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  • #1366146

    Hi Ismael,

    Because the issue is intermittent, you may not see the error right away. That does not mean the site is working as expected – I can assure you that we are having a major disruption to all our events that has been happening on and off for several months. For example, I could not see the error yesterday but I do today. Please try on a laptop and mobile device, and try clicking on the event links on the homepage as well as as the event links in the event calendar.

    All our attempts to resolve it thus far have failed. As I previously mentioned, our dev site does not use Enfold and it works fine. Our live site, which uses Enfold continues to give us intermittent 404 errors, leading us to our default 404 page instead of event details. This leads us to believe that there is a conflict between Enfold and TEC. Have any other users reported issues like this?

    I activated debug mode and I see a few errors:

    [23-Sep-2022 13:52:21 UTC] PHP Notice: Trying to get property ‘province’ of non-object in /nas/content/live/sunbridge/wp-content/plugins/the-events-calendar/src/views/v2/list/event/venue.php on line 25
    [23-Sep-2022 13:52:21 UTC] PHP Notice: Trying to get property ‘address’ of non-object in /nas/content/live/sunbridge/wp-content/plugins/the-events-calendar/src/views/v2/list/event/venue.php on line 26
    [23-Sep-2022 13:52:21 UTC] PHP Notice: Trying to get property ‘post_title’ of non-object in /nas/content/live/sunbridge/wp-content/plugins/the-events-calendar/src/views/v2/list/event/venue.php on line 30
    [23-Sep-2022 13:52:34 UTC] PHP Deprecated: Function Tribe__Events__Pro__Main::disable_recurring_info_tooltip is deprecated since version 6.0.0 with no alternative available. in /nas/content/live/sunbridge/wp-includes/functions.php on line 5389

    I will continue to collect these over the n ext few hours. In the meantime, can you help us get to the bottom of this?

    Hi,

    Yes, they have added those as using images or image backgrounds. For content, you can use SVG dividers on Color Section and Column elements.

    I attached the image they used on header in private content field below. They basically uploaded it in Enfold theme options > General Styling > Logo Area > Background Image and positioned it on the right side.

    If you have trouble re-creating certain sections, you can show them to us and we will gladly tell you how to re-create them :)

    Best regards,
    Yigit

    #1366136

    Hi,

    Glad Mike could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    #1366132

    In reply to: Theme issue in PHP 8.0

    Hi guys it is now accessible with errors because I had to disable another plugin (wp-no-category-base).
    When you go to the page (edwin-thomas-butcher) below you get this error.
    Does this tell us anything?
    Let me know if you want me to upload documents or send you FTP info.
    Thanks
    Rob
    Fatal error: Uncaught TypeError: implode(): Argument #1 ($pieces) must be of type array, string given in /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-content/themes/enfold-child/includes/loop-index.php:150 Stack trace: #0 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-content/themes/enfold-child/includes/loop-index.php(150): implode(‘, ‘, NULL) #1 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-includes/template.php(772): require(‘/home/cluster-s…’) #2 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-includes/template.php(716): load_template(‘/home/cluster-s…’, false, Array) #3 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #4 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-content/themes/enfold/single.php(44): get_template_part(‘includes/loop’, ‘index’) #5 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-includes/template-loader.php(106): include(‘/home/cluster-s…’) #6 /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-blog-header.php(19): require_once(‘/home/cluster-s…’) #7 /home/cluster-sites/6/o/orionit.co.uk/public_html/index.php(17): require(‘/home/cluster-s…’) #8 {main} thrown in /home/cluster-sites/6/o/orionit.co.uk/public_html/wp-content/themes/enfold-child/includes/loop-index.php on line 150

    #1366129

    Hi,
    WPML Global Setting in Enfold theme options syncs the options however Quick CSS is excluded so style.css is definitely the right place :)

    Let us know if you have any other questions and enjoy your weekend!

    Best regards,
    Yigit

    #1366125
    metafora29
    Participant

    Hi
    Thank you for all your good help. I am devoted to Enfold!
    I have a problem in the main menu (mega menu)
    I have chosen the transparent header with borders, where the background of the header goes white when I scroll down.
    The problem is that the font of the main menu is also white when it scrolls down and I cannot find whereto change it so it goes from white (when the header is transparent) to black (when the header goes white, once I start scrolling down).
    Below is website and credentials

    #1366117

    Hi Stefan,

    Thanks for contacting us!

    That is fine as long as your client is not planning to sell the repurposed theme.

    For example, if a license holder wants to implement Enfold’s Advanced Layout Builder into another theme, that is okay but they cannot implement it into another theme and sell that theme as a product.

    I hope that clarifies :)

    Best regards,
    Yigit

    #1366114
    pavelkrska
    Participant

    Hi, I can not edit my projects in LayerSlider – bundled in Enfold. I have 4 projects, but when I click to “Projects”, nothink hapens. Thanks for help.

