Viewing 30 results - 3,121 through 3,150 (of 11,217 total)
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  • #1139454

    Hi,

    Thank you for sharing the details.

    Again the login credentials are not working.

    Please try adding the below code to Quick CSS

    #top .iconbox_content {
        float: right;
    } 

    You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    #1139404

    In reply to: Logo disappeared

    Hi,

    Thank you for sharing the details.

    I checked your site and the logo appears fine on all 3 major browsers, Chrome, IE and FF. Please see the attached screenshot below.

    As @Rikard mentioned earlier the issue is not a theme related issue. I have checked the browser console for any errors but it looks clean. If there was a js conflict an error will be displayed but this is simply a caching issue. Once you properly clear the cache you will be able to view the logo.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Vinay

    Hello,
    Sorry, may be polar bear dead,bu it doesn’t work…
    I made a GA goal:
    Request
    Send
    CF_Enfold
    1

    And my tracking code is:
    add_filter(‘avf_contact_form_submit_button_attr’,’avia_add_submit_attributes_to_cf’, 10, 3);
    function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
    $gaq = “_gaq.push([‘_trackPageview’, ‘UA-98919545-5’]);\””;
    $att = “onclick=\”ga(‘send’, ‘event’, ‘Request’, ‘Send’, ‘CF_Enfold’); return true;\” value=\”Order\””;
    return $att;
    }

    But it doesnt track any activity… and i tryed that code:
    add_filter(‘avf_contact_form_submit_button_attr’,’avia_add_submit_attributes_to_cf’, 10, 3);
    function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
    $gaq = “_gaq.push([‘_trackPageview’, ‘UA-98919545-5’]);”;
    $att = “onclick=\”ga(‘send’, ‘event’, ‘Request’, ‘Send’, ‘CF_Enfold’,1);\””;
    return $att;
    }

    Also the same – no results…

    #1139073
    hyperbrand
    Participant

    Hello,

    I have the problem that I want to change settings in the pagebuilder but every time I hit the update button I get the message ‘Aktualisierung fehlgeschlagen’ (‘Update failed’). Changes (like responsive font size) are stored in the avia builder but are not applied in the code. I cannot work on my clients site which is unbearable. What could cause this behavior?

    Theme is 4.6.2 with child theme on PHP 7.2

    Best
    Thorsten

    #1138783
    w_archer
    Participant

    Hello,
    I need a chatbox style contact form on my Enfold website. It needs to be a small button in the bottom corner that expands when clicked on. It also must have a minimise button. like this website: https://www.moveitpro.com/

    I can’t find a plugin that does this with a minimise button!!!!!! I figured that i might be able to hand code it so I tried adding my own div to the footer.php file but it doesn’t respond to any CSS that i add to the Enfold custom css box.

    I have added the below code to the bottom of my footer.php file (in my child theme). It shows up normally, except i cant add any css. Everything i try doesn’t work.

    in footer.php – <div class=”popup-quick-quote”>XXXX</div>

    in custom CSS – div.popup-quick-quote { width: 100px; height: 100px; background-color: black; }

    Help please

    #1138593

    @ Hello Mike

    I want the search icon to disappear on https://bjornafjordenopplevelser.no/hjem .
    I have tried to enter these CCS codes, but it does not work.

    .searchform { display: none; !important; }

    .searchsubmit { display: none; !important; }

    #button avia-font-entypo-fontello { display: none; !important; }

    #menu-item-search { display: none; !important; }

    #avia-search-tooltip avia-tt { display: none; !important; }

    There is no place in Enfold General styling / header to tick off the search icon. Can you please help me?


    @Siljerang

    • This reply was modified 6 years, 6 months ago by SHR Design.
    lmackinnon
    Participant

    Hi,

    Background

    I have a website with a blog.

    I create posts on the blog.

    The posts go on the blog feed.

    As per the instructions on https://wordpress.org/support/article/excerpt/ I followed the instructions to set up the excerpt display:

    1 Go to Settings > Reading.
    2 Scroll to For each article in a feed, show.
    3 Select Summary.

    I did that.

