Hello,
I need to add the following page, created externally by a service provider to my own website done with Enfold:
This is the page: VRWS2023 Accommodation map
They provide me with the following instructions:
——————————————————————————————————————–
Steps to embed the code into your event website
STEP 1: Create a new page on the event website titled “HOTELS for <event name>” and place it in the top-level navigation.
STEP 2: Paste the snippet of code into the body of your content management system where you want the content piece to be positioned and click save.
Tips when embedding:
The uploader iframe is not compatible with our JavaScript codes.
Embed into a full width column (full screen width), sometimes referred to a “fluid” column, in the page layout. Most page builders (if not all of them) allow for this. If width is constrained, this may affect how the map is displayed.
VRWS 2023: https://HotelMap.com/M8E5J
<script async type=”text/javascript” id=”hotelmap_script” src=”https://hotelmap.com/api/html/v2/listing?m=M8E5J&t=Vacation+Rental+World+Summit”>
</script>
————————————————————————————————————-
I have done Step 1 and created a page called “Accommodation”
As for Step 2 I added a code block content element and inside it I pasted the script above.
The issue is that our page doesn’t display the map full screen and with the scrollable hotels list on the right as in the original page they created.
How can I have the same look on our page? It’s important because it is way more user friendly than the result on our page.
Thank you for your help.
Hi Mike,
Yes, it’s for MySQL 8.0, not PHP 8.0. It’s for WP Engine and here is an article discussing their upgrade: https://wpengine.com/support/mysql-8/?_hsmi=271282644.
You listed using Maria. Is Maria using a different version than normal MySQL, hence the difference in version numbers? From my understanding MySQL is only at 8.0 at the moment. This version was released a while ago so I assume the theme will work, but I wanted to be sure since WP Engine is updating all its servers and I have a lot of customers using Enfold.
Tim StellmacherGuest
Sehr geehrte Damen und Herren,
Ich wäre sehr dankbar, wenn Sie antworten würden, auch, wenn ich keinen Lizenzschlüssel habe. ich habe zusammen mit meiner Umwelt-AG eine Internetseite. Diese Internetseite wurde uns von jemandem erstellt, der im Moment als einziger über den Lizenzschlüssel für das Theme Enfold verfügt. Wir wären diesbezüglich gerne unabhängiger für den Fall, dass wir gehackt werden, Hilfe brauchen oder großflächigere Änderungen durchführen wollen. Unser Internetseiten-Ersteller leistet den Support aber nur für eine bestimmte Zeit und deshalb wollten wir fragen, ob es vielleicht irgendwie möglich wäre, Support zu bekommen im Bereich Enfold. Der Enfold-Support ist nur verfügbar durch den Lizenzschlüssel, der uns aber eben nicht gegeben werden kann, weil es der Lizenzschlüssel für verschiedene Websites ist, die mit uns nichts zu tun haben. Liebe Grüße Tim
Hey CodeSamurai,
Thank you for your question, are you sure that you mean MySQL 8 and not PHP 8?
on my server I’m using MySQL Version 10.5.17-MariaDB-cll-lve
so MySQL 8 seems behind, most questions are about their servers are going to PHP 8 which works fine with Enfold v5.6.5+
I assume MySQL 8 would also work fine.
Best regards,
Mike
Hey whdsolutions,
Your screenshot looks like the font was not fully loaded, perhaps you were on a slow network or your device was using data-saver, etc.
When I check I found no errors:

