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  • #1365904

    Hi,
    When I try to visit my website with Qwant on mobile device (Android), it shows only the text.
    All the items : logo, images, etc has disappear. I can’t click on the Menu
    Its work on android with Firefox.
    I have clear the cache but it doesn’t change anything.
    Is there something I can do in Enfold parameters ?

    Thanks for your help

    #1365949

    Hey annesite,

    Thank you for the inquiry.

    We are not familiar with the Quant application but the theme or the site should display properly on major browsers. The application might be blocking certain resources from loading preventing the theme from fully displaying.

    Best regards,
    Ismael

    #1365964

    Hi Ismael,
    Thanks for your reply.

    The problem arrive only on mobile device that’s why I was wondering if there wasn’t any link with the parameters of Enfold.

    I’m lost about that but thanks anyway.
    Best regards,
    Anne

    #1366078

    Hi Anne,

    Thank you for the update.

    Have you tried asking help from the Quant team? They might know what to check and how to check them. Unfortunately, we do not have access to the application and it is not included in the list of compatible browsers.

    // https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 > see Compatible Browsers

    Best regards,
    Ismael

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