Page 65 – Support | Kriesi.at – Premium WordPress Themes

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September 23, 2022 at 1:09 pm in reply to: symbol appearance not consistent on mobile vs. laptop #1366108

Yigit
Keymaster

Hi Tilman,

Thanks for contacting us!

I just checked your website on my iphone and symbols looked fine on my end. I attached a screenshot in private content field below.

Have you figured it out already? If not, could you please clear cache of your mobile browser and check if that makes a difference? :)

Regards,
Yigit

September 23, 2022 at 1:05 pm in reply to: New portfolio is not displayed in the portfolio grid. #1366106

Yigit
Keymaster

Hi Morcy,

Thanks for the update, we are glad that mystery is solved :)

Let us know if you have any other questions and enjoy your weekend!

Cheers!
Yigit

September 23, 2022 at 1:03 pm in reply to: PHP version wordpress version recommended #1366104

Yigit
Keymaster

Hi,

Thanks for contacting us!

Yes, you can update your WordPress version. Enfold 5.1.2 is compatible with PHP version up to 8.0.x. We would recommend you to update your PHP version as well :)

Best regards,
Yigit

September 23, 2022 at 1:02 pm in reply to: Trying to find a Enfold template & want to know which builder I will be using #1366103

Yigit
Keymaster

Hey Rachid,

Thanks for contacting us!

Your example site does not seem to be using any of our demos – https://kriesi.at/themes/enfold-overview/ but you can re-create that layout easily.

Enfold has its own drag and drop layout builder called Advanced Layout Builder so you do not need to purchase an additional layout builder.

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 23, 2022 at 12:59 pm in reply to: Mystery Box Has Returned! #1366102

Yigit
Keymaster

Hey,

Thanks for contacting us!

In your section called “fullvideo” there seems to be a broken image. Please remove the element and that should help.

If you have difficulties locating the element, please create temporary admin logins and post them here privately so we can remove it for you :)

Best regards,
Yigit

September 22, 2022 at 8:41 pm in reply to: LayerSlider – issue on Android with Layer-width #1366043

Yigit
Keymaster

Hi Oliver,

Could you please create temporary admin logins and post them here privately? Also, please see private content field :)

Best regards,
Yigit

September 21, 2022 at 7:51 pm in reply to: Headline Rotator Font Size Not Working #1365911

Yigit
Keymaster

Hey,

Please go to Appearance > Editor and edit enfold/config-templatebuilder/avia-shortcodes/headline_rotator/headline_rotator.php file and replace the content with https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_1_2/headline_rotator.php.

Please make sure to save theme options and clear cache after updating the file. The fix will be included in upcoming version :)

Best regards,
Yigit

September 21, 2022 at 6:55 pm in reply to: Logo tab webpage #1365897

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 21, 2022 at 6:07 pm in reply to: nav item background color does not cover entry #1365891

Yigit
Keymaster

Hi,

You are welcome, Tilman! Happy to help as always :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

