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Hey!
Please do so and let us know if there is anything else we can do to help.
Best regards,
YigitHey Cliff!
Replied you here – https://kriesi.at/support/topic/registration-as-enfold-theme-purchaser/. Let us continue there.
Cheers!
YigitHi Cliff!
Thank you for contacting us!
You can register to our support forum here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/
For clarification, ThemeForest is a branch of Envato. ThereForest is the marketplace where sell our premium WordPress themes :)
Regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues and enjoy the rest of your day!
Best regards,
YigitHi!
You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
YigitHi!
If you have Enfold related questions, you can go to Enfold sub forum – https://kriesi.at/support/forum/enfold/ and start a new thread there.
You would need a regular license for each of your clients.Let us know if you have any other questions!
Regards,
YigitDecember 21, 2016 at 2:50 pm in reply to: Please help met… I do not get any reply from support #727045Hi,
First of all, sorry for the late reply. We are currently very busy after WP and Enfold updates.
Second of all, if your case is urgent, you can add “urgent” to your thread title and we will try to look into it as soon as we can but please stop spamming other threads. That does not help at all.1- Can you please elaborate on the changes you would like to make? I am not sure if i understood you clearly. You can post screenshots here if that will be easier. Please simply upload your screenshots on imgur.com or Dropbox public folder and post the links here.
2- I replied you here – https://kriesi.at/support/topic/how-do-i-place-a-widget-area-above-the-header-area/Best regards,
YigitDecember 21, 2016 at 2:41 pm in reply to: How do I place a widget area ABOVE the header area #727036Hey pipinvest01!
Please firstly update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ then install a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/ then copy Enfold/includes/helper-main-menu.php file to your child theme and modify the file as needed. We currently do not have a hook above header.
Regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Happy holidays!
Regards,
YigitHi,
Can you please change the code to following one
add_filter('avf_form_subject','avia_change_mail_subject', 10, 4); function avia_change_mail_subject($subject, $new_post, $form_params, $formID) { if(is_page(133) && $formID == 1) { $subject = 'xxxxxxxx - ' . urldecode($new_post['4_1']); } elseif(is_page(133) && $formID == 2) { $subject = 'xxxxxxxx - ' . urldecode($new_post['4_3']); } return $subject; }10 is priority and 4 is accepted args
Best regards,
YigitHi,
Thank you for sharing your solution George. I have edited the post on our documentation and added the workaround – http://kriesi.at/documentation/enfold/use-searchwp-instead-of-the-standard-search/
Let us know if you have any other questions or issues and enjoy the rest of your day :)Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 480px) { .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"]>ul>li { background-attachment: scroll !important; }}Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Fixed background images have compatibility issues on mobile devices hence they are disabled.
Best regards,
YigitHi!
Can you please post screenshots and show the issue you are seeing? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.
I checked your website on various screen sizes however could not see any issue with responsive layoutBest regards,
YigitMerhabalar,
Gecici FTP ve WP admin logini olusturup gizli mesaj alanindan gonderebilir misiniz?
Bu arada, butun aktif eklentileri deaktif etmeyi denediniz mi?Cheers!
Yigit-
This reply was modified 9 years, 4 months ago by
Yigit.
Hey!
I changed the hook from “wp_print_scripts” to “wp_enqueue_scripts” and “wp_dequeue_script” to “wp_deregister_script” :)
Best regards,
YigitHi!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Regards,
YigitHi Robbert!
Thank you for contacting us!
You can check the prices of our premium WordPress themes here. If you would like to make a bulk purchase, please contact Envato support. I am not 100% sure but they might be able to provide you some sort of discount :)
Many of our users are purchasing regular license for their clients, develop the sites using our themes and hand it over to them. If that is what you are going to do, please give purchase code to your clients as well so they can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever they have a question or an issue. Also, please insert username and API key in theme options – http://kriesi.at/documentation/enfold/updating-your-theme-files/ so they receive auto updates :)
Let us know if you have any other questions!
Best regards,
YigitHey!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
div.gallery { margin-bottom: 30px!important; }Best regards,
YigitHey!
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Happy holidays!
Regards,
YigitDecember 21, 2016 at 12:56 am in reply to: How to Add a Sidebar to Pages/Posts without Sidebar Option #726852Hi,
I added following code to Functions.php file in Appearance > Editor
add_filter('avf_builder_boxes', 'add_builder_to_posttype'); function add_builder_to_posttype($metabox) { foreach($metabox as &$meta) { if($meta['id'] == 'avia_builder' || $meta['id'] == 'layout') { $meta['page'][] = 'ds-idx-listings-page'; } } return $metabox; }Now you can use ALB on your listings page and control the sidebar :)
Best regards,
YigitDecember 21, 2016 at 12:42 am in reply to: Using HTML5 Player and Easy Digital Downloads with Enfold theme #726849Hey!
Have you considered downloadable product option on WooCommerce – https://docs.woocommerce.com/document/digitaldownloadable-product-handling/?
Best regards,
YigitHi,
Glad it worked for you! :)
We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitHi!
That should not be needed but if the same issue happens on other installations as well, then yes.
Regards,
YigitDecember 21, 2016 at 12:25 am in reply to: Masonry gallery shortcode doesn't work on further blog pages #726842Hi,
As Nikko mentioned, we have already reported the issue to our devs. They are currently working on the major update and investigating bug reports. We will include the fix in upcoming updates :)
Let us know if you have any other questions or issues and enjoy your holidays!
Best regards,
YigitDecember 21, 2016 at 12:12 am in reply to: A CGI application hosted on the remote web server is potentially prone to SQL in #726839Hey Jamesdonley,
Thank you for contacting us!
We have informed our devs.
Which version of the theme are you using? If it is not the latest 3.8.4, please update the theme – kriesi.at/documentation/enfold/updating-your-theme-files/Best regards,
YigitHi Jose!
Thank you for contacting us!
Please go to Enfold theme options > Demo Import to import Gym demo with a single click – http://i.imgur.com/0n380DF.png :)
Best regards,
YigitHey!
@smallbizva Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh. They load fine on my end – http://i.imgur.com/AYooULC.pngRegards,
YigitP.S.: I edited your post and removed private content as this is not a thread you created, content in private field is visible to creator of this thread as well.
Hey!
Please try re-updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
It seems like files are not updated correctly.Cheers!
YigitDecember 20, 2016 at 11:57 pm in reply to: woocommerce transparent header and other CSS woes #726831Hey Itai,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.single-product .av_header_transparency + #main > .container_wrap_first { padding-top: 140px; } .wc-proceed-to-checkout a { color: black!important; } #top .main_color a.remove { background: black; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
If that does not help, please post a link to your website.
Best regards,
Yigit -
This reply was modified 9 years, 4 months ago by
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