Viewing 30 results - 10,171 through 10,200 (of 244,477 total)
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  • #1433209
    Abián
    Guest

    Hello! A client asked me to update their website, and I was able to do everything except for a few small changes that gave me errors. I understand that this happens since the installed version of Enfold is 3.7.1. I Confirm that the current version of our WordPress used is 6.4.3.

    So, I understand that by buying the license again (we cannot contact the old developer), the Theme can be updated without problem to the latest version, right?

    Thanks a lot in advance.

    Abián.

    #1433206

    Hi,

    Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1433205

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1433198

    Hi,

    Thank you for the info.

    The automatic update will no longer work with the current version (4.8) installed on your site. You will have to update the theme manually via FTP this once. Please check the link below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1433197

    Now, I can activate enfold theme, but I still cannot import the construction demo.
    How ?

    #1433195

    Hi,

    I know, that scripts in a text or code block could break the builder. But the iframe-code is correct, also a tested script. I am not a newbie… ;-) Both things works on many of our other client-websites with enfold.

    Anyway… The problem is solved ;-) I found out that in combination with the theme Enfold and the plugin wp-Typography causes the problem and removes any custom HTML code or scripts from the source code. Use the css-class “donotseparate” in the code block element and everything is fine :-)

    This topic can be closed.

    Regards
    Bernd

    #1433187

    Hey josikrop1,

    Thank you for the inquiry.

    The theme automatically aligns the content to the center when a minimum height for a Color Section is set. You can add this css code to adjust the alignment.

    #top #section-mobile-bergsteigen .container .content {
        vertical-align: top;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    #1433185

    Hey HUHU7777,

    Thank you for the inquiry.

    The Text Block editor looks broken. Have you tried deactivating the plugins temporarily? A plugin conflict may be one of the reasons for this issue. To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    Let us know if this helps.

    Best regards,
    Ismael

    #1433184

    Hi,

    Thank you for the inquiry.

    We tried editing the page, removing content one at a time and updating, but the issue persists. We can only update the page when all content has been removed. Unfortunately, we cannot find any errors or clues as to why the issue is happening. Have you tried recreating the page from scratch?

    Please try setting the builder to debug mode so that we can check the builder shortcodes.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    #1433182

    Hey Yaphoon,

    Thank you for the inquiry.

    You can use this css code to adjust the style of the masonry title.

    .av-masonry-entry .av-masonry-entry-title {
        line-height: 1.3em;
        margin: 0;
        font-size: 20px;
        font-family: Verdana;
    }
    

    To adjust the hover color of the menu button, add this.

    #top #wrap_all .header_color #menu-item-174:hover > a .avia-menu-text {
        background-color: #3f75e9;
        color: #ffffff;
        border-color: #3f59e9;
    }

    And to adjust the size of the images in the archive pages, you have to edit the enfold/taxonomy-portfolio_entries.php and adjust the parameters in the avia_post_grid instance around line 38.

    $grid = new avia_post_grid(
    										array(
    											'linking'			=> '',
    											'columns'			=> '3',
    											'contents'			=> 'title',
    											'sort'				=> 'no',
    											'paginate'			=> 'yes',
    											'set_breadcrumb'	=> false,
    											'preview_mode' => 'custom',
    											'image_size' => 'full'
    										));
    

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    #1433176

    Theme Updates in progress.
    Once you have entered and verified your Envato Personal Token Key WordPress will check for updates every 12 Hours and notify you here, if one is available

    Your current Enfold Theme Version Number is 4.8
    Your PHP version: 7.3.1p1

    #1433067

    Hi,

    Ok, I just increased to 1400. However, what does exactly that do again? These were my 2 pending issues, please advise:

    1. …Ok, I added the CSS but the Menu (I just got rid of the Mega Menu) still only displays the top 13 out of the 17 items: https://abogadonotarioonline.com/notaria

    2. …Also, as for the phone number at the Enfold Extra Elements that you mentioned, how can I add the following number/text: “📞 1-844-931-4968 (no afidávits)”?

    Regards,

    Ramon

    #1433066
    mateodc
    Participant

    Hello,

    Our site (www.transportesverticales.com) is not working correctly, some of the images are not loading (eg homepage) and menus are not displaying correctly. I believe this could be due to the new theme update but we are not able to access the page builder via ftps, menus are not loading completely and I cannot do anything with it.

    Any ideas/suggestions on how we can solve this?

    Thanks!

