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  • Author
    Search Results
  • January 25, 2023 at 5:12 am #1395048

    In reply to: Pop-up feature

    Ismael

    Hey schwabino,

    Thank you for the inquiry.

    You can use the default lightbox option in the theme to open an inline content. Please check the links below for a few examples.

    // https://kriesi.at/support/topic/lightbox-popup-on-enfold/#post-1378661
    // https://kriesi.at/support/topic/team-member-element-open-team-member-description-in-lightbox/#post-1354989

    Or just use a plugin.

    // https://wordpress.org/plugins/wp-popups-lite/

    Best regards,
    Ismael

    January 25, 2023 at 4:44 am #1395041

    Topic: LInk to an image

    in forum Enfold
    enfold
    Participant

    Hi there!
    I need to add a link to an image.
    How can I do that?
    I am trying to do using enfold image tools but it doesn’t work.

    Image css ID is:
    #shortcut-work

    Link must take to:

    Work

    You will find the image in Private Content

    Thanks

    January 25, 2023 at 4:14 am #1395035

    In reply to: Installing Enfold 5.4 over version 4.2

    adrenal

    Thanks for your comprehensive reply Nikko,
    I read your post just after girding my loin and doing the following albiet without the precautionary steps that you listed:

    1) In the WP-content/themes folder on the site, I renamed the old 4.2 enfold folder on the site to ‘enfold_old’. (I also backed it up)
    2) Uploaded (FTP) new unzipped V5.4 ‘enfold’ folder to the site.
    3) In ‘Appearance’ on wordpress dashboard, both the old and new appeared as separate themes (which is interesting). The new V5.4 was the active theme.
    4) To my relief, everything seemed to be working as usual under the updated theme.
    5) Deleted old theme from site.

    Now all that remains is to register the theme for future updates as you described.
    All good
    Thanks!!

    January 25, 2023 at 4:14 am #1395034

    Topic: Avia layout builder not opening

    in forum Enfold
    cosemspb
    Participant

    Our website used the Enfold theme. It was replaced by another theme for a while and we decided to go back to using Enfold.
    When reactivating the theme, the Avia Layout Builder does not load.
    Even the theme configuration page is not displayed correctly and because of this I cannot save the settings.

    https://photos.app.goo.gl/mYECfvTLyapYtQ9D9

    We have already followed the indicated procedures (deactivate plugins, increase PHP memory, update theme to last version 5.3.1.1) and we have not been successful.
    Can you help us?

    January 25, 2023 at 3:49 am #1395027

    In reply to: Enfold settings / polylang

    Ismael

    Hi,

    I want to translate dynamic content in the so called additional header-row of enfold theme

    Would you mind providing a screenshot of these option or settings? You can use imgur, savvyify or dropbox. Thanks.

    Best regards,
    Ismael

    January 25, 2023 at 3:42 am #1395025

    In reply to: Horizontal Gallery: add image caption

    Ismael

    Hey marxsvjetlana64,

    Thank you for the inquiry.

    This is possible but you have to modify the enfold\config-templatebuilder\avia-shortcodes\gallery_horizontal\gallery_horizontal.php file, around line 761, look for this code.

    $img_tag = "<img class='av-horizontal-gallery-img' width='{$img[1]}' height='{$img[2]}' src='{$img[0]}' title='{$title}' alt='{$alt}' />";
					$img_tag = Av_Responsive_Images()->prepare_single_image( $img_tag, $attachment->ID, $lazy_loading );

					$output .= $img_tag;

    Below, add this.

    	$output .= $img_tag;
                    $caption = wp_get_attachment_caption($attachment->ID);

                    $output .= "
<div class='av-image-caption'>";
                    $output .= $caption;
                    $output .= '</div>
';

    Then add this css code to adjust the position of the caption container.

    .av-horizontal-gallery-wrap .av-image-caption {
    position: absolute;
    bottom: 50px;
    z-index: 100;
    left: 0;
    width: 100%;
    padding: 50px;
}

    Best regards,
    Ismael

    January 25, 2023 at 3:33 am #1395023

    In reply to: Installing Enfold 5.4 over version 4.2

    Nikko

    Hi adrenal,

    That version of Enfold is still using the old API (username and API key) which envato has already deprecated therefore you can’t update it with the usual method.
    You can do the following process instead:

    First make a backup:
    – Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
    – Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

    Second setup a staging site, some hosting provider offer an option to create a staging site via cpanel, if your webhost does not have it on your cpanel then you can use plugins, please check this article: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

    Once you have setup a staging site, please proceed to update the stage site in order to test if it will mess up your site or not:

    Option 1: Use Envato Market to update your site
    – link: https://envato.com/market-plugin/

    Option 2: Update manually
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    If update is successful on the staging site then please proceed to update the live site.

    Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
    Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

    If update is not successful then, please give us temporary admin access to your staging site and we’ll try to check further.

    Best regards,
    Nikko

    January 25, 2023 at 3:25 am #1395022

    In reply to: Align icons

    Nikko

    Hi Santiago,

    Please add this CSS code in Enfold > General Styling > Quick CSS:

    .page-id-99 #av_section_3 .avia-builder-el-last {
    text-align: center;
}

.page-id-99 #av_section_3 .avia-builder-el-last .av_font_icon {
    display: inline-block;
    float: none;
    margin-left: 4px;
    margin-right: 4px;
}

    Best regards,
    Nikko

    January 25, 2023 at 2:24 am #1395017

    Topic: Installing Enfold 5.4 over version 4.2

    in forum Enfold
    adrenal
    Participant

    Long story short: Haven’t updated my Enfold version (V4.2) for years since WP always told me I had the current version. I know, should have been a red flag.

    After searching the topic, I came to the conclusion, rightly or wrongly, that I needed to re-purchase the latest version, which I have done (V5.4). But I’m unclear and paranoid about how to install this new purchased version over such an old version without wrecking things

    Help please!

    January 25, 2023 at 2:09 am #1395015

    In reply to: Theme registration, Envato, Personal token don't work

    steridhh
    This reply has been marked as private.
    January 24, 2023 at 10:21 pm #1395004

    Topic: Pop-up feature

    in forum Enfold
    schwabino
    Participant

    Hello

    My client is requesting a Team page with people’s images and having an option for a pop-up feature to show more info, not take them to another page but just have a roll-over with a pop-up that will show there title/phone number / email etc.. Is there a way to do this in Enfold?

    Thanks
    B

    January 24, 2023 at 9:04 pm #1394997

    Topic: You might also like / Related Entries – not showing as expected

    in forum Enfold
    Sandy
    Participant

    The Related Entries do not seem to be displaying correctly by common tags. Instead almost all pages seem to suggest the same (very old) posts regardless.

    The site is set up this way:
    Enfold / Blog Layout / Related Entries – Set to “Show thumbnails and display title by tooltip”

    Please review the Custom CSS and let me know what steps are needed to have more relevant posts appear in Related Entries.

    January 24, 2023 at 8:48 pm #1394996

    In reply to: Theme registration, Envato, Personal token don't work

    steridhh

    Hello, I’m getting angry.

    I’ve received this answer before: I know how to exchange it via FTP.
    I’ve already told Ismael that I use the theme for customers and don’t feel like logging into Envato all the time,
    to download the latest versions there, to visit then customers FTP Servers via FTP to keep the theme up-to-date.

    Envato writes that you cannot be reached:
    Phil (Market)
    Jan 25, 2023, 00:49 GMT+11
    Thanks for your response Stefan.
    Phil here.

    It looks like the author is not replying to our emails, as we’re getting a similar response: ( I don’t know anything about a similar answer… )

    Hey!

    Thanks for contacting us for support. This is an automated response with some information about theme support.

    Please note that we no longer monitor emails sent by this form!

    1.) If you have already purchased one of our themes and need support please use the support forum we have set up here: https://kriesi.at/support
    2.) If you have problems using the support forum or if you got a pre-sale question please use this form: https://kriesi.at/support/pre-sale-question/

    This is the only place where support requests will be answered :)

    Cheers and thanks for your understanding!
    Kriesi
    May I ask if you’ve tried to contact them again using the link they’ve provided?
    I’ll be working with one of my colleagues from the Author Support department to see how we can contact the author directly.

    Let me know if anything else comes up.
    Phil L
    Customer Success Officer L2
    GMT-05:00 Central Time (TX)

    Envato Market | Envato Elements | Envato Tuts+

    I would expect Kriesi support to hook up with envato to discuss the problem instead to answer’ Hopefully, they will be able to assist you with your tokens.’ and to dismiss the problem this way.
    I did everything that was said: downloaded again, generated new tokens, checked permissions: nothing works. I paid for the enfold theme three times and can’t update these items.
    I don’t have anymore ideas what to do now to solve the problem.
    I’m not a jumping jack!
    I can expect Kriesi support and Envato support to talk directly.
    Here is the email address of envato support:
    (Email address hidden if logged out)
    Please get in touch with envato to find a solution.
    Thanks
    Stefan

    January 24, 2023 at 8:06 pm #1394994

    Topic: Large gap of Masonry element is not good after the last Enfold update

    in forum Enfold
    Marina
    Participant

    Hello,

    After the last update of the Enfold theme, Masonry elements have no gap on the right and a very small one at the bottom. Please see the link.

