Viewing 10 posts - 1 through 10 (of 10 total)
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  • #726796

    Hi
    I’ve update the theme and WordPress to the most recent versions. When I go into the Enfold Theme options I get this…
    see screenshot. Any ideas?
    Thanks Anji

    #726797

    Hi AnjiG!

    Please try uploading your screenshot on imgur.com or Dropbox public folder and then post the link here :)

    Cheers!
    Yigit

    #726798

    Hi Yigit
    Here is the link

    #726801

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    Then, please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    #726811

    Hi Yigit
    Did everything you suggested and did a hard refresh but still the same. The theme options are useable but it’s just a bit strange.
    Anji

    #726813

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    #726829

    Hi Yigit
    Here is the info…

    #726833

    Hey!

    Please try re-updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/
    It seems like files are not updated correctly.

    Cheers!
    Yigit

    #726851

    Hi Yigit
    Yep! That did it.
    Thanks for your help.
    Have a good Christmas!

    #726853

    Hey!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Happy holidays!

    Regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)
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