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  • #1429917

    In reply to: Info ENFOLD Theme

    Hey Francesco,

    1- Key features are listed on Enfold’s ThemeForest page ( https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 ). You can find the list of recommended plugins at https://kriesi.at/support/topic/recommended-plugins/.

    Enfold is a responsive theme out of the box. You may want to adjust the options to fine-tune the layout but all elements are responsive.

    2- We usually respond to support threads within 24 hours however depending on how busy the forums are, it may take longer.

    3- Our company is based in Vienna, Austria. However, we have moderators from all over the world so we can keep our forums active.

    I hope this helps. Let us know if you have any other questions.

    Regards,
    Yigit

    #1429910
    NicomIT
    Participant

    We updated Enfold on a staging copy of a client’s website. Everything looks good, except for the layout of one area of a page. In the private info I provided the link to the page on the staging copy of the website where the issue is, along with the same page on the live website where the theme hasn’t been updated yet. The area of the page displays correctly there. The specific area I am referring to is the 5 containers with the background images and H1/H2 text. Any help addressing this on the staging site where the theme has been updated would be great.

    #1429904
    Grobi
    Participant

    Hi Enfold-team.
    A good new year to all of yours.

    I want the toolbar to be seen on frontpage.
    I controled the toolbar-setting in the user profile (is checekd) and in the footer.php there is the entry <?php wp_footer(); ?>.
    And i am using enfold-version 5.6.9.

    What else can I do for solving this?
    A hint would be wonderful :-)

    Best regards
    Grobi

    #1429897

    In reply to: Open Lightbox directly

    Hey Antonio,

    Thank you for the inquiry.

    This should be possible with a custom script. Please add this code in the functions.php file.

    function ava_custom_script()
    {
        ?>
    	<script>
    		(function($) {
    	           $(document).ready(function () {
                           // trigger masonry lightbox on load
                           $('.av-masonry-container .av-masonry-entry:nth-child(1)').trigger('click')
                       });
    		}(jQuery)); 
    	</script>
    	<?php
    }
    add_action('wp_footer', 'ava_custom_script');
    

    If you need to apply this modification to a specific Masonry element, you could apply a Custom CSS Class name to it and adjust the script accordingly.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    #1429886

    Hi,
    Thanks for the link to your webhost “panel” I was able to get into your site and found the “Enfold 2017” in installed and not the “Parallax demo” so if you want to use the Parallax demo you first need to reset the site because you can not install two different demos at once. Please use the WP Reset plugin.
    After you reset and install the Parallax demo, please note that it only has one page “frontpage”, the other pages “privacy and sample” is from WordPress.
    If the frontpage is not loading please go to the theme settings Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and ensure the “frontpage” is selected, under that settings is the opeion for the “blog” page, the should be empty or say “select page”, in your case it may say “frontpage” if so this is the conflict, please change.
    Then the frontpage will work correctly.

    Best regards,
    Mike

    #1429885

    Hi Rikard,
    I’m a bit nervous because I don’t have much time and for now, I tried importing enfold2017 and no problem.
    I’ll be building the site with the enfold2017 template, but if you could come along and change it to parallax, I’d appreciate it. If the content is lost and I have to start over with parallax, no problem, happy.
    Thanks in advance.
    Joan

    #1429884

    In reply to: Latest News enfold

    Hey jeel147,
    To remove the image placeholder try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .sidebar .news-thumb.no-news-thumb {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1429882

    Topic: Latest News enfold

    in forum Enfold
    jeel147
    Participant

    Hello, im using this enfold widget “Enfold Child Latest News” (Laatste Nieuws)
    now on the left there is an empty space before each item, probably for a Featured Pic.
    but can i get rid of that? i want it to align the text left…

    best regards, jelle

    #1429881

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1429880

    In reply to: Align Buttons

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1429878

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1429875

    Hi
    We want to validate zip codes in an Enfold contact form.
    So what is tthe difference between “valid number” and “valid positive number including 0”? Can “valid number” be negative?
    It would be very nice, if we can validate zipcodes (4-5 digits).
    Thanks very much
    Best regards
    Mike

    #1429867
    Francesco De Biase
    Guest

    Hi

    I’ve sent a pre-sales request but got no answer.

    Please, reply urgent since I need the theme urgently.

    1 – Where I can find a complete list of theme features? (As if it is fully responsive without any adjustment to work on mobile and tablet)

    2 – Where are you based? GMT from London?

    3 – The support working hours?

    4 – Usually how much time it takes to reply to a support request?

    Appreciate your effort to reply soon.