    And I entered the excerpts correctly into the excerpts box.

    I feel I know the excerpts functionality works, because it works correctly for posts created with the advanced editor.

    The problem

    For posts created with the default editor, I

    1. Still put text in the excerpt box, which does display
    2. Did NOT change the excerpt settings in Reading

    So I expected it to work.

    But these posts show up in the blog feed as the full posts – NOT as the excerpt with a “read More” button.

    The issue

    Now, I know that the default editor is not the Enfold editor.

    But since everything is set up properly – as far as I can see – for default editor posts, and it’s still running the Enfold Theme, I need to find out if the Enfold theme is breaking the normal WordPress functionality or whether this is some error on my part with settings – even though I think I have all the settings right.

    Thanks!

    • This topic was modified 6 years, 6 months ago by lmackinnon. Reason: bolding a headline
    #1138382
    Mulholr1
    Participant

    Hi,

    I am trying to upload a Google Font (Suez One) into my Enfold them. I have tried to follow the instructions given here: https://kriesi.at/documentation/enfold/typography/ however my Import / Export tab on my Enfold (Child) theme is not the same as that shown.

    Instead of the section Custom Font Manager under Import / Export, my theme is showing IconFont Manager. Also, where the instructions button says Upload / Select Font Zip File, my theme says Upload / Select Fontello Font Zip.

    A screenshot of the Import / Export tab can be seen here: https://1drv.ms/u/s!AnfCo4UK3bBVieMJ4zf7NpTDuA7fFA?e=sxDTgE

    For info, I have also activated the Enfold Parent theme and it is the same.

    Please can you advise or assist? I have included login details in Private Content in case it is required.

    Regards

    Ray

    #1138285
    risxxinc
    Participant

    Hi,

    As follow up to the closed thread https://kriesi.at/support/topic/update-error-4-6-4-6-1/, I once again could not update the theme:

    4 out of 5 enfold based websites have been successfully upgraded from 4.6.1 to 4.6.2.

    Only one (new) website is not updating from 4.6.1 to 4.6.2. For this website, the Envato private token is still showing 4.6.1 as the most recent version – even when hitting the “check manually” button.

    After hitting the button “install now” (via upload theme), the upload immediately stops at 0%, and I get the following error:
    Nothing Found – Sorry, the post you are looking for is not available. Maybe you want to perform a search?

    Regards,
    Christine

    #1138247

    Victoria,

    I tried removing the suggested code and the following happened the menu names disappeared in desktop mode leaving no drop-down menus and also no mobile menu option.

    Since the update, I still have the following issues if you can help it would be greatly appreciated! I have included the login info as well my current css info in private.

    [Home Page Header]

    1. The mobile menu button is not showing up
    2. Social media icons are white when in desktop view which is fine. However, they do not change to the default black font when put into mobile view until I start scrolling down. Basically I need for the social media icons colors to change when in mobile view
    3. If I remember correctly I thought the social media icons use to move into the center when in mobile view i may be wrong.

    Question?

    In the css code I provided was the sections for Enfold Theme Support completed by your team as I did not know where they came from or what they did?

    What changed in the most recent Enfold update that changed the format of the videos? They are now more responsive as if all videos are setup to be left-aligned instead of centered is this true?

    • This reply was modified 6 years, 6 months ago by tdproperty.
    #1138148
    dbvdb
    Participant

    On the home page of johngalligan.com my CSS classes are now being ignored after updating Enfold to 4.6.2 (5.2.3 wp)

    Three buttons in the yellow header
    “Order on Amazon” “Order on Indie Bound” “About the Book”

    Two Buttons below have share a custom class
    “more book reviews” and “interviews and media mentions”

    “more books” area = Partner/logo element has a custom class that keep the images the same height.

