Page 65 – Support | Kriesi.at – Premium WordPress Themes

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September 23, 2022 at 4:20 pm in reply to: Theme issue in PHP 8.0 #1366148
Yigit
Keymaster
Hi,

I commented out following line /includes/loop-index.php file on your child theme and that helped
```
echo implode(', ', get_field('page_layout'));
```
Your staging site still has memory limit error and a warning related to one of your plugins but I assume you are having that issue when you update the theme on your live site? :)

Best regards,
Yigit
September 23, 2022 at 4:10 pm in reply to: Mystery Box Has Returned! #1366147

Yigit
Keymaster

Hi,

You can use (Email address hidden if logged out) but please post logins credentials here privately so any available moderator can look into it :)

Regards,
Yigit

September 23, 2022 at 3:08 pm in reply to: Theme issue in PHP 8.0 #1366140

Yigit
Keymaster

Hey,

FTP logins did not work for me. Could you please check them once again? :)

Cheers!
Yigit

September 23, 2022 at 3:07 pm in reply to: Trying to find a Enfold template & want to know which builder I will be using #1366139

Yigit
Keymaster

Hi,

Yes, they have added those as using images or image backgrounds. For content, you can use SVG dividers on Color Section and Column elements.

I attached the image they used on header in private content field below. They basically uploaded it in Enfold theme options > General Styling > Logo Area > Background Image and positioned it on the right side.

If you have trouble re-creating certain sections, you can show them to us and we will gladly tell you how to re-create them :)

Best regards,
Yigit

September 23, 2022 at 3:01 pm in reply to: Make social icons in mobile burger menu visible #1366136

Yigit
Keymaster

Hi,

Glad Mike could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

September 23, 2022 at 3:00 pm in reply to: Theme issue in PHP 8.0 #1366135

Yigit
Keymaster

Hi,

Could you please post FTP logins for your staging site as well? :)

Regards,
Yigit

September 23, 2022 at 2:34 pm in reply to: symbol appearance not consistent on mobile vs. laptop #1366130

Yigit
Keymaster

Hi,

There might be dynamic cache on your server which might need clearing after some changes :)

Glad it is fine on your end as well! Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit

September 23, 2022 at 2:32 pm in reply to: Enfold Child Theme: Correct place for custom CSS #1366129

Yigit
Keymaster

Hi,
WPML Global Setting in Enfold theme options syncs the options however Quick CSS is excluded so style.css is definitely the right place :)

Let us know if you have any other questions and enjoy your weekend!

Best regards,
Yigit

September 23, 2022 at 1:38 pm in reply to: LayerSlider – issue on Android with Layer-width #1366118

Yigit
Keymaster

Hi Oliver,

Thanks for the information.

I have forwarded the logins to LayerSlider team and will update you here again once I hear back from them :)

Best regards,
Yigit

September 23, 2022 at 1:36 pm in reply to: Use Enfold with another CMS #1366117

Yigit
Keymaster

Hi Stefan,

Thanks for contacting us!

That is fine as long as your client is not planning to sell the repurposed theme.

For example, if a license holder wants to implement Enfold’s Advanced Layout Builder into another theme, that is okay but they cannot implement it into another theme and sell that theme as a product.

I hope that clarifies :)

Best regards,
Yigit

September 23, 2022 at 1:24 pm in reply to: LayerSlider – unable to edit project #1366115

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Regards,
Yigit

September 23, 2022 at 1:22 pm in reply to: Enfold Child Theme: Correct place for custom CSS #1366113

Yigit
Keymaster

Hi,

Glad it is working as expected!

If everything is back to normal, shall we close this one? :)

Best regards,
Yigit

September 23, 2022 at 1:18 pm in reply to: Enfold Color Section Background Image Resizing on Tablet #1366112

Yigit
Keymaster

Hi,

Thanks for your patience!

I unfortunately could not get my hands on an actual tablet, though, I came up with an idea that I initially could not come up with. Could you please create temporary admin logins and post them here privately? I will try to fix the issue on your website using https://www.browserstack.com/ since I could reproduce the issue there :)

Best regards,
Yigit

September 23, 2022 at 1:16 pm in reply to: Theme issue in PHP 8.0 #1366111

Yigit
Keymaster

Hi,

Sure, please let us know when you would like us to look into it :)

Best regards,
Yigit

September 23, 2022 at 1:10 pm in reply to: Subnavi Headlines size #1366109

Yigit
Keymaster

Hi,

We are glad that Rikard could help!

Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit

September 23, 2022 at 1:09 pm in reply to: symbol appearance not consistent on mobile vs. laptop #1366108

Yigit
Keymaster

Hi Tilman,

Thanks for contacting us!

I just checked your website on my iphone and symbols looked fine on my end. I attached a screenshot in private content field below.

Have you figured it out already? If not, could you please clear cache of your mobile browser and check if that makes a difference? :)

Regards,
Yigit

September 23, 2022 at 1:05 pm in reply to: New portfolio is not displayed in the portfolio grid. #1366106

Yigit
Keymaster

Hi Morcy,

Thanks for the update, we are glad that mystery is solved :)

Let us know if you have any other questions and enjoy your weekend!

Cheers!
Yigit

September 23, 2022 at 1:03 pm in reply to: PHP version wordpress version recommended #1366104

Yigit
Keymaster

Hi,

Thanks for contacting us!

Yes, you can update your WordPress version. Enfold 5.1.2 is compatible with PHP version up to 8.0.x. We would recommend you to update your PHP version as well :)

Best regards,
Yigit

September 23, 2022 at 1:02 pm in reply to: Trying to find a Enfold template & want to know which builder I will be using #1366103

Yigit
Keymaster

Hey Rachid,

Thanks for contacting us!

Your example site does not seem to be using any of our demos – https://kriesi.at/themes/enfold-overview/ but you can re-create that layout easily.

Enfold has its own drag and drop layout builder called Advanced Layout Builder so you do not need to purchase an additional layout builder.

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 23, 2022 at 12:59 pm in reply to: Mystery Box Has Returned! #1366102

Yigit
Keymaster

Hey,

Thanks for contacting us!

In your section called “fullvideo” there seems to be a broken image. Please remove the element and that should help.

If you have difficulties locating the element, please create temporary admin logins and post them here privately so we can remove it for you :)

Best regards,
Yigit

September 22, 2022 at 8:41 pm in reply to: LayerSlider – issue on Android with Layer-width #1366043

Yigit
Keymaster

Hi Oliver,

Could you please create temporary admin logins and post them here privately? Also, please see private content field :)

Best regards,
Yigit

September 21, 2022 at 7:51 pm in reply to: Headline Rotator Font Size Not Working #1365911

Yigit
Keymaster

Hey,

Please go to Appearance > Editor and edit enfold/config-templatebuilder/avia-shortcodes/headline_rotator/headline_rotator.php file and replace the content with https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_1_2/headline_rotator.php.

Please make sure to save theme options and clear cache after updating the file. The fix will be included in upcoming version :)

Best regards,
Yigit

September 21, 2022 at 6:55 pm in reply to: Logo tab webpage #1365897

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 21, 2022 at 6:07 pm in reply to: nav item background color does not cover entry #1365891

Yigit
Keymaster

Hi,

You are welcome, Tilman! Happy to help as always :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

September 21, 2022 at 6:02 pm in reply to: nav item background color does not cover entry #1365888
Yigit
Keymaster
Hey Tilman,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.av-main-nav ul {
  width: 320px;
}
```
Best regards,
Yigit
September 21, 2022 at 5:05 pm in reply to: Enfold new Version #1365883

Yigit
Keymaster

Hey,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

September 21, 2022 at 4:49 pm in reply to: Enfold new Version #1365880

Yigit
Keymaster

Hi Shawn,

Thanks for contacting us!

You can simply login on your ThemeForest account that you used when purchasing the theme and go to Downloads page to download the latest version of the theme and update it – https://kriesi.at/documentation/enfold/theme-update/

If you do not have access to the ThemeForest account, only then you would need to purchase a new license.

Enfold 3.2 is a very old version and is not compatible with the latest WordPress and PHP versions so updating the theme should fix the issue.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Regards,
Yigit

September 21, 2022 at 4:29 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365873

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

September 21, 2022 at 4:16 pm in reply to: Masonry Gallery – Different amounts of images in each column #1365869

Yigit
Keymaster

Hi,

You are welcome, Camilla! We are happy that Mike could help :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

September 21, 2022 at 4:15 pm in reply to: New Child Theme #1365867

Yigit
Keymaster

Hi,

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit
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Posts

Viewing 30 posts - 1,921 through 1,950 (of 82,603 total)

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