Best regards,
Mike
Hey ashleyknow,
Thank you for your patience, when I use an Android device to view your check out page I only see the red “Proceed to checkout” button and it works correctly, please see the first screenshot in the Private Content area.
But on Windows laptop I see another blue button below it that overlays the red button so it can not be clicked, and the blue button doesn’t work when it is clicked, see the second screenshot.
I assume that the blue button is the ApplePay that you are talking about, and perhaps it doesn’t work for me because I don’t have an apple, but to allow this to not interfere with the standard payment button try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top.woocommerce-cart #wcpay-payment-request-button {
padding-top: 60px;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey!
The Portfolio Raster manual image size setting does not work.
“Wähle für das Portfolio-Raster die Bildgröße manuell (Thumbnail-Größe wählen)”
“Square (180×180)”
I would like square pictures 180×180.
In the source code the 180 x 180 are not rendered
<img width="129" height="180"
So now all images are different in height
In other wordpress/enfold sites it works.
What can it be?
Hi,
Unfortunately, it isn’t possible to display the caption on the first click and navigate to the link on the second click on mobile. By default, the caption is displayed or hidden on hover.
If you’d like such feature in Enfold, please feel free to request it at https://github.com/KriesiMedia/Enfold-Feature-Requests.
Best regards,
Yigit
Ilaria PanzeriGuest
Dear team,
For our website, we would like to request your company’s logo (Enfold) kindly. Our plugin has an “app store” where customers can install patches for better compatibility.
I was unable to find any downloadable files on your website. Can you please provide us with a PNG file? That would be awesome—many thanks for considering my request.
Have a great day/evening!
Sincerely,
Ilaria Panzeri
Hi,
Please add the following to the bottom of Functions.php file of your child theme ( https://kriesi.at/documentation/enfold/child-theme/ ) or as a new snippet using the Code Snippets ( https://wordpress.org/plugins/code-snippets/ ) plugin:
add_action('ava_after_main_container', 'new_ava_after_main_container');
function new_ava_after_main_container(){
if(is_page(8779)){
echo '<div class="custom-back-button"><span class="av_font_icon av-lm7ig98k-65ba33b015b6384fd3901ea03a4bd5d6 avia_animate_when_visible av-icon-style- avia-icon-pos-left av-no-color avia-icon-animate avia_start_animation avia_start_delayed_animation"><a href="LINK_TO_YOUR_HOMEPAGE" class="av-icon-char" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></a></span></div>';
}
}
You can use the “is_page” condition to target your Boats page. The “8779” is ID of the page you shared in your initial post. If you want to display the button on another page, you’ll need to update the “8779” in the code.
Then, you’ll need to update the “LINK_TO_YOUR_HOMEPAGE” in the snippet to the link of your homepage.
After that, add the following code to the bottom of the Quick CSS field in Enfold theme options > General Styling
.custom-back-button {
position: fixed;
top: 50px;
left: 20px;
z-index: 99;
background-color: #1a1a1a;
opacity: 0.7;
padding: 90px 30px 40px 30px;
}
.custom-back-button .av_font_icon {
font-size: 80px;
margin: 0;
}
You’ll need to use jQuery to hide/display the button when scroll down/up.
We cannot help you fine-tune this. If you need further assistance, please consider to hire a freelance developer for the task.
Best regards,
Yigit
Hey Marc,
Thanks for the information.
I added the following code to the bottom of the Quick CSS field in the Enfold theme options > General Styling tab and that helped
@media only screen and (max-width: 480px) {
#rev_slider_3_1 a.rs-layer {
max-width: none !important;
}
}
Please review your website.
Best regards,
Yigit
Hi Ismael,
thank you for your reply. I activated the latest theme enfold 5.6.6 – the oder versions are deleted.
You have almost admin rights – so I hope you can fix the problem.
As you may see, the footer doesn’t show up now.
There is an actual backup – nevertheless I hope, I don’t need to use that ;-)
Than you, best regards
Jutta
No prob — thanks so much, Ismael — makes sense. Seems like a long-shot, but any chance I might be able to add a snippet in the Theme Builder header template that would call/get the Enfold header or code? Thanks again.
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Hi,
To change that font-size try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top .wp-caption-text {
font-size: 12px;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hey Eric,
Thanks fot the screenshots and link to your staging site, I found that your staging site had this error in the browser console:
Uncaught SyntaxError: Unexpected string (at avia-footer-scripts-adcac82dd5e615344ec485a4a9f3b9c2---64f7868991bac.js:7:118555)
So I disabled your Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enabled your Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and used the admin toolbar option Purge SG Cache
This solved both issues.
I tracked it down to the text “use strict” in the merged js file:

so I set the Javascript File Merging And Compression to Use minified theme javascript files without merging
and the frontend errors do not occur now.
I’m not sure what is causing this and I can’t reproduce it on my site, so I recommend leaving this setting for a few days and then try the original setting if you wish.
Typically all comments in the js & css are stripped when it is minified, so I don’t know why this is slipping though.
Best regards,
Mike
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey I_Want_A_Moose,
Please look at Enfold Theme Options ▸ Header ▸ Transparency Options

Best regards,
Mike
Hey phausner,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.logo,.logo a,.logo img {
height: 200px!important;
max-height: 200px!important;
width: 200px!important;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hey Alan,
Thank you for the link to your site, but your two images are not centered, please replace them with centered images so we can help with some css:

Best regards,
Mike
I would like to have the logo for this site to extend beyond the navigation menu, as is seen in this Enfold example: https://www.bestridingtours.com/
How do I do that?
Hey Rikard,
thanks for your fast reply. I found the problem now, thanks to your tip with the Enfold > Performance settings.
It was the minifying JavaScript. I deactivated this, now it is working again.
I never knew I have this activated… anyway… Working now.
Thank you!
My website homepage is gatehealing.com. That is what I set as my preferred property on Google etc. At some point, I must have changed my WordPress Settings > Reading settings > Your homepage displays to “latest posts” which caused my homepage to be assigned a permalink of gatehealing.com/counseling-in-austin-and-west-lake-hills/ (which is the titile of the page since permalinks is set to Post Name). This was causing my source code to show (on line 54) that the canonical as the permalink above.
I changed the Reading Setting, cleared all caches, cleared browser history, and purged Cloudflare cache, but line 54 of source code still shows the canonical as /conseling-in-austin…..
Is this something that I just cannot find the setting for in Enfold?
Hi,
I asked the rest of the team for advise, please leave the staging site available since this is a little out of our scope and we are quite busy in the support forum right now it may be a little while before they have some free time to look. Thank you for your patience and understanding and using Enfold.
Best regards,
Mike
Hi,
I checked your cPanel Administration WordPress, and you can see the database and user for each install by clicking the blue database button:

so you can delete the user and database for these safely, it’s good to check that they are not sharing the database user accounts.
So I would use the option to uninstall and delete the database & user & directory, and then clone the original main install to create your new ones.
I also checked your products but they all look like they are published and none are in draft, please try changing the ones you don’t want to show to draft status, this should make them not visible on the frontend, if they are please let us know which ones and where you are seeing them, such as the “shop page”
Best regards,
Mike
Hi Support,
We recently purchased a new license from Envato. However, we currently have the Enfold Child theme installed, which was originally obtained through our designer/developer’s Biz account.
To ensure we have our own valid license, we acquired a separate Enfold Child theme license. I have already updated the Envato private token through the theme update. Now, I’m uncertain about the next steps to ensure that our theme is properly licensed under our own account.
The reason for obtaining our own Enfold Child theme license is that we’ve encountered several issues while migrating from ConvertKit to a new CRM, particularly regarding form embedding. I have created a Loom video to demonstrate the issue in hopes that you can assist us in resolving it, as the technical team from the new CRM has been unable to do so.
You can view the Loom videos here:
Thank you for your assistance!
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