    Cheers

    Francesco

    #1429866

    Hi,

    Thank you for the clarification.

    It seems to be an issue with the avia_html5_activation script in the js > avia.js file. Please edit the file and look for this code around line 664:

    features = [ 'playpause', 'progress', 'current', 'duration', 'tracks', 'volume' ],
    

    Replace it with:

    features = $(this).prop('controls') ? [ 'playpause', 'progress', 'current', 'duration', 'tracks', 'volume' ] : [],
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the modification. We will forward the issue to our channel.

    Best regards,
    Ismael

    garysch37
    Participant

    Dear Support Team:

    I am almost ready to publish my new website, but in testing I am unable to scroll through my menus & submenus in the burger menu on my iPhone or via mobile emulation on my Mac. Because I can’t scroll down, only the topmost menu items are visible and accessible. This issue has come up for me throughout development, but I just postponed solving it until now. Clearing browser cache for my website on the devices I’m testing this on doesn’t help.

    You can see what I mean in this illustration: https://www.dropbox.com/scl/fi/3fvermfa0p8o2lwltl1dj/scrolling-broken-in-burger.png?rlkey=abni1zusq7240arrhptb3rsts&dl=0

    On the left in the illustration is the starting situation, where I can’t scroll down to reveal the last menu item, Contact. On the right, after opening the Services submenu, I can’t scroll down to reveal the last few pixels of the Relines & Rebases submenu item, the remaining 3 submenu items after that, and the bottom 3 main menu items: all of those are inaccessible to me.

    This happens on both my iPhone X itself, as well as using DevTools’ mobile emulation in Chrome on my Mac (Developer Tools > Device Toggle Bar > choosing the mobile device under the Responsive menu to auto-set the dimensions for that device), whether I choose my iPhone X or an Android device (e.g. Samsung Galaxy S8+).

    On a PC (in e.g. Windows 7), I don’t have a problem using the Chrome mobile emulator: I can scroll. I haven’t tried on an actual Android phone, but it certainly doesn’t work on my iPhone. I’m wondering if this is an Apple issue with Enfold/Avia.

    Do I need an “overflow-y: auto;” somewhere, somehow? I tried it here, but that didn’t work:

    #top #av-burger-menu-ul {
       padding-top: 0 !important;
       overflow-y: auto !important;
    }

    Any help would be appreciated.

    Thanks,
    Gary

    • This topic was modified 2 years, 2 months ago by garysch37. Reason: Trying the full URL with parameters from my Dropbox because without the parameters it forced the user to log into Dropbox
    #1429859

    Hi,

    Thank you for the update.

    As long as the modifications are made in the child theme, they should be preserved after the update. However, since the site is still using a very old version of the theme (4.8.6.2), you will need to update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Please make sure to create a site backup or a restore point before proceeding with the update.

    Best regards,
    Ismael

    #1429853

    Hey Anouk,

    Thank you for the inquiry.

    We edited the Enfold > Blog Layout settings so that you can use the Advance Layout Builder when editing the blog page. We also provided the link to default blog page in the private field.

    Best regards,
    Ismael

    #1429850

    Hi menainfosec,

    Please add this code in functions.php of your child theme, if you don’t have a child theme then you can use the plugin called WPCode to insert this code snippet:

    function move_postmeta() {
    ?>
    <script>
    	window.addEventListener('load', function() {
    		var postMetaInfos = document.querySelector('.single-post .post-meta-infos');
    		var postTitle = document.querySelector('.single-post .entry-content-header .post-title');
    
    		if (postMetaInfos && postTitle) {
    			postTitle.parentNode.insertBefore(postMetaInfos, postTitle.nextSibling);
    		}
    	});
    </script>
    <?php
    }
    add_action('wp_footer', 'move_postmeta');

    Then go to Enfold > General Styling > Quick CSS, then add this CSS Code:

    .html_modern-blog #top .post-entry .post-meta-infos {
        margin-top: -20px;
    }
    
    .html_modern-blog #top .post-entry .blog-categories {
        top: -15px;
    }

    Hope it helps.

    Best regards,
    Nikko

    #1429848

    Hi Ronald,

    You need to use a Child theme in order to preserve these custom codes that are added to Enfold.
    You can download the child theme here: https://kriesi.at/documentation/enfold/child-theme/
    Follow the instructions on the link and move the custom codes from the parent theme to the child theme.
    Hope this helps.

