Viewing 30 results - 13,051 through 13,080 (of 244,547 total)
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  • #1420781

    Hey,

    Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:

    
    div.av-burger-overlay-bg {
      background: transparent;
    }
    

    Regards,
    Yigit

    #1420777

    Topic: Problems

    Elske Elisen
    Guest

    Dear Enfold – Kriesi.at,

    Yesterday, 27 september we (Elske Elisen from MijnSteen.eu) sent your sales department an email considering the following:

    1 We bought theme Enfold approximately in 2021 and used it for our basic landing website without complaint. Until 1 week ago.

    We recieved your answer yesterday that the problem was rescheduled to the service community department, thank you for that. However we trust in good and quick service we herewith explain the problems we encountered that we cannot resolve without your active help unfortunately:

    history

    After we updated all the programs of WordPress and adding 2 new sites last week, we encountered the following problems:

    We find us confronted with a new url in our landing page website leading directly to the website of Kriesi.at
    The added urls, did not work online this week
    We were not able to start up our website yesterday after a few hours work on some new pages.
    The contact form does not work
    We received a mail from WordPress – see attachment
    Our host -Cloud86.nl- sorted part of the problem yesterday evening see the attached mail;
    Cloud86.nl discovered that the theme Enfold could not operate with the php version. In response Cloud86 restored the former PHP version.
    Please see also attached the backup of the website we prepared in concept, yesterday morning.

    Herewith we kindly request Kriesi.at to look up and recover our theme Enfold today. So we can continue using and improving our website, and make sure it can be found (through xml indexing) by google at least. And build out to the next level, by us.

    We also kindly request Kriesi to upload the attached backup of our site and check if the site works properly then, after your service.

    We hope that we have given you enough information in order to resolve our problem with Enfold them the soonest.

    We would be happy if you will reply to this mail so we know it has your attention as from now.

    Please reply to:

    Elske Elisen – M (Email address hidden if logged out) and to me:

    Jetze Steensma – Jetze@MijnSteen.eu

    Kind regards,

    Mijnsteen.eu

    #1420774
    This reply has been marked as private.

    Hi,
    thats exactly the point. The lightbox is not showing but it should be showing… The plugin itself, as I can see in the documentation and screenshot from the creators, does not have such a ajax form as implemented. So it cannot be there by default. But it is…

    The main problem with this ajax form is the “Datenschutz” checkbox, which causes that the attendee has to click through every guest to tick it. Although we do not need the data. As mentioned out customer either wants to a) collect the data from the guests but additionally name and e-mail as required fields – this is not possible with this plugin – or b) only collect the data from the person that is registering for the event – which SHOULD be possible using the stock plugin, because there is an option for exactly this in the settings. BUT no matter how you change this option in the settings, it has no effect because the form in the frontend ist NOT generated by the plugin as it seems.

    I’ve added a screenshot of our settings (sorry that it is in german, I hope you can translate it somehow…) and how it looks in the documentation of the plugin itself for you in private content.
    In the documentation you can see that it is possible to override the template for these. But with Enfold installed, this is not possible as Enfold overrides all of these templates and you have to use a different hook to override the enfold templates. We found out via the enfold documentation.

    I hope you understand the point now. It’s a bit hard to describe the porblem. Sorry for that!

    Best regards!

    #1420770

    In reply to: cookie is still active

    Hi Franz,

    I’m glad that Ismael could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    #1420768

    Hi woogie07,

    Please try to add this CSS code in Enfold > General Styling > Quick CSS:

    #top #wrap_all .social_bookmarks li a {
        border-radius: 50%;
    }

    Best regards,
    Nikko

    #1420767

    Hi mediaapps,

    I’m glad that Ismael could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    #1420761

    Hi cynkindred,

    Please go to Enfold (Theme Options) > Performance > JS File Merging And Compression and select Disable – no JS file merging and compression and save.
    Let us know if it helps.

    Best regards,
    Nikko

    #1420758

    Hi,

    Thank you for the info.

    Looks like the other slides still have the default h2 styles, not the styles set in the Styling > Font Sizes panel.

    This is the custom style of one of the slides, configured in the Styling > Font Sizes.

    #top #wrap_all .avia-slideshow .av-slideshow-caption.av-lhewf3ia-c0fce5f319dd1be36b426af6eda71d3c__7 .avia-caption-title {
        font-size: 36px;
    }
    

    And this is the default h2 style, which is still applied to some of the slider items.

    #top #wrap_all .main_color h2, #top #wrap_all .alternate_color h2, #top #wrap_all .footer_color h2, #top #wrap_all .socket_color h2 {
        font-size: 15px;
        font-family: 'arial', Helvetica, sans-serif;
        font-weight: 600;
        text-transform: uppercase;
    }
    

    Please check the slider settings, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    #1420754

    Hey sanlevigoband,

    Thank you for the inquiry.

    Did you add the avia_demo_store_downloaded_files theme support in the functions.php file? This will just give you an option to the download the demo files manually but you will still encounter the same error as doing the automatic update since the process is the same.