    CSS file merging and compression is and has been disabled

    These actions did not help:

    • There is no cache plugin, I used the “Delete old CSS and JS files”
    • Changed the three new LayoutBuilder settings
    • Custom css classes input field, id attribute input fields, and heading styling to “show and allow to edit”

    Please advise. thanks.

    #1137756

    Hi,

    Thank you for the clarification.

    We are able to reproduce the issue with the buttons inside the modal popup window. We’ll forward it to the dev team.

    1.) The [av_privacy_allow_cookies] when enabled will ensure that the cookie consent bar is hidden once the user opted in, but it will not allow non-essential cookies such as cookies that can/disable videos and maps. For that, the [av_privacy_accept_essential_cookies] should be enabled.

    2.) The [av_privacy_accept_essential_cookies] when enabled will add the “aviaPrivacyEssentialCookiesEnabled” and allow non-essential cookies (maps, videos, recaptcha), but it will not affect the essential cookies “aviaCookieConsent” and “aviaPrivacyRefuseCookiesHideBar” once the user opted in.

    You can test this by adding the [av_privacy_allow_cookies], [av_privacy_accept_essential_cookies] and [av_privacy_video_embeds] in a test page. Below the privacy shortcodes, add a video element with a youtube URL.

    3.) Just think of “green” as enabled and “gray” as disabled, so when the [av_privacy_allow_cookies] is gray, the cookie consent bar will always popup on reload because the “aviaPrivacyRefuseCookiesHideBar” is not present. If the [av_privacy_video_embeds] is gray or disabled, videos will automatically open in another tab or to an external link. If green, the video is allowed to play directly on the site.

    4.) On 4.6.1, the [av_privacy_allow_cookies] and [av_privacy_accept_essential_cookies] cookies are enabled by default because a lot of site owners are not aware of it. This assumes that the user or visitor opted in or allow the use of cookies when they continue to browse the site, accept the cookies or by simply ignoring the consent bar.

    There is a very big danger here for all of us. The GDPR clearly states, that the user has to be informed in clear and concise natural language what his privacy options are.

    That’s why you have to enable the cookie consent message bar and add the details of the site policy in the privacy policy page. It is up to the users by then if they want to ignore the consent bar or accept the cookies.

    As stated on the documentation:

    It is up to you as owner of a website to ensure that your website is compliant to the rules of the country your visitors come from. You need to check this with a reliable lawyer.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#implementation-of-data-security-in-enfold

    Best regards,
    Ismael

    #1137608

    Hi Konstantin,

    There are 2 ways, first one using a plugin and the other one is using a wordpress filter.

    1. Install and Activate Simple Image Sizes, then go to Settings > Media.
    Then change portfolio size’s cropping from Yes to No, save, then regenerate the images (click on Regenerate Thumbnails button at the bottom).

    2. Add this code in functions.php:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
      $size['portfolio'] = array('width'=>495, 'height'=>400, 'crop'=>false);
      return $size;
    }

    then you’ll need to re-upload the image.

    Best regards,
    Nikko

    #1137376

    Hi,
    Sorry for the late reply, for your first post about the /people/ page I see you are getting an error from the popup-maker plugin:

    Failed to load plugin url: https://your-site.wpengine.com/wp-content/plugins/popup-maker/assets/js/mce-buttons.min.js?version=1.8.11

    Please see the screenshot in Private Content area.
    Please try disabling this plugin.
    I also see that your submenu is created in a custom plugin with the portfolio, I believe the conflict is that the Enfold sticky script and your custom sticky-kit script are conflicting.
    Unfortunately, this is quite a lot of customization to debug and is outside of our scope of support.
    For your second question, most mobile devices block background videos from automatically, mostly IOS, but I only have an Android and your background video is playing automatically for me.

    Best regards,
    Mike

    #1137339

    Hey zylphe,

    Thank you for using Enfold.

    Have you tried adding a custom button linked to another page in your modal popup window? You can then use javascript to add the onclick attribute on page load. You can actually add it directly in the modal popup template, but you’ll have to redo it every update.

