Viewing 22 posts - 1 through 22 (of 22 total)
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  • #953502

    Hello,

    I have just this moment purchased the Enfold theme and attempted to install it on my local wordpress site.

    I keep getting this message ‘The link you followed has expired’

    Can someone please help me understand why after paying $70 the link to my theme has expired and how I can rectify this problem. The project I am working on is time sensitive and this is a really disappointing setback.

    Thanks.

    #954122

    Has anyone got a solution to this problem or can help direct me to where I can get a full refund?

    #954319

    Hi,

    Where exactly are you getting that message and what are you trying to do when that occurs? If you want a refund then you would need to contact Envato support.

    Best regards,
    Rikard

    #954626

    Hi Rikard

    This message appears when I attempt to upload my theme’s .zip file to WordPress under the ‘Add new’ -> ‘upload theme’ function for themes.

    #955033

    Hi,

    Ok, thanks for the feedback. Are you uploading it from a local file? I’ve never heard of that happening before to be honest with you.

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, if you can upload the package you are trying to install somewhere where we can access it then that would be great too.

    Best regards,
    Rikard

    #955434

    Hello Rikard,

    Thank you for getting back to me.

    I’m attempting to install this theme on a local WordPress site on my Mac. I’m not sure how I would be able to provide you a temporary admin login and login url as the site has not been hosted yet?

    Here is a link to a Google Drive folder where you can download the package I am trying to install.

    I appreciate your help.
    Thank you.
    Jonny

    #955896

    Hi,

    Unfortunately we cant work on the localhost.
    When you upload online if you still have issue, we will be more than happy to help.

    Best regards,
    Basilis

    #956583

    Hello Basilis,

    I have edited my Php.ini file to allow a larger file upload limit as I have read that some themes are higher in file size than the maximum limit.

    I have done this successfully and I no longer receive the ‘The link you have followed is expired’ message.

    Wordpress tells me:

    ‘Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed’

    Could you advise me as to why the theme I have paid for and downloaded is missing a style.css stylesheet?

    Many thanks.
    Jonny

    #956589

    Hi,

    I have figured out the problem and successfully installed the theme.

    Thank you for all your support.

    Jonny.

    #956598

    Hi!

    Glad you figured it out!
    Could you please share your solution so if any other user experiences such issue in future, they can refer to it? :)

    Regards,
    Yigit

    #979915

    I uploaded my enfold.zip file via dashboard successfuly. Then started installation but at the end of I receive the same error message:
    ”The link you followed has expired.” I cannot use the theme. My PC is Mac, hosting is Godaddy. I tried three times. How can I solve it?

    #980175

    Hi kabukcu,

    Are you using godaddy?
    Maybe the solution on this post would help: https://ph.godaddy.com/community/Managing-WordPress/ (Purchase code hidden if logged out)(Purchase code hidden if logged out) /td-p/101292

    Best regards,
    Nikko

    #980793

    Yes, I use godaddy. How to edit php options? Which file?

    I am still not able to use Enfold theme that I purchased.

    #980969

    Hi,

    I think you will need to contact godaddy directly, please send them the link and this information:

    Make these changes in PHP Options to correct:
    max_execution_time 180
    memory_limit 512M or your highest available
    post_max_size 32M
    upload_max_filesize 64M

    Best regards,
    Rikard

    #981767

    I have this problem too please help!

    #981954

    Hi Kellydesignsltd,

    Did you try to contact GoDaddy with the information available in the thread?

    Best regards,
    Rikard

    #981992

    Thanks @rikard @nikko

    After finding the right menu on Godaddy Cpanel page and PHP Options section, I made the changes you mentioned. It worked.

    —-
    Make these changes in PHP Options to correct:
    max_execution_time 180
    memory_limit 512M or your highest available
    post_max_size 32M
    upload_max_filesize 64M
    —–

    #982023

    Hi,

    @kabukcu Glad @rikard and @nikko could help!
    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    #1001795

    Hi, I’m try to upload the Enfold theme to my website many times, and the message are The link you followed has expired – please try again.( I have the screenshot if needed )

    On the database I couldn’t find the wp_config to make changes.

    How to fix the error? thanks for your help

    Regards,

    Daniel

    #1001813

    Hi Daniel,

    I think it would be better if you contact your hosting provider directly with the information in this thread, they should be able to help you out with the necessary changes.

    Best regards,
    Rikard

    #1065750

    I have been struggling with this problem and the suggestions give for do Daddy worked for my webhost provider too- thank you

    Make these changes in PHP Options to correct:
    max_execution_time 180
    memory_limit 512M or your highest available
    post_max_size 32M
    upload_max_filesize 64MMake these changes in PHP Options to correct:
    max_execution_time 180
    memory_limit 512M or your highest available
    post_max_size 32M
    upload_max_filesize 64M

    #1066015

    Hi Tree-craft,

    Can you try the solution posted here: https://superpctricks.com/ (Purchase code hidden if logged out) -expired-wordpress-error/
    Hope it helps.

    Best regards,
    Nikko

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