
Are you using godaddy?
Try the solution we posted in this thread: https://kriesi.at/support/topic/the-link-you-followed-has-expired-please-try-again-2/#post-980175Best regards,
NikkoAugust 7, 2019 at 1:54 pm #1125531Hi Nikko,
No, I don’t use godaddy. I am in my WP site and want to add the new theme..
August 7, 2019 at 1:59 pm #1125537HI Nikko,
To add: I try using the Update Theme and Plugins from Zip File” plugin.
August 7, 2019 at 5:29 pm #1125592Hi catlis,
Can you try to post a new thread? and give us admin details so we can check on it further.
Just post the login details in private content, so it is only visible to us (moderators) and the thread creator (which will be you once you create a separate thread) :)Best regards,
NikkoAugust 7, 2019 at 5:56 pm #1125610hi Nico,
I have started a new topic “update zip is expired”.
with kind regards
August 8, 2019 at 7:50 am #1125803August 8, 2019 at 5:01 pm #1125977This reply has been marked as private. -
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