    // https://api.jquery.com/attr/
    // https://learn.jquery.com/using-jquery-core/document-ready/

    Best regards,
    Ismael

    #1137243

    Hi Victoria

    RE: The other changes can be done with the css.

    This appears to be the common response. But I am having a heck of a time APPLYING the CSS. I mentioned this in another ticket re. Buttons.

    I took the CSS, I applied it to the custom CSS provided under Appearances> Custom CSS or equivalent panel from Enfold, and tried to apply the class or ID and…. nothing. Clearly I am doing something wrong but what it appears I need for ALL ticket response is how to apply CSS by ENFOLDS method whatever that may be.

    Example screenshots from the button ticket:

    2019-09-11_1125

    2019-09-11_1129

    #1137184

    Hey kurson,

    Please have a look at our docs here

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1137036
    Manny Rodrigues
    Participant

    2019 September 10th – Version 4.6.2

    – added: theme support “avia_privacy_show_cookie_info” – adds a tab to default modal popup window that show currently active and by js script accessable cookies (useful for developers to check)
    – added: theme color for reCaptchaV2 checkbox is light in backend
    – added: theme support “avia_recaptcha_show_legal_information” – shows Google reCaptcha Legal Information theme option select box to change Enfolds default behaviour (= show filterable standard text below submit button, hide badge on all pages
    – added: admin notice for GDPR update

    – fixed: Cookie consent “Link to page” not working after 4.6 update
    – fixed: E-Mail validation contact form on mobiles

    – removed: theme option “Select Theme Style For Verification In Backend” – reCaptcha V2
    – removed: deprecated framework code

    – improved: GDPR/DSGVO implementation to support implementation prior 4.6:
    – all cookies and services accepted by default, visitor can opt out
    – Visitor must opt in if option requires this

    – improved: Documentation https://kriesi.at/documentation/enfold/privacy-cookies/
    – updated: layerslider to the latest version

    2019 September 5th – Version 4.6.1

    – added: heading tags selection to sliders:
    – fullscreen slider
    – fullwidth easy slider
    – added: backwards comp. support for theme support:
    – avia_template_builder_custom_css
    – avia_template_builder_custom_tab_toogle_id
    – added filter: avf_alb_tinymce_ignore_indent_fix – allows to supress fix for individual pages
    – added filter: avf_avia_backend_truncate_string – modify string before it is truncated e.g. for excerpt

    – fixed: DSGVO/GDPR problem with new cookies: fallback solution if not in custom modal popup
    – fixed: checkboxes of privacy policy messages not working
    – fixed: a compatibility issue with Multilang Plugins and Enfold Version 4.6
    – fixed: ALB tinyMCE tab indent/dedent not working for lists in visual mode

    – improved: moved audio player after videos in ALB menu

    – updated: German language file DE_formal
    – updated: Italien language file

    #1136857

    Hey Jo,
    Perhaps this was due to the new cookie requirements of GDPR, where all cookies are disabled until the user allows, please see our documentation but v4.6.2 has been released with some adjustments so please give it a try.
    Many webhost offer a quick staging site option where with a single button click your site is cloned for testing, perhaps this would be a good way to test your Polylang plugin.

    Best regards,
    Mike

    #1136842
    Briana
    Participant

    Hello,

    I’ve had a recurring issue across multiple versions of Enfold on a particular site and now on the latest version as well.

    It is difficult to replicate every time, but basically, after creating a new button element in the Avia Layout builder and editing it a couple of times, it no longer displays any settings/options for the button when you edit the section and is completely blank. At this point, the button seems unretrievable and a new button needs to be created.

    This is incredibly frustrating after styling the button and adding links etc.

    Any assistance would be greatly appreciated.

