Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • December 13, 2016 at 6:27 pm #723897
    george

    Hi there!

    It seems that I have messed up with the permalinks structure and I need your guidance and help.
    Whenever someone clicks on any tag under any blog post, it produces an Enfold custom page “Nothing Found, Sorry, no posts matched your criteria”

    Any suggestions of what is going wrong here?

    Kind Regards
    George

    December 14, 2016 at 9:31 am #724175
    Rikard

    Hey George,

    Did you try to reset your permalinks under Settings->Permalinks? If that doesn’t work then please post admin login details in private and we’ll have a closer look.

    Best regards,
    Rikard

    December 14, 2016 at 10:49 am #724199
    george

    Hi Rikard!

    yes, I have already tried to reset the permalinks but with no luck!

    Could you please have a look at it ?

    Kind Regards
    George

    December 15, 2016 at 6:15 am #724750
    Rikard

    Hi George,

    I’m not sure what’s going on there unfortunately, did you try clearing the cache from your caching plugin?

    Best regards,
    Rikard

    December 16, 2016 at 4:16 pm #725416
    george

    Hi Rikard,

    Yes, I have cleared the cache and also disabled the plugin bit still no luck.

    Any ideas/suggestions on where to look?

    Best
    George

    December 19, 2016 at 4:45 pm #726116
    george

    Hi there!

    We managed to isolate the issue to SearchWP plugin. Once the plugin is deactivated, all tag urls come up fine.

    Is there anything we should know/do from your end in order for the plugin to work properly with the Enfold Theme?

    Also, in the past, for the SearchWP plugin to work with Enfold Theme ajax search function, we incorporated the code you suggest here: http://kriesi.at/documentation/enfold/use-searchwp-instead-of-the-standard-search/

    Best
    George

    December 20, 2016 at 5:27 pm #726682
    Yigit

    Hi,

    Have you tried contacting plugin authors as they should have better insight on what could be causing the issue?
    Alternatively, you can try using this plugin – https://wordpress.org/plugins/relevanssi/. You can find implementation here – http://kriesi.at/documentation/enfold/use-relevanssi-in-search-instead-of-the-default-search/

    Best regards,
    Yigit

    December 20, 2016 at 6:55 pm #726725
    george

    Hi Yigit,

    I have already contacted them and I am awaiting for their response.

    Best
    George

    December 20, 2016 at 8:03 pm #726743
    Yigit

    Hi,

    Great. We will keep this thread open and wait to hear from. Thread will be on hold, you can simply re-open it by replying :)

    Best regards,
    Yigit

    December 21, 2016 at 1:27 pm #727002
    george

    Hi Yigit,

    Here is the reply from their support:
    ___________________________________
    SearchWP does not do anything unless a native search was triggered. I have however had one other ticket for a customer using Enfold who was having a similar issue to this. I came up with a quick fix that should work:
    https://gist.github.com/jchristopher/dce3fa056a06949d059a
    __________________________________

    Their solution works fine. So please keep this thread in mind in case someone else has the same issue.

    Best
    George

    December 21, 2016 at 2:28 pm #727024
    Yigit

    Hi,

    Thank you for sharing your solution George. I have edited the post on our documentation and added the workaround – http://kriesi.at/documentation/enfold/use-searchwp-instead-of-the-standard-search/
    Let us know if you have any other questions or issues and enjoy the rest of your day :)

    Best regards,
    Yigit

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Tag url gives 404 error’ is closed to new replies.