    Best regards,
    Nikko

    #1429847

    Hi northorie,

    I apologize for the delayed response.
    1. The background color for pricing table is based on the Primary Color which is set in Enfold > General Styling > Main Content (tab) > Primary Color.
    2. The Milestone Title uses H2 Heading and you can change the its font in Enfold > Advanced Styling > then select H2.
    3. You can set Background Image Position for that, you can see the option just below where you set the Custom Background Image.
    4. You can change it in Enfold > General Styling > Logo Area (tab), just set Logo Area Font Color
    5. Is the parting line a border of a Section or a Separator? can you give us an example of the parting line?

    Best regards,
    Nikko

    #1429844

    Hi WorldinColor,

    I think we can use Custom CSS Class for that, please do the following steps.
    1. Put the image and title/content inside a Color Section, then edit the Color Section, go to Advanced > Developer Settings > put my-content-section in the Custom CSS Class field.
    2. Go to Enfold > General Styling > Quick CSS, then add this CSS code:

    .my-content-section .container {
        max-width: 900px;
    }

    Just adjust the width as you see fit.
    If you need to re-use it, just repeat step 1 only.

    Best regards,
    Nikko

    #1429843

    Hi keep12,

    If you aren’t using a child theme yet you can download it here: https://kriesi.at/documentation/enfold/child-theme/
    Or you also have the option to use a plugin like WPCode

    Best regards,
    Nikko

    #1429842

    Hi M-Graphics24,

    I see, if the changes are made in Theme Options and not reflecting then you can try to go to Enfold > Performance > enable Show Advanced Options > set Unique Timestamp Of Merged Files And WP Object Cache Bug to Fix WP bug, add unique timestamps.

    However, that does not seem to be the case on your end, the only possible reason I can think of is a caching plugin that caches contents is causing it or some built-in internal caching by the server.

    Best regards,
    Nikko

    #1429837

    And where did the info come from that you got more than one h1 on that page.
    If it is the page of your former postings see:

    and btw:

    Here’s the link to the actual page.

    as I said – I’m just a participant like you ( and private content is only seen by mods and you ) – but with some expertise and helpfulness on Enfold topics .

    #1429833

    After research I think I’ve figured out the problem. The problem isn’t the need to change layout from stretched to Boxed. The problem is the the FullWidth Area is wider than my content (in General layout –> I have Maximum Container Width = 1296px). I want to keep the Image + page title configuration that’s in the FullWidth area BUT don’t want “Image + page title” to be wider than the content. How can I reduce the width of the FullWidth Area so it matches the content width? If there’s no way to reduce the width of the Fullwidth area, can it be removed? If so, how can I retain the “Image + page title” setup which can be applied to all the pages on my site?

    According to this documentation – https://kriesi.at/documentation/enfold/header/#header-width “By default, the width of the content inside the header is same as the width of the container which is set in Enfold > General Layout > Dimensions > Maximum Container width” but my header seems to be wider than the Maximum width I specified.

    #1429825
    J-Gambill
    Participant

    Hello – apologies in advance for what might seem a silly question – I am more design-oriented than tech-savvy. My Q is: the website I maintain for a client is currently running Enfold Version: 4.6.2 – – If I upgrade to the most current Version 5.6.9, how will my current design be affected (if at all)?

    Hi,
    Thank you, the Dev Team will reply in the feature request thread, you should receive email notifications when they have reviewed it.
    Thank you for your patience and for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for the link to your site, I didn’t find the same page where the breadcrumbs were three lines, but I found a page where the breadcrumbs were two lines and this css seems to work, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px){
    .responsive .title_container .breadcrumb {
        position: relative;
        margin-top: unset;
        top: unset;
    
    }
    }

    If this doesn’t help where the breadcrumbs were three lines please include a link to the page directly.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    #1429822
    FrancescomDe Biase
    Guest

    Hi

    I’m evaluate to buy the ENFOLD Theme, a couple of questions at first.

    1 – Is it possible to have a list (no list in Theme page in Envato) of feature, compatibility, etc…? (For example if it is responsive and will work fine, without too much adjustment, in mobile and tablet…)

    2 – In case of email for support request, response time?

    3 – Where are you based? Your GMT and working hours?

    Thanks

    Francesco

    #1429817
    jmkreege
    Participant

    It appears that changing the Enfold option of footer column count is affecting other elements on pages to not load at all, or to be resized incorrectly. Behavior is inconsistent.

    See URLs below for the production (unedited) and staging (edited) site comparison. This behavior was observed across both version of the Enfold theme installed on the sites. I have attempted clearing caches with no change in behavior.

Viewing 30 results - 10,741 through 10,770 (of 244,489 total)