Hey,

You’re using a third-party plugin called Visual Footer Credit Remover to override the copyright text set in the Enfold theme options > Footer.

Please edit the copyright text in the plugin settings.

Regards,
Yigit

Hi Netzie,

This is unfortunately too advanced to be included in Enfold. Please consider using a dedicated cookie plugin such as the Borblabs Cookie ( https://borlabs.io/borlabs-cookie/ ).

Best regards,
Yigit

Hey Laura,

The code you have on your website is a Personal Token. To register to our support forum, you’d need to enter your Purchase Code.

You can go to the Downloads page ( https://themeforest.net/downloads ), click the Download button, and select the License Certificate option to find your Purchase Code:

After registering to our support forum ( https://kriesi.at/support/register/ ), you can start new threads under Enfold sub forum ( https://kriesi.at/support/forum/enfold#new-post ).

Best regards,
Yigit

Hi Tom,

Do you have access to the ThemeForest account that was used when purchasing the license? If so, you can go to the Downloads page ( https://themeforest.net/downloads ), click the Download button, and select the License Certificate option to find your Purchase Code:

Then, you can go to the Register page ( https://kriesi.at/support/register/ ), register to our forums using your purchase, and start new threads under Enfold sub forum ( https://kriesi.at/support/forum/enfold#new-post ).

Best regards,
Yigit

Hi,

Please refer to this post: https://kriesi.at/documentation/enfold/menu/#burgermobile-menu-activation. After adding custom CSS, please make sure to clear any server-side, plugin-based, and browser caches.

@chrissommer I replied to your thread. Let us continue there.

Regards,
Yigit

Hey Jenna,

We deleted your account for you.

Regards,
Yigit

Hey,

Please let us know how you’d like to use this feature so we can suggest if you can achieve that in Enfold without using a plugin.

If that’s going to be something not achievable in Enfold, you can contact the plugin author and ask them how to add custom fonts to their font list.

Best regards,
Yigit

Hey Tina,

You can find the version 4.7.2 on the change log at https://kriesi.at/documentation/enfold/changelog/#toggle-id-33.

It looks like auto update isn’t activated on this site. Please refer to this post https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate and insert a Personal Token in the Enfold theme options.

If you don’t have access to the ThemeForest account that was used when purchasing the theme, I’m afraid you’d need to purchase a new license at https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.

With the big version jump, should we expect having to do a lot of clean up?

There shouldn’t be any issues but to be on the safe side, please create a staging copy of your site and update the theme there to see if anything breaks.

I hope this helps. Let us know if you have any other questions.

Best regards,
Yigit

Hi Francesco,

You can set your custom font as the body or heading font in the Enfold theme options > General Styling > Fonts.

If that’s not what you’d like to do, please send us a screenshot and show the changes you’d like to make.

Regards,
Yigit

Hey Lynnette,

Yes, currently the latest version of Enfold is 5.6.9. Please refer to this post and update Enfold to the latest version: https://kriesi.at/documentation/enfold/theme-update/.

To receive auto updates in Enfold, you can generate a Personal Token ( https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token ) and insert it in the Enfold theme option > Theme Update.

Regards,
Yigit

Hi,

Please refer to @Guenni007’s post.

You can add the [year] shortcode in the Enfold theme options > Footer > Copyright field.

@Guenni007 Thanks for your help!

Best regards,
Yigit

Hey NicomIT,

You have the following custom CSS code:

.solutions-header
{
  padding: 10%;
  margin-bottom: 0;
}

Please change it to the following and clear caches:

#top .solutions-header
{
  padding: 10%;
  margin-bottom: 0;
}

Best regards,
Yigit

Hey J,

We’re making sure that Enfold is backwards compatible so you shouldn’t experience any issues at all.

However, it’s always better to be safe. So please create a staging copy of the site, update the theme, and check if there are any issues. If you don’t notice any issues, you can go ahead and update the theme on your live site.

Best regards,
Yigit

Hey Francesco,

1- Key features are listed on Enfold’s ThemeForest page ( https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 ). You can find the list of recommended plugins at https://kriesi.at/support/topic/recommended-plugins/.

Enfold is a responsive theme out of the box. You may want to adjust the options to fine-tune the layout but all elements are responsive.

2- We usually respond to support threads within 24 hours however depending on how busy the forums are, it may take longer.

3- Our company is based in Vienna, Austria. However, we have moderators from all over the world so we can keep our forums active.

I hope this helps. Let us know if you have any other questions.

Regards,
Yigit

Hi,

Thanks for reporting the issue. We’ll forward it to our developers for investigation.

For now, please add the following code to the bottom of Quick CSS field in the Enfold theme options > General Styling:

.avia_mobile.avia-safari .av-parallax-section {
overflow: visible;
}

Best regards,
Yigit

• This reply was modified 10 months, 3 weeks ago by Yigit.