Forum Replies Created
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May 14, 2018 at 4:47 pm in reply to: I don't see the changes I make in the settings options theme #956523
Hey,
I checked your website but it seems to be working fine. Please make sure to flush cache in W3 Total Cache options as well.
Cheers!
YigitMay 14, 2018 at 4:07 pm in reply to: Slider Revolution cannot be 100% slider height after 4.3 update #956512Hi,
Could you please try updating Enfold to 4.3.2 via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update and let us know if you still experience the issue?
Best regards,
YigitHey Max,
Have you tried de-activating all active plugins to see if that helps? I noticed that you are using a very old version of WordPress. That and server settings might be the reason as well.
Could you please firstly try updating Enfold to 4.3.2 – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update and WordPress to latest version and let us know if you still have the issue?
Best regards,
YigitHey,
Glad it is working fine now! Let us know if you have any other questions or issues :)
Cheers!
YigitHi Ralf,
We have just released Enfold 4.3.2. Could you please try update Enfold – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update and let us know if you still have issues?
Cheers!
YigitMerhabalar,
Gec cevap icin uzgunum!
Su an surum 4.3.1 yuklu gorunuyor. Basarili bir sekilde stil dosyalari calisti sanirim cunku her hangi bir hata goremiyorum. Sorun cozuldu mu? Cozulmediyse nasil hatayi goruntuleyebilirim anlatir misiniz?
Best regards,
YigitHi,
Glad Vinay could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitMay 14, 2018 at 3:41 pm in reply to: Selfhoasted video is not displayed in color section elements #956495Hi,
@AliAbabwa Glad it worked for you! :)We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitMay 14, 2018 at 3:10 pm in reply to: Selfhoasted video is not displayed in color section elements #956483Hi,
We have just released Enfold 4.3.2. Please update the theme – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
YigitHey Tanja,
Thanks for contacting us!
Attached does not seem like a valid purchase code. I believe that is your API key inserted in Enfold theme options > Theme Update.
Please see this screenshot to find your purchase code

Best regards,
YigitHey Karina,
Thanks for contacting us!
We are working on making Enfold fully GDPR compliant. We will release an update soon which will make the theme meet GDPR requirements.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Best regards,
YigitHi,
Sure, you can see it here – https://kriesi.at/themes/enfold-2017/elements/sub-menus/. You can choose to make it sticky or not by editing the element.
Cheers!
YigitHey maaikevk,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* Delete top border - */ .fullsize { border-top: none; } /* End Delete top border */Best regards,
Yigit-
This reply was modified 7 years, 9 months ago by
Yigit.
Hi Marc,
Thanks for contacting us!
Please see private content field below :)
Cheers!
YigitHi,
Enfold is fully compatible with WPML. If you are looking for a free multilingual solution, please consider using Polylang or qTranslate X which are also not officially tested with our theme however there are many users using these plugins.
Best regards,
YigitHi Kim!
Thanks for contacting us and for your kind words!
Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly and currently there is no option to provide discount per person. Could you please contact Envato support and ask if such discount would be possible when you make a bulk purchase. I hope it will be! :)
Let us know if you have any other questions and enjoy the rest of your day!
Regards,
YigitHey,
Have you tried using Fullwidth Sub Menu element under Content Elements tab of ALB? :)
Cheers!
YigitHey Dominika,
Thanks for contacting us!
That sounds like a cache issue. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh. Also, if you are using a cache plugin, please flushe there too.
If that does not help, please register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post. Please attach temporary WP admin logins in private content field so we can look into it :)
Best regards,
YigitHey Gianluigi ,
Thanks for contacting us!
We would like to inform you that we only provide support to our registered users.
You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)
Best regards,
YigitHi,
Could you please post FTP and WP admin logins here privately so we can look into it?
Best regards,
YigitHi Beat,
Thanks for contacting us!
Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly therefore unfortunately we are unable to provide you a copy.
Here is an Enfold tutorial a fellow Enfold user created – https://www.youtube.com/watch?v=NB2JKqRL_bY. You can check out the video to see how the theme works. Please note that version used in video is not the latest version. We have added more features to the theme and with each update we make improvements.I hope that helps! If you have any other questions, please let us know :)
Regards,
YigitP.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can help :)
Hey!
You are welcome Christian! Let us know if you have any other questions :)
Cheers!
YigitHi Chris,
Thanks for contacting us!
Please see Kriesi’s reply here – https://kriesi.at/support/topic/wordpress-gutenberg/#post-900941
Regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.page-description > .avia-slideshow { margin-top: 0; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Best regards,
YigitHi,
@bakbek Toda! :) Please install this free software – https://poedit.net/ and edit enfold/lang/he_IL.po file using this software. After saving your changes, please zip he_IL.po and he_IL.mo files and post us a download link. Thanks again!Best regards,
YigitHi Sondre,
Thanks for contacting us!
Could you please post it here? Also, have you experienced the issue on Enfold 4.3.1? :)
Regards,
YigitMay 10, 2018 at 10:07 pm in reply to: Updates to Enfold 4.3.1 causing broken site – WSOD…help please #954909 -
This reply was modified 7 years, 9 months ago by
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