-
Posts
-
When editing the page, a space appears between the Advanced Layerslider and Fullwidth Sub Menu. Please check (red circle in attached file).
my site : yehwa-eng.co.kr
Hi,
Thanks for the screenshots. Could you post a link to the page where the screenshot is taken from please? Also, it’s not possible to login to your site, since the login page is returning a 403 error.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.page-id-5126 #main br { display: none; }Best regards,
RikardI’m having the same problem with every portfolio I’ve worked on recently.
http://yehwa-eng.co.kr/portfolio-item/%ec%a3%bc%ea%b3%a0%ec%98%81%ed%85%8c%ed%81%ac%eb%86%80%eb%9f%ac%ec%a7%80/
http://yehwa-eng.co.kr/portfolio-item/%ea%b3%a0%eb%8d%95%eb%b9%84%ec%a6%88%eb%b0%b8%eb%a6%ac-%ec%9e%90%ec%a1%b1-2-3bl-%ec%97%85%eb%ac%b4%ec%8b%9c%ec%84%a4/Hi,
Thanks for the login, but unfortunately we get a “forbidden” error so we can not login.
I see on your page that you have some random “P” tags and “br” between the elements, did you also edit or open the page with a difference editor such as the Block Editor?
Please note that when you create a page with the Advanced Layout Builder you should not edit it with any other editor.
So now you could try Enabling the Avia Layout Builder Debugger and try to remove the random “P” tags and “br” between the elements. If you have trouble with this then try to allow us to login to your site, otherwise you may need to create a new page and only use the Advanced Layout Builder to edit it.Best regards,
MikeHi,
Thanks for that, but I’m still seeing a 403 error on the login page.
You can try this CSS instead:
.page-id-5126 #main br, .single-portfolio #main br { display: none; }Best regards,
RikardThe same phenomenon occurs when creating a new page or editing an existing page. I would like to request a review.
(Edit page)
http://yehwa-eng.co.kr/k-top-%eb%a9%80%ed%8b%b0%ed%85%8d-%eb%85%b8%ec%b6%9c/
http://yehwa-eng.co.kr/k-top-%eb%a9%80%ed%8b%b0%ed%85%8d-%eb%b9%84%eb%85%b8%ec%b6%9c/(new page)
http://yehwa-eng.co.kr/2023%eb%85%84-%ec%8b%a4%ec%a0%81/Hi,
Thank you for the update.
This is not a normal behavior of the builder. Do you switch between the Classic Editor and the Advanced Layout Builder while editing? We also noticed that the site contains a very old version of the theme, 4.8. Please create a site backup, then upgrade the theme to version 5.6.10.
Best regards,
IsmaelHi,
Alright! We’ll keep the thread open. Please let us know once the site is updated to version 5.6.10.
Best regards,
IsmaelTheme Updates in progress.
Once you have entered and verified your Envato Personal Token Key WordPress will check for updates every 12 Hours and notify you here, if one is availableYour current Enfold Theme Version Number is 4.8
Your PHP version: 7.3.1p1Hi,
Thank you for the info.
The automatic update will no longer work with the current version (4.8) installed on your site. You will have to update the theme manually via FTP this once. Please check the link below.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelEnfold 5.6.10 installed.by FTP
But the same problem is occurring. Please check again.
Hi,
Thank you for the update.
Did you change the login URL? We can’t access the site using the default login path (wp-login, wp-admin). Please provide the custom login URL in the private field.
Best regards,
IsmaelIt is set up so that it can be accessed from overseas.
If you are still unable to connect, you will need to send the information below to the hosting company you are using.(hosting company message)
Nevertheless, if the same error occurs
Please capture and attach the screen, and enter the country of connection, public IP address, etc.Hi,
The dashboard is still inaccessible on our end. Please contact your hosting provider and request them to allow access to the site. This is the error message that we encountered when we attempt to access the dashboard.
Forbidden
You don’t have permission to access /wp-admin on this server.Best regards,
IsmaelSorry for the late reply.
As the Lunar New Year holiday continues, we have now received a response from the hosting company.
The connection directory settings have been changed. You will now be able to connect.
Please check.Hi,
Thank you for the update.
We are still not sure about how the
tag is being generated, but it gets removed when we update the page. Please review the links provided in the private field.Best regards,
IsmaelWe confirmed that the links appear normally.
Thank you so much. We will continue to work and ask if there are any problems.Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
- The topic ‘Request to check page editing errors (Avia Layout Builder)’ is closed to new replies.