Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hallo,
ich habe beim meiner Seite https://seelenbalance.online/ das Problem, dass masonry nicht mehr lädt.
Es erscheint folgender Hinweis:
Admin-Hinweis für:
Masonry
Dieses Element wurde in den Theme-Einstellungen deaktiviert. D kannst es hier aktivieren:
Leistungseinstellungen
Nur was oder wo ist einzustellen?
Viele Grüße,
Peter
English:
Hello,
I’m having a problem with my website https://seelenbalance.online/, where masonry won’t load anymore.
The following message appears:
Admin notice for:
Masonry
This element has been disabled in the theme settings. You can enable it here:
Performance settings
But what should I configure, or where?
Best regards,
Peter
Hey murtazaansari,
Thank you for your inquiry.
The child theme should be included in the package you downloaded from ThemeForest.
If you have a moment, please register a new account on our support forum using the purchase code that came with the Enfold theme. You can register here: https://kriesi.at/support/register/
Once registered, you can open another thread using the form here: https://kriesi.at/support/forum/enfold/#new-post
Hope this helps.
Best regards,
Ismael
Hey icarogioiosi,
Thank you for the inquiry.
You can add this css code to move the title to the right of the image, position it at the top, reduce the font size, remove the borders, and add space below each portfolio entry. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache after adding the modification.
#top .isotope-item.special_av_fullwidth .inner-entry {
text-align: left;
display: flex;
flex-direction: row-reverse;
}
#top .grid-entry .inner-entry {
box-shadow: none;
}
#top .isotope-item.grid-entry {
margin-bottom: 20px;
}
#top .isotope-item.special_av_fullwidth .av_table_col .entry-title {
margin: 0 0 20px;
font-size: 16px;
}
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
Ismael
Hey amollde,
Thank you for the inquiry.
We’ll forward the issue to our channel. Temporarily, you can edit the themes\enfold\includes\classes\class-privacy-class.php file, around line 1782, and look for this code:
$output .= '<a class="avia-privacy-reload-tooltip-link" aria-hidden="true" href="#" rel="nofollow" data-avia-privacy-reload-tooltip="' . esc_attr( $reload ) . '"></a>';
Replace it with:
$output .= '<span class="avia-privacy-reload-tooltip-link" aria-hidden="true" data-avia-privacy-reload-tooltip="' . esc_attr( $reload ) . '"></span >';
Let us know if this resolves the issue.
Best regards,
Ismael
Hey amollde,
Thank you for the inquiry.
Did you set the Logo and the Transparency Logo in the Enfold > Theme Options panel? Please make sure that both of these options have an image selected.
View post on imgur.com
You can also try this css code:
#top .av_header_transparency.av_alternate_logo_active .logo a > img, #top .av_header_transparency.av_alternate_logo_active .logo a > svg {
opacity: 1;
}
Best regards,
Ismael
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Ahh, thanks, Rikard — sorry, I had reviewed the setup section of that documentation, but I missed the troubleshooting section. I had tried enabling the Geocoding API, yesterday, and, while everything else seemed to be taking effect immediately yesterday, that didn’t seem to work. But today, prompted by reading the troubleshooting section, I tried enabling the Geocoding API again, and it immediately worked — with that on, the site connects to the API key; with Geocoding disabled, it does not. Any idea why this site seems to require that, while none of the other 5 Enfold sites seems to require it to connect to the key?
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 1366px) {
#top #breakpoint1024 .flex_column_table {
display: block;
}
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.slideshow_caption .avia-caption-content p,
.slideshow_caption .avia-caption-title {
margin: 0;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.phone-info .avia-icon-pos-left {
float: none;
display: inline;
}
.phone-info .avia-icon-pos-left .av-icon-char {
font-size: 14px;
line-height: 18px;
}
.phone-info .avia-icon-pos-left.av_font_icon.av-mds9wcyi-0057de6c5f2e63955f80107ffd4df8b8 {
margin-left: 10px;
}
#top .phone-info .avia-svg-icon.avia-font-svg_entypo-fontello svg:first-child {
fill: #fff;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hey rixi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.slideshow_caption {
width: 48%;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey, can you tell us which APIs are needed for the Google Map element in Enfold? I have five other Enfold sites working with my API key, using just the Maps JavaScript API, but I can’t get the one on https://abodedev.wpengine.com/about/contact/ to work unless I don’t restrict the key — here’s a screenshot of my Maps API settings: https://drive.google.com/file/d/1qo9lFhCr2QIBjEuB95ifum8wGR9XOUbO/view — any clues for me? Thanks!
After an update on my Enfold theme, my footer stopped showing. I’ve Checked everything and it should be showing.
I have My footer set to: Display the footer widgets & socket, 3 columns
I’ve checked My Widget, and I have the 3 of them, Footer – Column 1, Footer – Column 2, and Footer – Column 3. The 3 of them with content.
But the site shows nothing below the content.
This is how it should look:

Tirian MerasGuest
Bonjour,
Nous rencontrons un problème récurrent lors de l’import automatique de la démo Minimal Portfolio via Enfold (erreur cURL 28 – timeout, probablement liée à notre hébergement OVH).
Afin de contourner ce problème et de pouvoir avancer sur le développement, pourriez-vous nous fournir le fichier XML complet de la démo Minimal Portfolio afin que nous puissions l’importer manuellement via l’outil d’import WordPress ?
Nous possédons bien une licence valide (ThemeForest Purchase Code : [insérer le code ici]).
Merci beaucoup pour votre aide rapide,
Bonne journée,
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey Ventsislav Krastev,
Thank you for the inquiry.