    To manually or locally import the demo, try to use the XML files instead.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    You can also ask your hosting provider to whitelist the following IP address, which might fix the curl timeout error.

     http://kriesi.at/ (85.13.136.225)
    

    Best regards,
    Ismael

    #1420749

    In reply to: Enfold Link Color

    PLEASE ADD TO REQUESTS
    I have also spent a lot of time trying to figure out how to make link text a different color from bold text in the content areas of the site. As Jorg says in his original post, that design goes against every W3C guideline since the beginning of the web.

    I hope you can change the Enfold Theme Options so those two things can be set separately. It’s kind of crazy that it needs to be “corrected” using CSS.

    #1420747

    Hey Lene,

    Thank you for the inquiry.

    Looks like you managed to adjust the padding of the cell containing the text for different screen sizes. If the changes don’t immediately reflect in the frontend, try to toggle or temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    #1420746

    Hey acardell887,

    Thank you for the inquiry.

    Did you just recently enable the privacy options? It is possible that the videos are being blocked by the privacy options. To alter this behavior, you can adjust the Default Cookie Behaviour settings to the first or second option, which can be found in the Enfold > Privacy & Cookies > Cookie Handling tab.

    Best regards,
    Ismael

    #1420740

    In reply to: Problems

    Hey Elske,

    Thank you for the inquiry.

    1.) You can remove the default link in the footer by adding the [nolink] placeholder in the Enfold > Footer > Copyright field.

    2.) The single license is lifetime, but to ensure compatibility with the plugins, it’s important to regularly update the theme to the latest version. The current version is 5.6.6.

    3.) You can install plugins like Yoast or Rankmath to automatically create a sitemap.

    The website is no longer visible.

    The website is visible on our end but it is using a very outdated version of the theme, 4.6.5. You have to update to the latest version (5.6.6) as soon as possible.

    Best regards,
    Ismael

    #1420738

    Hey Gbeer,

    Thank you for the inquiry.

    You may need to ask your hosting provider to whitelist the following IP address in order to properly retrieve the demo files.

     http://kriesi.at/ (85.13.136.225)
    

    For more info on how to install the demo manually, please check the documentation below.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    #1420732
    christiemade
    Participant

    There are CSS files generated for most pages that live inside /wp-content/uploads/dynamic_avia/avia_posts_css and contain important things such as background images.
    I noticed when we duplicate a page (using any duplicate plugin, we’ve tried a ton of them) – the moment we hit Save Draft on the new page that was generated, the bulk of the contents inside of the /wp-content/uploads/dynamic_avia/avia_posts_css directory completely disappear, including the post-#.css file for the page that was just duplicated. Causing the original post to lose all it’s background images.
    This was only noticed by us because background images kept disappearing from posts.
    There is some kind of caching involved, i.e., /post-28762.css?ver=ver-1695850991 so it takes some time for us to notice this has happened, I guess at some point the version # gets updated and the system realizes this file doesn’t actually exist anymore.
    I did remove all plugins (except the Duplicate plugin) and revert to default Enfold, just to make sure no customizations were the issue.
    What can we do?!

    • This topic was modified 2 years, 6 months ago by christiemade.
    #1420726
    sanlevigoband
    Participant

    Hi. I am trying to import manually a demo because the classic import gives me curl 28 error timeout.
    I followed the steps from the manual https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo
    but after the upload, in the demo import section the themes try again to download the demo files. Why?
    I followed perfectly the tutorial

    #1420722
    mbosse99
    Participant

    Dear Support Team:

    Sorry that I have to continue on this closed thread (https://kriesi.at/support/topic/blog-posts-automatically-display-author-date-and-categories/) again. I updated to the most current Enfold update, and all my shortcodes automatically displaying (see private link):

    – title
    – excerpt
    – author
    – date
    – category

    were gone again. I could recover title and date as they’re quite straightforward, but I’d like to know how:

    1) I have to tweak the following code for category (https://developer.wordpress.org/reference/functions/get_the_category_list/) such that it called by [sc_post_category]

    2) I have to tweak the following code for author (https://developer.wordpress.org/reference/functions/get_the_author/) such that it called by [sc_post_author]

    3) the respective function for excerpt such that it is called by [sc_post_excerpt]

    I guess for (1) and (2) I only need to change the shortcode function name. BTW, my old (well working) enfold instance didn’t have any such functions in functions.php…

    Thank you very much!
    Magnus

    • This topic was modified 2 years, 6 months ago by mbosse99.
    • This topic was modified 2 years, 6 months ago by mbosse99. Reason: formatting
    #1420721
    jamesedwardcouncill
    Participant

    Hello – I have tried following the instructions here (https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options) to add the Spotify icon (I need Apple podcast too), but it’s not working for me. I must be doing something wrong.