    #1433057

    Hi Rikard,
    wow, this is just perfect now!
    Thank you for your support!
    Whenever I have a problem with enfold, you have the solution.
    Best regards
    Hubert

    #1433055

    In reply to: Login page logo

    Hi,

    Please consider using a child theme, any changes that do to core parent theme files will be overwritten on updates.

    Best regards,
    Rikard

    #1433043

    Ok, I added the CSS but the Menu (I got rid of the Mega Menu) still only displays the top 13 out of the 17 items: https://abogadonotarioonline.com/notaria

    Also, as for the phone number at the Enfold Extra Elements that you mentioned, how can I add the following number/text: “📞 1-844-931-4968 (no afidávits)”

    Regards,

    Ramon

    #1433042

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1433030

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1433021

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1433006

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1433005

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .avia-builder-el-0 .slideshow_caption {
      padding-top: 0;
    }
    }

    Best regards,
    Rikard

    #1433004

    Hello Rikard,

    Thanks for your reply. We have now been able to solve the problem with the following CSS:

    .no_margin.av_one_fourth
    {
    width: 25%;
    border-right-style: solid;
    border-right-width: 0px !important;
    }

    A border is defined in the theme for the 25% column. We hadn’t noticed this before. Is this generally the case in Enfold or has an error crept in during this particular installation?

    Best regards
    Stephan

    #1432997

    Hi Mike,
    perfect!!!
    Thank u for your quick response.

    And as I see now in the Enfold-settings the recommendation is to use WP Super Cache as chaching plugin. In former times the recommendation was Autoptimize. So I use Autoptimize in most of my Enfold based customer pages, should I better change this now everywhere?

    best regards
    Andreas

    #1432994

    Thanks Ishmael
    But now I just get an error here instead:

    An error of type E_COMPILE_ERROR was caused in line 109 of the file /nas/content/live/oxwedev/wp-content/themes/enfold-child/functions.php. Error message: Cannot redeclare tab_though_menu_skipping_sub_menu_items_unless_down_or_up_arrow_keys_are_used() (previously declared in /nas/content/live/oxwedev/wp-content/plugins/insert-headers-and-footers/includes/class-wpcode-snippet-execute.php(287) : eval()’d code:2)

    #1432984

    Thanks, Mike. Appreciate the hard work.

    I’m afraid there’s an error in that code somewhere – when I put it in my dev environment I got a fatal error – “There has been a critical error on this website. Learn more about troubleshooting WordPress.” And –

    An error of type E_PARSE was caused in line 108 of the file /nas/content/live/oxwedev/wp-content/themes/enfold-child/functions.php. Error message: syntax error, unexpected token "-", expecting "(" -

    Line 108 is:

    function tab_though_menu_skipping_sub-menu_items_unless_down_or_up_arrow_keys_are_used() { ?>
    

    And when I try and add it using WP Code snippets I get the same error.

    #1432982

    In reply to: Docu Link

    Hey,

    Thanks! We updated the sidebar widget on the support page to include Useful Links and added your solution to our docs at https://kriesi.at/documentation/enfold/import-demos/#shortcodes-of-demo-pages.

    Best regards,
    Yigit

    #1432981

    In reply to: Migration of license

    Hey Dan,

    Transferring licenses between accounts is not possible. You can read more about this on https://help.market.envato.com/hc/en-us/articles/24455030832025-Can-I-transfer-a-license-to-other-Envato-account.

    Unfortunately, you’re going to need to create an Envato account and purchase a new Enfold license ( https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 ). 6 months of support is included when you purchase a license.

    I hope this helps. Let us know if you have any other questions.

    Regards,
    Yigit

    #1432980
    Dan Gauci
    Guest

    Good morning, I have just migrated a wordpress website from another developer. The theme being used is Enfold. I would like to renew the support license but I do not have access to the License certificate or purchase code. Can you please let me know best way to do this?
    Thank you, Dan

    #1432962

    Hi,

    The modification above should adjust the breakpoint of the mobile menu and display it when the screen width is less than 1024px. You can adjust the breakpoint by editing the max-width value in this line.

    @media only screen and (max-width: 1024px) {
    

    However, instead of making the modifications above, have you considered moving the phone number above the main header to create room for the main menu? You can adjust this in the Enfold > Header > Extra Elements > Header Phone Number/Extra Info settings.

    Best regards,
    Ismael

    #1432953

    Hi,
    Glad Ismael could help, when I check it seems like the dots are working on mobile:
    Enfold_Support_4627.jpeg
    peahaps I misunderstand, or you have already solved this?

    Best regards,
    Mike

Viewing 30 results - 10,171 through 10,200 (of 244,477 total)