We may need to inspect the site or the affected pages. Please provide the details in the private field, including direct links to the affected categories. Did you set the main blog page in Enfold > Theme Options?
Best regards,
Ismael
Hi Rikard,
Thanks for your help.
Please find below the login and password info.
I need the followin Demo : Enfold Freelancer
Many thanks,
sonia
Hey yves,
The first step to take is to have access to the theme files, if you cannot access the account which was used to purchase your license then I would recommend purchasing a new license: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Once you have access to the theme files, then the update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Ventsislav KrastevGuest
Hi,
I want to purchase the theme and use it with the Tutor LMS plugin (https://tutorlms.com/)…
Tutor LMS responds:
Blog page is designed using a shortcode that belongs to the Enfold theme ([av_blog]), and all the parameters used in that shortcode are specific to Enfold — they are not related to Tutor LMS. This is why custom blog layout does not reflect correctly when visiting a URL like:
👉 https://mysite.eu/category/news/
What I want is for you to look at the specific demo, just to make it look like the demo:
https://kriesi.at/themes/enfold-shop/blog/
https://kriesi.at/themes/enfold-shop/category/news/
https://kriesi.at/themes/enfold-shop/category/personal/
https://kriesi.at/themes/enfold-shop/2014/08/
That URL is treated as a category archive page, and due to the way the Enfold theme handles post types, it is rendering posts in the style of Tutor LMS course cards.
In Tutor LMS, courses are stored as WordPress posts in the wp_posts table. The Enfold theme appears to override the default display of these post types and is treating the posts in that category (e.g., news) as courses — leading to this unintended course-style layout.
This confirms that the behavior is caused by a compatibility issue between the Tutor LMS plugin and the Enfold theme…
Ok, but as far as I understand, Enfold uses the standard WordPress categories??? I didn’t understand – who is interfering with whom???
Thanks in advance!
BR
VK
yvesGuest
Hello
I have the “Parent Theme (Enfold) Version Number is 4.5.5” and would like to update.
I can’t register to envato, it throws an error
I can’t register here to get support because i don’t have the purchase key (my predecessor left)
How can i get updates or in contact to fix my issues? I need to update PHP but WP crashes if i do so
yves
Hey Jason Bolger,
Thanks for sharing the problem with count(). I added a fix to next release.
It is not easy to load backend without the builder.
I started a try to use Enfold without the builder but stopped it as frontend would need a lot of changes e.g. in css.
I did not check it for backend pages yet.
See ..\config-templatebuilder\avia-template-builder\php\class-template-builder.php around line 472ff if you want to give it a try.
Best regards,
Günter
Hi,
We’ve tested all Enfold demos with the Siteimprove tool and Lighthouse. The only Level AA error demo sites get is the “Color contrast does not meet minimum requirement”. This can be improved using the styling settings in the Enfold theme options.
Please let us know if you get any errors on your Enfold sites, and we’ll be happy to advise.
Best regards,
Yigit
Hi, my website is hosted by OVH.
It seems to be an issue with Enfold theme.
I need to set up one Demo but it cannot complete the task.
Could you please help me to set the Demo for Freelance I need ?
Thanks for your reply,
Best regards,
Sonia
Hello Enfold Team,
I have CLS issue on my first color section (on all of my main pages).
I have managed to fix the issue, but when I realized that my design is not looking good on IpadPro, I have added a second color section with a media query only between 1024-1025Px. Since then the CLS issue is back and I can´t find a solution.
Can you please have a look what I am doing wrong?
Best regards,
Christopher
ok – if you like to have on default a sidebar header – and on homepage only the header top position.
( for that scenario we need than a bit different css too if you like to have slide-out from left to right)
1 set your enfold child to header top and make all your decisions you like to have for that header ( height, logo left or right, navigation position, shrink or not, etc pp )
2 Go to your homepage editor and make your decision there – f.e. if it should have transparency etc.
3 Look now to your homepage with dev tools of your browser. Note your ID of that page and look what classes are set on #header
e.g.: ( all_colors header_color light_bg_color av_header_top av_logo_right av_main_nav_header av_menu_left av_custom av_header_sticky av_header_shrinking av_header_stretch av_mobile_menu_tablet av_header_searchicon av_header_unstick_top_disabled av_bottom_nav_disabled av_header_border_disabled )
4 now switch back to your header left position.
put this to your child-theme functions.php:
(remove options you do not need – or replace – f.e. header_size and header_custom_size and replace by header_size: ‘slim’ / or large )
you can find those corresponding header settings in : avia_header.php
function av_change_header_style($header){
if(is_page(array( 17, 123456))){
$header['header_position'] = "header_top";
$header['header_layout'] = 'logo_right main_nav_header menu_left';
$header['header_size'] = 'custom';
$header['header_custom_size'] = 140;
$header['header_shrinking'] = 'header_shrinking';
$header['header_sticky'] = 'header_sticky';
$header['header_unstick_top'] = 'header_unstick_top';
$header['header_stretch'] = 'header_stretch';
$header['header_transparency'] = 'header_transparency header_glassy';
$header['header_class'] = " all_colors header_color light_bg_color av_header_top av_logo_right av_main_nav_header av_menu_left av_custom av_header_sticky av_header_shrinking av_header_stretch av_mobile_menu_tablet av_header_searchicon av_header_unstick_top_disabled av_bottom_nav_disabled av_header_border_disabled";
}
return $header;
}
add_filter('avf_header_setting_filter','av_change_header_style');
here in this example there are two pages (ID’s) replaced with that different layout – adjust to your home page ID
this filter has a lot more options. Enter on $header['header_class'] your noted classes from point 3.
see example page: https://clean.webers-testseite.de/