    #1136789

    Hi,

    @grafiko_at_62

    Did the v4.6.1 solve your “read more” button in the cookie bar?
    The team also updated the privacy cookie documentation

    Best regards,
    Mike

    #1136591
    indurango
    Participant

    Hello,

    I have a homepage with fullscreen image slider and I also want background music playing while the slide show is going on.
    I want to use Audio Player element for this but I have some questions :

    1- I want audio player element to start playing when the page loads with Full Screen Slider working. but I know that I can not place it inside fullscreen slider. So is it possible to modify the css to place the audio player on the bottom (or top) edge of the browser viewport with fullscreen slider on the background so it can start playing when the page loads ?

    2- Currently I just place Audio Player below Full Screen Slider in ALB but then when the page loads the player does not start since its stays below the full screen slider.

    3- How can I only leave one single play/mute icons only (Or use ON/ OFF icon instead to stop/play the music ? I do not want anything else than the ON/OFF button. Please see example example
    I know they are using video here but is it possible to achieve a look like that with Enfold Audio Player Element.

    4- Is there an easier way to achieve this if Audio Player is not the correct solution…

    Thank you,
    Enis

    #1136589

    Hello,

    After the update 4.6.1, all the websites I built for clients are a mess now. Privacy statements in Forms, Backgroundcolor of Cookie message bar, Accept and More Info buttons and language problems. I hope you will create a fix within a couple of days because this cannot happen. It will take days for me to fix it on all websites. In my opinion you’ll have to test better before launching an update of Enfold.

    I am really, really disappointed

    Marcel

    #1136565

    The issue seems to have cleared itself. I think the problem must be with Google’s servers.

    Now, there is an “I’m not a robot” captcha that comes up when you click verify in Enfold settings that wasn’t there before.

    The reCAPTCHA thing is now increasingly ‘in your face’. I don’t know what Google are doing but it’s a lot more user hostile than it was before, where you just got the “authorising’ message briefly in the send button.

    I’m getting a lot of spam but think I might just stick with the 1+5 captcha thing instead. I would rather have spam than miss out on messages due to Google annoying people trying to fill out a form.

    My guess is that this issue is entirely down to Google.

    Hi,

    Thanks – this is caused because of missing cookies which are new since 4.6. You probably already accepted cookies in 4.5.7. This is a bug.

    I added a fix for this in the next update.

    A quick workaround would be to add a button with action “Do not accept and hide message bar” to the message bar, click this button, then open the modal window, check your settings and accept.

    To fix it in core:

    In file enfold\includes\helper-privacy.php around line 1366:

    
    $cookie_contents = md5( $cookie_contents );
    

    replace with:

    
    $cookie_contents = md5( $cookie_contents ) . '||v1.0';
    

    Around line 228:

    
    			$option = $this->get_cookie_consent_message_bar_option();
    			if( in_array( $option, array( 'message_bar', 'disabled' ) ) )
    			{
    				return;
    			}
    
    

    Below this insert:

    
    			$cookie_accepted = isset( $_COOKIE['aviaCookieConsent'] );
    			$cookie_allow_hide_bar = isset( $_COOKIE['aviaPrivacyRefuseCookiesHideBar'] );
    			$cookie_essential_enabled = isset( $_COOKIE['aviaPrivacyEssentialCookiesEnabled'] );
    			
    			/**
    			 * Check if we updated 
    			 *		'||v1.0' from <= 4.5.7 to 4.6.2
    			 */
    			if( $cookie_accepted && ! ( $cookie_allow_hide_bar && $cookie_essential_enabled ) )
    			{
    				/**
    				 * If user already accepted cookie we add our essential cookies so user can continue to use site without need to opt in for these explicit
    				 */
    				$cookie_accepted_value = $_COOKIE['aviaCookieConsent'];
    				
    				$sep = strrpos( $cookie_accepted_value, '||v' );
    				
    				if( false === $sep )
    				{
    					setcookie( 'aviaPrivacyRefuseCookiesHideBar', true, time() + YEAR_IN_SECONDS, '/' );
    					setcookie( 'aviaPrivacyEssentialCookiesEnabled', true, time() + YEAR_IN_SECONDS, '/' );
    				}
    			}
    

    I hope Kriesi will release 4.6.2 soon.