September 21, 2022 at 6:02 pm in reply to: nav item background color does not cover entry #1365888
Yigit
Keymaster
Hey Tilman,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.av-main-nav ul {
  width: 320px;
}
```
Best regards,
Yigit
September 21, 2022 at 5:05 pm in reply to: Enfold new Version #1365883

Yigit
Keymaster

Hey,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

September 21, 2022 at 4:49 pm in reply to: Enfold new Version #1365880

Yigit
Keymaster

Hi Shawn,

Thanks for contacting us!

You can simply login on your ThemeForest account that you used when purchasing the theme and go to Downloads page to download the latest version of the theme and update it – https://kriesi.at/documentation/enfold/theme-update/

If you do not have access to the ThemeForest account, only then you would need to purchase a new license.

Enfold 3.2 is a very old version and is not compatible with the latest WordPress and PHP versions so updating the theme should fix the issue.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Regards,
Yigit

September 21, 2022 at 4:29 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365873

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

September 21, 2022 at 4:16 pm in reply to: Masonry Gallery – Different amounts of images in each column #1365869

Yigit
Keymaster

Hi,

You are welcome, Camilla! We are happy that Mike could help :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

September 21, 2022 at 4:15 pm in reply to: New Child Theme #1365867

Yigit
Keymaster

Hi,

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 21, 2022 at 4:15 pm in reply to: Headline Rotator Font Size Not Working #1365866

Yigit
Keymaster

Hi,

Login credentials are not working for me. Could you please check them once again? :)

Best regards,
Yigit

September 21, 2022 at 4:12 pm in reply to: Hosting #1365865

Yigit
Keymaster

Hi,

See private field below :)

Best regards,
Yigit

September 21, 2022 at 4:11 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365864

Yigit
Keymaster

Hi,

I de-activated your plugin and then updated WordPress to the latest version as well. I took a quick look and could not notice any issues on your website.

Please review your website once again and let us know if there is anything else we can do to help :)

Best regards,
Yigit

September 21, 2022 at 3:43 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365858

Yigit
Keymaster

Hi,

Yes, you can now update PHP version to 8.0.x :)

Your WordPress version is also an older one. Version 5.3.2 instead of the latest 6.0.2. Would you like us to update it as well?

Best regards,
Yigit

September 21, 2022 at 3:38 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365856

Yigit
Keymaster

Hi,

Thanks for the information.

I have updated Enfold to the latest version 5.1.2.

Please review your website :)

Best regards,
Yigit

September 21, 2022 at 3:31 pm in reply to: The Events Calendar Update #1365854

Yigit
Keymaster

Hi,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 21, 2022 at 1:41 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365840

Yigit
Keymaster

Hi,

FTP logins are not working for me either. Could you please contact your hosting provider and ask them to assist you with creating new ones? :)

Best regards,
Yigit

September 21, 2022 at 12:16 pm in reply to: Affordable Guest Posting Service #1365817

Yigit
Keymaster

Hey,

Thanks for reaching out to us, though, we are currently not accepting guest posts.

Regards,
Yigit

September 21, 2022 at 12:14 pm in reply to: Theme issue in PHP 8.0 #1365815

Yigit
Keymaster

Hi,

We love you too!

To be honest, when I load a website, I directly go for debugging and look for the issue and do not pay much attention to the content but after reading your message, I checked the site again and I think it’s a great idea. I think people will appreciate it even more in the future :)

Best regards,
Yigit

September 21, 2022 at 12:08 pm in reply to: The Events Calendar Update #1365810

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please update Events Calendar PRO to version 6.0.0? I have the latest version installed on my testing site and I do not have this error but I am on PHP 8.0.23.

If that does not help, please upgrade your PHP version to 8.0.x :)

Best regards,
Yigit

September 21, 2022 at 12:05 pm in reply to: Help Updating Enfold & WordPress & PHP 8 #1365809

Yigit
Keymaster

Hi,

Thanks for contacting us!

I checked your website and only modifications on your child theme are made on functions.php file. You can go ahead and update the theme and should not have any issues. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.1.2.

If you would like us to update the theme, please post FTP logins here privately as well :)

Regards,
Yigit

September 21, 2022 at 12:02 pm in reply to: Custom Blockquote CSS #1365806
Yigit
Keymaster
Hi,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
blockquote.custom {
  width: max-content;
}
```
Best regards,
Yigit
September 21, 2022 at 11:59 am in reply to: LayerSlider – issue on Android with Layer-width #1365805

Yigit
Keymaster

Hi Oliver,

Thanks for the information!

LayerSlider team said that they could not reproduce the issue on your website and on exported slider from Enfold demo. Will keep you updated :)

Best regards,
Yigit

September 20, 2022 at 6:51 pm in reply to: Gallery background colour #1365758
Yigit
Keymaster
Hi,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.main_color .avia-gallery img {
  background-color: orange;
  border-color: red;
}
```
Regards,
Yigit
September 20, 2022 at 6:15 pm in reply to: Custom Blockquote CSS #1365754
Yigit
Keymaster
Hey,

You can try adding CSS class to your Blockquote as following
```
<blockquote class="custom-bq">
Here goes your text
</blockquote>
```
and then add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab and adjust as needed
```
#top blockquote.custom-bq {
  border: none;
  background-color: #e2e2e2;
  padding: 20px 40px;
  color: black;
  border-radius: 5px;
}
```
Regards,
Yigit
Author

Posts

Viewing 30 posts - 1,921 through 1,950 (of 82,588 total)

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