    #1366104

    Hi,

    Thanks for contacting us!

    Yes, you can update your WordPress version. Enfold 5.1.2 is compatible with PHP version up to 8.0.x. We would recommend you to update your PHP version as well :)

    Best regards,
    Yigit

    Hey Rachid,

    Thanks for contacting us!

    Your example site does not seem to be using any of our demos – https://kriesi.at/themes/enfold-overview/ but you can re-create that layout easily.

    Enfold has its own drag and drop layout builder called Advanced Layout Builder so you do not need to purchase an additional layout builder.

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    #1366101
    This reply has been marked as private.
    Rachid Hatem
    Guest

    Dear Kriesi Team,

    I am trying to build a website similar to a one using your template, can I know which template is he using from your templates “https://affordablemedicines.eu/”? Is your templates editable to be able to create such a template?

    When creating the website which layout builder will I be using once I purchase your theme?

    Will be waiting for your feedback.
    Regards

    #1366095
    tiefenschaerfe
    Participant

    Good day to you!

    I recently have the problem that the Enfold fonts are not used everywhere.
    For example here: https://sii-kids.de/anmeldung-online-sz-ws-projekt/

    This is quasi ugly. How can this be made to work again?

    I don’t use Google fonts on the website for a long time, for example.

    Many greetings
    Susanne

    #1366092

    Hey dr_dominik,

    Thank you for the inquiry.

    You accidentally placed the filter inside a condition just after the return statement. We just moved the filter one line downward. You can now select the Discord social icon in the Enfold > Social Profiles.

    Best regards,
    Ismael

    Hallo@guenni007 und @Rikard,

    besten Dank!
    Aber wo füge ich das Script ein? In die functions.css? Und wie stelle ich nochmal ein, dass in dem Enfold WP-Backend die CSS-Dateien überhaupt im WP-Menü angezeigt werden?

    Hello@guenni007 and @Rikard,

    thanks a lot!
    But where do I insert the script? In the functions.css? And how do I set again that in the Enfold WP backend the CSS files are shown in the WP menu at all?

    Viele Grüße / Many greetings
    Susanne

    #1366090

    Hi,

    Thank you for the update.

    The theme is not adding this attribute or schema by default. The only vocabulary schema that is generated by the theme is for the breadcrumb but this has been removed since version 4.7.2.1. You can find it in the enfold/framework/php/class-breadcrumb-trail.php file around line 445.

    		//google rich snippets
    		if( $richsnippet === true )
    		{
    //				removed 4.7.2.1 as google will deprecate data-vocabulary
    //				https://meetanshi.com/blog/fix-data-vocabulary-org-schema-deprecated-error/
    //				https://github.com/KriesiMedia/wp-themes/issues/2650
    //
    //			if( is_ssl() )
    //			{
    //				$vocabulary = 'xmlns:v="https://rdf.data-vocabulary.org/#"';
    //			}
    //			else
    //			{
    //				$vocabulary = 'xmlns:v="http://rdf.data-vocabulary.org/#"';
    //			}
    		}
    

    It is possible that the schema is being generated by a third party plugin. Did you activate a new plugin just recently?

    Best regards,
    Ismael

    #1366085

    Hi Rikard,
    thanks for your reply. Just to be perfectly clear (sorry to bother but I don’t want our client to get in trouble):

    It is no license infringement to “disassemble” Enfold’s code and reuse parts of it (especially styles, JavaScript and HTML structure) to build a static website or Hubspot theme for a client?

    Best regards,
    Stefan

    Hi Ismael,
    Yes I use your filter and it seems to work, Thanks.
    Hope this bug will be fix with the next Enfold update?
    Best regards, and thank for Enfold theme :)
    Oriano

    #1366080
    Armin-H
    Participant

    Dear all,
    I have the following issue: Although having prepared the font.zip correctly (by creating a zipped folder with converted google fonts), enfold’s import/export option is prompting “Couldn’t add the font because the server didn’t respond.…”
    As there already had been uploaded some custom icon font-zips with the icon upload option (two years ago or so) I’m afraid that this will not solve our problems.
    Could there be another reason for this malfunction?
    Kind regards
    Armin

    Hi Anne,

    Thank you for the update.

    Have you tried asking help from the Quant team? They might know what to check and how to check them. Unfortunately, we do not have access to the application and it is not included in the list of compatible browsers.

    // https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 > see Compatible Browsers

    Best regards,
    Ismael

    #1366063

    Hi,

    Thanks for the update. Which version of the theme are you running? If it’s not 5.1.2, then please try updating to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    #1366062
    droomagentur
    Participant

    Hi,
    is it possible within the license agreement to repurpose your theme and use it with another CMS instead of WordPress? For example use all or parts of a regularly bought Enfold theme’s CSS and JS code in a headless (Gatsby, Jamstack) or other CMS (Drupal, Hubspot, …) scenario?

