Hi Topher,

Try updating the theme files to the most recent version available from your downloads on Themeforest. Kriesi has been releasing bug fixes pretty rapidly and I want to make sure this isn’t something that was already fixed in 1.3 (you are currently on 1.2).

Regards,

Devin

Hey Scott,

First thing is re-download the theme files as 1.3.1 had a specific fix for blank pages. Second, if that doesn’t fix it, the issue can be fixed with a bit of css. Try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:

#top.avia-blank #main {

display: initial;

}

Regards,

Devin

Hi jawes,

Try the css change that Nick posted here: https://kriesi.at/support/topic/mega-menu-bug#post-108100

Regards,

Devin

Hi All,

I’m getting similar issues as well though its a bit hard to tell on an ipad. I’ve tagged Kriesi on the topic as there are a few issues with the widescreen layout that he is working on at the moment as well.

Regards,

Devin

Hi ,

I don’t have a smartphone so please try each of these to see what it looks like

Option A:

Please add this to your /css/custom.css or Quick CSS located in Enfold > Styling on the bottom of the page

@media only screen and (max-width: 767px){

.responsive .tabcontainer .tab.fullsize-tab {

border-left-width: 1px;

border-left-style: solid;

border-left-color: rgb(225, 225, 225);

border-right-width: 1px;

border-right-style: solid;

border-right-color: rgb(225, 225, 225);

}}

Option B

open up /css/shortcodes.css and find line 627 that looks like

{width:100%; max-width:100%; border-left:none; border-right:0;left:0; top:0; min-height: 0!important;}

replace that with this line

{width:100%; max-width:100%; min-height: 0 !important;}

and add this css to Quick CSS

@media only screen and (max-width: 767px){

#top .active_tab_content {

border-right-width: 0px !important;

}}

Thanks,

Nick

Yes, create a new temporary admin account and I will take a look at whats going on.

You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

Hi,

I am looking at your pages, and am still trying to figure out what exactly the problem is.

On this page http://www.northeastbarristers.com/barristers/ , i see the portfolio is working. I would do something about that area above the portfolio since it looks strange and nearly empty.

Please point to specific problems, and if you would, please use imgur.com to post screen captures with arrows, because perhaps we are seeing different pages or are using different browsers, because everything looks good from here.

I would just use this css to get rid of that square box during mouse over on the portfolio item pages

#top .avia-team-member .team-social {

border: 0px solid rgba(0, 0, 0, 0.1) !important;

}

Thanks,

Nick

Even if a plugin is critical, it can still be coded poorly or just have a conflict because of the way it integrates with the wordpress admin.

Installing the theme files on top of themselves shouldn’t cause you to lose any data as all of the data is stored in the wordpress database and just changing the files doesn’t effect it unless you instruct wordpress to do so.

Regards,

Devin

Hi DavyE,

Not that I know of but I’ve tagged the head of support on the topic to see if he has any insight.

Regards,

Devin

Hi,

Please update to v1.31 which has an update to the tabs widget.

Please log into themeforest.net using the account you’ve purchased the theme under and download the latest update. Please be aware that the update will overwrite every single theme file including custom.css , so make sure that you created a backup first. The best way to upgrade the theme would be via ftp, renaming your current Enfold them folder on your server and then uploading the newest version of the theme. If you have made customization to your templates, but are no longer sure exactly where, I’ve made a comprehensive video outlining the easiest way to solve that issue. https://docs.google.com/file/d/0B8hqGBMSfHtKRkJlN0pyNVNDSkk/edit?usp=sharing

But right now the way to prevent it from disapearing would be to add this css, but first, let make sure we got the latest theme to work with

#top .avia-slideshow-inner {

height: 384px;

-webkit-transition: none;

transition: none;

-webkit-transform: translateZ(0);

}

Thanks,

Nick