    Regards,
    Marina

    January 24, 2023 at 7:34 pm #1394988

    In reply to: How to remove post category not only on page, but also in code

    Nikko

    Hi yundian,

    The code is in line 350 (it’s in the middle of the code posted by Ismael):

    if( ! empty( $cats ) )
{
	$cat_output .= '<span class="blog-categories minor-meta">';
	$cat_output .=		trim( $cats );
	$cat_output .= '</span>';
	$cats = '';
}

    The same problem for grid post, how to totally remove the category:
    Please try to add this filter in your child theme’s functions.php file:

    add_filter("avf_postslider_show_catergories", function($display) {
   $display = "no_show_cats";
   return $display; 
}, 10, 1);

    and add a box shadow around the single post column
    Please add this CSS code in Enfold > General Styling > Quick CSS:

    #top .avia-content-slider .post-entry {
    box-shadow: rgb(149 157 165 / 20%) 0px 8px 24px;
    padding: 0 20px 20px;
}

#top .avia-content-slider .post-entry .slide-image {
    margin-left: -20px;
    margin-right: -20px;
    width: calc(100% + 40px);
    max-width: none;
}

    Hope it helps.

    Best regards,
    Nikko

    January 24, 2023 at 7:05 pm #1394982

    In reply to: Testimonial Grid brake with every change on the page

    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    January 24, 2023 at 7:01 pm #1394979

    In reply to: Team Member title and description above the image

    Nikko

    Hi Chris,

    I’m glad that Ismael could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    January 24, 2023 at 6:58 pm #1394977

    In reply to: lost license key

    Nikko

    Hi Ben Heuser,

    Thanks for contacting us!
    Are able to login to the themeforest account used to purchase Enfold? if yes then you should be able to see the purchase code and register to our forum.
    However, the version of your Enfold theme suggests that it was purchased a few years back and item support expires within 6 months.
    You will need to renew item support, please do the following:

    1. Log in to your themeforest account
    2. Hover over your username and click ‘Downloads’ from the drop-down menu.
    3. The downloads section displays a list of all the items purchased using your account.
    4. Click on ‘Renew support now!’ or ‘Extend now’ next to the item you wish to renew the item support for and that’s it!

    For further information please check: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    If the login credentials for the themeforest account is lost as well, then you have two options, either contact Envato/Themeforest support and ask for assistance to retrieve the account or re-purchase Enfold.

    Best regards,
    Nikko

    January 24, 2023 at 6:42 pm #1394972

    In reply to: I don’t want to open lightbox/link on Accordeon slider

    Nikko

    Hi Ben,

    Please try to add this CSS code in Enfold > General Styling > Quick CSS:

    #top .aviaccordion-slide-link {
    pointer-events: none;
}

    Hope this helps.

    Best regards,
    Nikko

    January 24, 2023 at 5:08 pm #1394953

    In reply to: Enfold settings / polylang

    yolona

    Hi Ismael,
    I want to translate dynamic content in the so called additional header-row of enfold theme, as well as in the footer.

    Loco translate states:
    “What it’s NOT
    Loco Translate does NOT translate dynamic content
    Loco Translate only provides editing of static text stored in PO files. If you need to translate dynamic text stored in your database then it will not help you.”

    Did I miss something?
    Thanks,
    Lona

    January 24, 2023 at 4:56 pm #1394950

    Topic: lost license key

    in forum Pre Sale Questions
    Ben Heuser
    Guest

    Hallo,

    My name is Ben Heuser.
    As a volunteer I’m the new contentmanager to our churches website eendrachtskerk.nl
    This website uses the Enfold theme (version 4.0.2) and is expiriencing difficulties. To solve this I want to contact your supportdesk but to do so I need to login but the organisation lost their license key.
    Please, can you help me?

    Sincerely yours
    Ben

    January 24, 2023 at 4:45 pm #1394948

    Topic: Getting Support function back

    in forum Pre Sale Questions
    Jeffrey Breeden
    Guest

    Hello, I have the most recent version of Enfold but my Support through Kriesi has expired. How can I get that back with having to repurchase the most recent version of Enfold?