    #1366056
    karin
    Participant

    Which PHP version and which wordpress version is recommended for enfold version 5.1.2?

    #1366054

    Hi azsocialwiz,

    We apologize for the delayed response.
    I have checked the form on your site and it is indeed not working, I have installed WP Mail SMTP plugin on your site to check if it is a theme issue however it does not work as well.
    Can you backup the whole site first and then please update WordPress, plugins, and Enfold? since the outdated versions may contribute to the issue.

    Best regards,
    Nikko

    #1366051
    Beekster
    Participant

    I’m getting this on the bottom of each page:

    Undefined index: footer_option in /home/beekster/public_html/wp-content/themes/enfold/footer.php on line 30

    Notice: Undefined index: footer_behavior in /home/beekster/public_html/wp-content/themes/enfold/footer.php on line 32

    Notice: Undefined index: footer_behavior in /home/beekster/public_html/wp-content/themes/enfold/footer.php on line 283

    I have set up a login so you can get into https://drinkingwaterspecialists.com/wp-login.php

    Let me know if you need any more information.

    Mike

    dk_highbridge
    Participant

    I am trying to run this theme on staging on Flywheel and they’ve increased memory but it’s till causing an error:

    PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 118784 bytes) in /www/wp-content/themes/enfold/css/dynamic-css.php on line 226"

    #1366045
    dr_dominik
    Participant

    Hello,

    I was trying to add a custom social profile with a icon from a uploaded font.
    I used this code as described here: https://kriesi.at/support/topic/how-to-add-a-few-more-social-profiles-into-the-enfold-child/
    Unfortunatly it didnt work. Could you please give me advise?

    	// Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
    	$icons['discord'] = array( 'font' =>'additionalcustomicons', 'icon' => 'ue800');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    	$icons['Discord'] = 'discord';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);
    #1366041

    Hi there,

    That is correct, Enfold 2017. I don’t have a third option. I can only select between No Icon or Icon. I also can’t get the layout to look anything like the 2017 demo shows with icons stacked on top of the title text. Any ideas why I am seemingly missing functionality?

    #1366035
    PWsolBV
    Participant

    Dear Enfold Support,

    I have lost all ability to update my Enfold site theme or content since last night.
    I can login to my WP admin. I can see the theme and the content in the dashboard. But I cannot make any more changes, either in pages or in enfold settings. This is happening in my staging site as well as my live site.
    Around 21:45 last night my editor stopped saving changes. I was able to release staging to live, but I cannot make any further changes in either environment.

    I have spoken to my host Godaddy and after 2 hours of me reproducing these errors (x3) they say that it is a theme issue (Enfold), not their issue… :$
    >> Please can you help me regain the ability to work in my site?

    NOTE: I have used Enfold on many other sites I’ve built and managed, and have never had this problem before.

    Below are 4 examples of errors I am getting.

    1 – If I try to edit menu (Appearance > Menus> Footer menu)
    Then the save wheel turns, then eventually goes to a page with ERR_CONNECTION_RESET – and changes are not saved

    2 – If I try and edit Enfold Theme options (Enfold > Theme Options > Header> extra information
    Then the Save all changes wheel spins, then message pops up “Saving didn’t work. Please reload the page and try again” – and changes are not made

    3 – If I try to edit a page (Pages > All pages > edit OR via Front end page > Edit page)
    Then the wheel turns on the avia builder content area – but the content never loads.
    So I cannot make a change.

    4 – If I try to change site settings, these don’t seem to work either.
    If I go to Settings > Reading and change (number of syndicated posts), when I press save, the page just reloads – and no changes are made

    Deactivating all plugins does not make any difference.
    Errors are the same in a private browser.

    I have tested and reproduced these errors multiple times today, so there is definitely a problem.

    Not sure if this is related: When I login to WP directly (not via Godaddy) I also keep getting WP login errors saying my password is incorrect.
    (I have reset it many times).
    After the first time that happened (20 September around 17:45) I got an email from WordPress:
    “[PW Solutions B.V.] Your Site is Experiencing a Technical Issue”
    “Wordpress caught an error with Yoast SEO plugin…”
    (Link where error was caught in private info)
    “Check your site” – I did this but it looked fine front-end
    “Login using recovery mode” – I did this but could not see anything.
    “And if that doesn’t work, contact your host” – I did – and they (Godady) in turn referred me to you.

    The email from WordPress included this:
    “When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0.2
    Active theme: Enfold (version 5.1.1)
    Current plugin: Yoast SEO (version 19.7.1)
    PHP version 8.0.22

    I truly hope you can help.
    I just finished my new site and I love it! I just need to be able to access it again….

    Krgds, Gil

    Links and login to my site are in the private content

    #1366034

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 22,771 through 22,800 (of 244,509 total)