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Search Results
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Topic: ENFOLD blocks website launch
ENFOLD,
I am NOT making any headway in getting this website fix after almost FOUR WEEKS.
Below is the response I receive from Hostgator after doing what you requested.
There must be a way to fix this issue.CHRISTIAN MEDIA CONSULTANTS
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Hello CHRISTIAN,Thank you for reaching out to us. I’m Naveena looking into case #42445163. I understand how important it is to have your website back up and running and I’m happy to assist you with this.
From your last response, I understand that you have upgraded several plugins and theme and website is still not working. upon reviewing, I could see that christianmediaconsultants.net website is redirecting to https://christianmediaconsultants.com/ website and that website is loading with 403 Error. Forbidden.error. I have updated christianmediaconsultants.net website Home URL and that fixed the redirection issue.
Checking further, I could see that website home page is spinning without any error message. I have reviewed the error log and I could see that you website theme ‘enfold’ is causing the issue. For testing purpose I have changed your website theme to HostGator default theme and website was loading without any issues (reverted the changes after test is done).
Such issues might not get fixed on our end because the theme was not developed by us. The best option is to contact a web developer to get this checked.
HostGator agents are highly trained specifically for our server environments, including troubleshooting common server issues, email problems, and other basic server related issues. While our agents may have outside knowledge of common web design issues and coding, we are unable to provide assistance with custom coding (PHP, HTML, CSS, JS etc), web design, third-party script design and troubleshooting, third party CMS installations, and website optimization outside of basic internet research.
We promise to make a good faith effort to help you resolve any issue you may have, but sometimes there are issues that are beyond what we can do. These are not services we offer at this time. For issues like this, I would suggest contacting a web developer, or someone who is familiar with your site’s structure and functionality.
I’m sorry this wasn’t something we could resolve for you on our end. Please get back to us if the developer /theme vendor requires any additional info. We are happy to help.
Thank you for contacting HostGator
Topic: Google
Hey guys,
my website is not showing in the Google Search since 6 month.
Is there a technical problem from enfold? I register the site in the Google Search Console, but it doesn´t work.I deactivated the plugin yoast, but it doesn´t work.
I´m not happy, please help me!
Thank you very much.
Topic: Sort and Filter Plugin
I was wondering if you can recommend a plugin that works with Enfold for advanced filtering of Portfolio Items. I have a website adventurehq.com.au which lists various experiences and currently I have them sorted by:
– Adventure Type (Family, Teenage, Dining etc)
– Location (Country, State, City)
– Places (Cafes, Beaches etc)Most of my articles are in multiple categories and I have created portfolio feeds from these. However, I have recently found out that having an article listed in multiple categories can be detrimental to SEO – I heard thin content and duplicate content mentioned in my research on the impact of SEO.
So I am wondering if you are aware of a plugin that would be compatible with Enfold Portfolio Items, that would allow me to set up advanced search/filtering.
For example, if someone wishes to find a family adventure in Sydney.
Many thanks
Topic: Apps & Tokens
Hi,
I have 3 Enfold theme licences. On my Envato account, I can see two tokens registered, one named CraftsHive Resources and the other for Enfold-CH-1.
How and where do I access my account to get or reset these keys?
I used to be able to register with the licence info that I downloaded from Envato. I used them a lot for setting up temporary sites before recommending your template to my clients/colleagues/friends. I love your theme, but this system is very confusing. I use it now for all my sites, my profile at drdeetlefs.com and about to create an entire ecosystem for my different research and community engagement projects. .
I can’t afford to purchase support. I don’t need help with the product; I need help with the registration of the keys or whatever I need for the products I have purchased to be validated. I keep being sent to the support site, but where is the information about my APY keys? It is driving me nuts!
Thanks for being patient with this IT idiot;
Best regards,
Rhodian
Hello,
I received an email saying
WordPress caught an error with your theme, Enfold.
Front and back end are working correctly
I had updated everything a few hours before receiving the email, and cleared all caches
WordPress 6.0
Enfold: 5.0.1
PHP 8.1
Can you help please?
Thank you
MauroTopic: Google Search errors
I am getting an error warning from Google that may be related to the Enfold theme. Can you check on that (see message below:)
Breadcrumbs structured data issues detected on quaker.ca
To the owner of quaker.ca:
Search Console has identified that your site is affected by 2 Breadcrumbs structured data issue(s):
Top Errors
Errors can prevent your page or feature from appearing in Search results. The following errors were found on your site:
Either “name” or “item.name” should be specified (in “itemListElement”)
Missing field “position” (in “itemListElement”)
We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.Topic: video showing black screen
dear enfold support team
I could not find a solution after searching the web and this support forum hours by hours. Please see my customers website where we have many youtube video embeded with the enfold video function. It used to work many years but stopped working, I don´t know when.
PLEASE can you help.
The first video you see I´ve embeded today with the iframe from youtube. This seems to work. But the enfold embeding isn´t working anymore.I´ve tried disabling all plugins – no luck
I´ve updated WordPress, Enfold and the php version to 8 – no luckAny ideas? I would really appriciate your help.
I have inserted a script in the function.php at the enfold child (see below 1:)
Include JavaScript in the head (see below 2:)
After that, a snippet must be included in the head of the page. The conditional tag of WordPress ensures that the code is only loaded within the search.now I do not know where I should embed it
can you help methanks in advance
kind regards
FranzDear Support,
Good day.
I have downloaded Enfold theme by online search, earlier. (1) I would like to go for the licensed one. Is it possible, (2) how I can put the license code to an installed theme by purchasing from you directly.(3) Once the license activation done, am I able to upgrade to the new version?
(4) Otherwise, If I purchase new version, how can I migrate the website that developed on the old version to new version?Kindly advice.
Regards & Thank you.
Anish