    I am not using a child theme (should I be?), so I added the code where the instructions indicate in the functions.php file and changed the icon code to uf328 for the Spotify one. Nothing happens. Now when I add the code to the top of the functions.php file, it does allow me to use a fontello icon (ue800), but not the Spotify one. I currently have the code placed below this line: if(isset($avia_config[‘use_child_theme_functions_only’])) return; but no addtional icons are available in the theme options.

    Code I am using:
    if( isset( $avia_config[‘use_child_theme_functions_only’] ) )
    {
    return;
    // Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
    $icons[‘icon_name’] = array( ‘font’ =>’entypo-fontello’, ‘icon’ => ‘uf328’);
    return $icons;
    }
    add_filter(‘avf_default_icons’,’avia_add_custom_icon’, 10, 1);

    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    $icons[‘Icon Label’] = ‘icon_name’;
    return $icons;
    }
    add_filter(‘avf_social_icons_options’,’avia_add_custom_social_icon’, 10, 1);
    }`

    Any help is appreciated.

    #1420717
    Gbeer
    Participant

    Hey,
    I would like to know how to install parallax demo on ovh server. I tried to do it manually but I dont know where to copy instructions in function.enfold.php.
    I obtain an error message when trying to install it directly in the panel. (cURL error 28: Connection timed out after 10001 milliseconds).
    Thanks if you can give some instrcutions or have a solution.

    #1420715
    hilytemarketing
    Participant

    I upgraded and moved the site and now I am getting a This page isn’t working error on https://impressbyprint.com/.

    I upgraded Enfold from 4.6.2 to the latest version.

    I moved the site from Bluehost to Siteground at the same time.

    I can get into the admin area of the site but nothing is appearing on the front end of the site. Thanks for any insight that you can provide.

    #1420714

    Topic: Problems

    Elske
    Guest

    “We have some issues with the website. Additionally, we have some questions.

    1. What is the cost to remove the link to your website from the footer?
    2. Is there an additional charge for getting and maintaining plugins working?
    3. Can a site map be created to make the pages easier to find on Google?
    Problem

    The website is no longer visible. It states that there is an error message related to Enfold compatibility with PHP versions and WordPress. Can you solve this for us? We have already contacted Cloud86, and they referred us to you.”

    #1420710
    Sandy
    Participant

    I added this CSS and applied the class name in the home page text element’s Advanced > Developer Settings tab, but it doesn’t seem to work. What am I missing?

    /*to make h1 text smaller on mobile as the enfold settings dont work*/
    @media only screen and (max-width: 767px) {
    .homeintrotext {
    font-size: 80% !important;
    }
    }

    #1420704

    Topic: cookie is still active

    in forum Enfold
    schweg33
    Participant

    Hello all
    I got the following tip from them to disable this cookie (Maginific Popup):
    To disable the lightbox, go to the settings under Enfold Theme Options ▸ Lightbox Modal Window.
    I then applied that and it worked beautifully.
    now i did it on another homepage too.
    Link below:
    there the cookie still remains active.
    is there another way to disable this cookie.
    plugin or CSS entry ?
    thanks in advance
    kind regards
    Franz

    #1420703

    Hi Ariën,

    Great, I’m glad that you found the problem. We don’t keep any records of developers who work with Enfold unfortunately, but I’m sure that you could find someone on a freelancer network.

    Best regards,
    Rikard

    #1420702

    Thank you Rikard,
    That did the trick! Found a plugin (better find and replace) that made the bug. I don’t need it so its off.
    a question: i am stopping with webdevelopment, and for this client i am looking for a good wordpress developer in the netherlands who works with Enfold. Could you recommend some? It is for a NGO, so not a very big budget company please ;-)
    Thank you!

    regards, Ariën

    #1420698
    Sachs
    Participant

    Hi Enfold
    I’m trying to adjust the cell padding in grid rows for larger screens, as only the text should be aligned with the left or right margins (not the images)
    In attached print

    When adjusting cell padding the top, bottom, left and right nothing changes. I have no issues with adjusting for laptop/notebook, tablets, smartphones.

    Customer would like text in the grid rows to align with the margins.

    What is the solution? Or how to make the adjustments?

    Best regards
    Lene

    #1420696

    In reply to: Malware found in files

    Hey itkaufmann,
    I see that you are using a old version 4.7.6.3
    If you have malware try deleting the theme files at /wp-content/themes/enfold/ and download the latter version from your Theme Forest account and upload it to the same directory.
    If the malware is in the core WordPress files this won’t help, try seeing if your webhost has a backup from the last time you know it was working correctly and roll back to that, perhaps six months ago?
    Otherwise you may need professional help in removing the malware.

    Best regards,
    Mike

    #1420691

    Topic: Toggle section issue

    in forum Enfold
    dweddell
    Participant

    Hi

    I have attempted to toggle a section following this guide https://kriesi.at/documentation/enfold/button/#toggle-id-7), however, I cant get it to work on this page:

    Can you assist please

    Kind regards

    Duncan

    #1420690

    Hi,
    Glad that this helped, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 13,051 through 13,080 (of 244,547 total)