    Do not forget to make a backup of the original file for a fallback, clear server and browser cache.

    Best regards,
    Günter

    #1136494

    Hi Ismael,

    thanks for taking the time to answer. You misunderstood me, I was talking about the button “Link to another page” in the modal popup. Linking to another page is not working!

    Also thanks for updating the documentation. Please believe me, I am not trying to be a pain in the ass, but some question are still unanswered resp. not yet clear. Could you shed some light on these?

    • 1. [av_privacy_allow_cookies] refuses ALL cookies or only non-essential ones?
    • 2. [av_privacy_accept_essential_cookies] refuses essential cookies additionally to the above? Why does the description say “and all other cookies”?
    • 3. The toggle logic is not clearly described in the documentation: When the toggle is set to “on”, what is happening, allow or forbid? Btw, the new wording “allow to refuse” only makes it worse ;-)
    • 4. Both toggles are set to “on” on the first visit. Clicking on “Accept” or clicking on “Decline” does not change that. So the logic behind it all is still not clear.

    I have updated the test page under http://enfold.muster.website/ Have a look at it and try to switch the toggle of either one shortcode and then click on “Accept” or “Deny” and see if the behaviour is as intended. For me the logic is botched, even considering that I still am misinterpreting some of your explanations the wrong way. Which would be a GDPR issue of its own:

    There is a very big danger here for all of us. The GDPR clearly states, that the user has to be informed in clear and concise natural language what his privacy options are. The current solution MIGHT be viable from a technical point of view (not sure yet, that it really is), but it is not clear at all and this opens up all kinds of problems, from unintended misconfigurations to written warnings (Abmahnungen) and other legal risks and issues.

    Please continue to work with us, so that we can find an easily working solution as well as an unambiguous documentation.

    Best regards
    Michael

    mundini
    Participant

    Hi there, I love the Enfold theme and used it for this project: http://www.peter-meier-gitarre.de. When you go to the playlist https://www.peter-meier-gitarre.de/cds/ for some reason I have a black linke showing on all playlists and no “play” button.

    I searched the forum but couldn’t find an answer. Do you have a tipp for me? Thanks a lot.

    #1136383

    Hi,

    Thank you for the inquiry. And sorry for the delay.

    Users have to accept cookies before they can load the video directly in the site. For that, you have to give them access to the [av_privacy_allow_cookies] privacy button. Add it in your privacy page or the modal popup window. To learn more about the new privacy options, please visit the documentation.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#implementation-of-data-security-in-enfold

    On version 4.6.1, the [av_privacy_allow_cookies] will be enabled by default if it’s not available.

    Best regards,
    Ismael

    #1136361

    Hi,

    Thank you for the inquiry.

    We have updated the documentation regarding the privacy options. You can review it here.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#implementation-of-data-security-in-enfold

    Please make sure that the site is running on version 4.6.1. And we also tried to answer your inquiry here:

    // https://kriesi.at/support/topic/update-4-6-makes-cookie-consent-reload-every-time/page/3/#post-1136090

    It doesn’t, as you can test here: http://enfold.muster.website/ (Open modal and klick on “Ich will hier weg!”)

    The modal popup window button as the name suggests, opens a modal window containing info about the privacy option including the privacy shortcodes. It will not link to another page. If you want to create a link to your privacy page, create a new button in the privacy & cookies options panel and set the “Button Action” to the 4th option (Link to another page).

    Best regards,
    Ismael

    #1136184
    Proud
    Participant

    I have an Enfold Child Theme setup and in the Enfold Child Theme Options/ Theme Update it indicates an update is available. I have my Envato Private Token Activated so if I click update now will this update the Enfold Theme and not the Enfold Child Theme?

    Sorry if this is a silly question as the whole point of using a Child Theme suggests it will be the Enfold Theme that updates. I just want to make sure before I hit the button.

    Thanks
    Andrew

Viewing 30 results - 3,121 through 3,150 (of 11,217 total)