i’m still experimenting, hoping for definitive, careful, thoughtful help.

i found the file holding the navigational menu code in the header.php file…
get_template_part( 'includes/helper', 'main-menu' );

so i commented that out & copy/pasted the contents of the “helper-main-menu.php” file.
below is a copy/paste of the new combined template-custom.php
which includes template-builder, header, helper-main-menu, & footer.
and you can see specifically where i copy/pasted everything by noting my distinctive commented out “BEGIN” & “END” lines.

i tried editing…
line 398
$addition = "<img {$resp} class='{$class}' alt='{$headerS['header_replacement_logo_alt']}' title='{$headerS['header_replacement_logo_title']}' />";
…i tried removing the {$resp} and adding a “src=’url-to-image.png’ – but that didn’t work.

so i tried…
line 406
$output .= avia_logo( AVIA_BASE_URL . 'images/layout/logo.png', $addition, 'span', true );
…replacing the path to logo.png with the path to my new logo image – but that didn’t work either.

so then using the “avia_logo” output, i found my way to the “function-set-avia-frontend.php” file at line 700.
but you know what? i simply do not know what i’m doing.
i seem to be able to combine the various php files into making a new custom template, but how far down the rabbit hole do i go?

where do i…
1) add a new logo, using the same layout, size, & placement as the main one, & letting Enfold do its thing for responsiveness etc?
2) tell the new template to use a different menu from the WP Menu? and let Enfold do its thing for responsiveness there too? i only need to change the colors for the menu.
3) where do i hardcode in a different background image for the pages?
4) and how can i have the footer use different/custom Widgets?

i bet if i can get those 4 things figured out, the rest i can do via CSS by adding a class to the Body tag

EDIT: regarding the background image. i see that it’s already adding a BODY Class of “.page-template-template-custom”, and i see in my browsers Inspector that Enfold is using an HTML CSS to add the default background image.
is there a way i can use that Body class to change the Html background image?

// https://pastebin.com/sfyCh2Fg

am realizing that these code inserts don’t have line numbers, soooo, hmmm. suggestions?

Hi – Why not use this email address to communicate with Envato:

(Email address hidden if logged out)

The last conversation to envato – unbelievable – the problem is not discussed there, only that they want to tell me how I can reach you – the developers
What a tragedy !!!
+++++++++++++++++++++
Hi Phil, no, I didn’t do that.
I don’t understand why I should speak to the developers about these comments.
I don’t have a direct problem with the theme, but with the tokens not working.

That’s what the author told me:

Have you tried asking Envato about the issue?
Our personal token worked fine, so there might be something
wrong with your Envato account, which they might be able to help you with.

That’s the same what I told you before too:

If I use Tokens bought in 2021, all goes well.
Only the last three bought in 2022 don’t work

And I answered this question too :

Did you check the permissions? YES I DID – THREE TIMES.

It’s sad that the problem isn’t discussed here, only how I can contact the developers.
I have contact with the author – you don’t have one.
So please, find out how YOU can contact them and don’t always try to delegate the task to me.
The purchased theme works, the tokens don’t.
That’s envato’s problem, not mine, not Kriesi’s.

Do I have to explain your task to you?
You should check if there is a misconfiguration – on your server, on my account.
That’s what Kriesi did suggest, but they don’t have access to my account.
I don’t want to hear any more suggestions on how to reach Kreisi.
You sell the theme thousands of times, you need to find a way to contact them.
A tragedy, honestly.
Still hoping for a timely solution
Stefan

++++++++++++++++++++++

The last response to me

Phil (Market)
Jan 25, 2023, 22:44 GMT+11
Thanks for your response, Stefan.
Our sincere apologies here, as we’ve been having a hard time contacting them as previously explained.

The main issue I see here is that they automated their mailbox and there’s no one replying. However, and with the best hope the author is safe and doing OK, I have escalated this situation to another team so we can take the proper action.

It also looks like the author team is responsive via the item’s Comments section. May I ask if you’ve given it a try? Here’s the link to it: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990/comments

I’ll continue assisting you,
Phil L
Customer Success Officer L2
GMT-05:00 Central Time (TX)

hey. so, i specifically the other day went & paid for an extended support license just for this issue/question. i was under the impression from past help & reading many many many other forum posts here, that ya’ll could help me figure this out. am really hoping you’ll tell me which lines to keep, which lines to delete, & where in the midst of the php code that i can insert my own html/css, all the while keeping full Enfold theme functionality. is this not the case?

Hello Yigit,

it works without these steps?
and add the updated grid-row.php file to your child theme. The file is located in /enfold/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php on the parent theme :)

???
you deactivated the classic editor? i activated the plugin now, it still works
so i think everything is fine.
Thx