    January 24, 2023 at 4:37 pm #1394945

    In reply to: Site shows blank when activating woocommerce

    Yigit

    Hi,

    Our devs have fixed the issue, which will be included in the upcoming version of Enfold. I have applied the fix to your test site.

    If you would like to apply the fix on your live site, please replace the content of the enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php file with: https://pastebin.com/zeExBjuM

    Best regards,
    Yigit

    January 24, 2023 at 3:37 pm #1394939

    In reply to: avia page builder erscheint nicht?

    HUHU7777

    No way, sorry
    Error:

    Fatal error: Uncaught Error: Class “avia_sc_cell_one_half” not found in /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-content/themes/enfold-child/shortcodes/grid_row.php:80 Stack trace: #0 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(1605): avia_sc_grid_row->editor_element(Array) #1 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-template-builder.php(2166): aviaShortcodeTemplate->prepare_editor_element(false, Array, true) #2 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/class-wp-hook.php(308): AviaBuilder->js_template_editor_elements(”) #3 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #4 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/media-template.php(1516): do_action(‘print_media_tem…’) #6 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/class-wp-hook.php(308): wp_print_media_templates(”) #7 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #8 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #9 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-admin/admin-footer.php(78): do_action(‘admin_footer’, ”) #10 /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-admin/post.php(369): require_once(‘/homepages/36/d…’) #11 {main} thrown in /homepages/36/d460362686/htdocs/TESTFLIEGER/wp-content/themes/enfold-child/shortcodes/grid_row.php on line 80

    January 24, 2023 at 2:46 pm #1394935

    In reply to: remove dutch captcha title

    Yigit

    Hey Jelle,

    Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab

    
#element_avia_5_1 label {
  display: none;
}

    Best regards,
    Yigit

    January 24, 2023 at 2:44 pm #1394934

    In reply to: remove navigations hooks left and right of page

    Yigit

    Hey Jelle,

    Please go to Enfold theme options > Blog Layout > Single Post Navigation and disable it :)

    Regards,
    Yigit

    January 24, 2023 at 2:41 pm #1394932

    In reply to: avia page builder erscheint nicht?

    Yigit

    Hi,

    • Please rename the header.php file on your child theme to old-header.php.
    • Copy the header.php file from the parent theme and paste it into your child theme.
    • Edit the header.php file on your child theme and re-apply the modifications you had on your old-header.php file
    • Check if everything is working fine. If they are, you can remove the old-header.php file

    I believe the issue is in the header.php file because it is from a very old version. To confirm that, you can temporarily switch to Enfold parent theme :)

    Cheers!
    Yigit

    January 24, 2023 at 2:38 pm #1394930

    In reply to: theme bug

    Yigit

    Hey Gael,

    Thanks for contacting us!

    You are currently using Enfold 4.0.5. Updating the theme to the latest version 5.4 would fix the issue.

    Please refer to this post: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token.

    Then, download and install the Envato Market plugin: https://www.envato.com/lp/market-plugin/ and insert your Personal Token in the plugin options. After saving please check the “Themes” tab for the update.

    If you do not receive the update, you may need to update the theme manually: https://kriesi.at/documentation/enfold/theme-update/ manually

    Best regards,
    Yigit

    January 24, 2023 at 2:34 pm #1394929

    In reply to: How to remove the “title attribute” in post title link

    Yigit

    Hi,

    Please add the following code to the bottom of the functions.php file of your child theme in Appearance > Editor

    
function remove_post_title_title_attr(){
?>
 <script>
jQuery(window).load(function(){
jQuery('.entry-title a').removeAttr('title');
});
 </script>
<?php
}
add_action('wp_footer', 'remove_post_title_title_attr');

    Best regards,
    Yigit

    January 24, 2023 at 2:33 pm #1394928

    Topic: theme bug

    in forum Pre Sale Questions
    Gael DOMPEYRE
    Guest

    Hi,
    I’ve bought your enfold theme licence Ad9roEu2B27gDD in order to update the template on http://www.domainedeguillau.fr
    But your avia editor is still bugging: when we want to update pages, the editor open its windows but for all items except for code blocs, none of the changes are recorded. A click on the “save/update” button don’t do anything and a click on the closing cross don’t do anything aswell.
    So or you can fix this bug using the accesses below or I’ll ask for a refund and we’ll use another editor.
    No hard feelings
    Regards

  • Author
    Search Results
Viewing 30 results - 19,651 through 19,680 (of 244,584 total)
1 2 3 … 655 656 657 … 8,151 8,152 8,153