Hey Stefan,

Could you please elaborate on the changes you would like to make?

Please enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor

This lets you view the shortcode for all the page elements. Then you can copy any shortcodes and use them inside other other elements.

Best regards,
Yigit

Hey,

Replied to your thread here – https://kriesi.at/support/topic/already-purchased-theme/. Let us continue there :)

Best regards,
Yigit

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hey Nathan,

Have you tried contacting plugin authors?
Also, you can use Enfold’s own mini cart in Enfold theme options > Shop Options > Header Shopping Cart Icon.

Best regards,
Yigit

Hi,

Please edit this Color Section – https://lepetitquentovic.fr/#av_section_1 and delete background image from it and that should fix it :)

Best regards,
Yigit

Hey Kel,

Thanks for contacting us!

You can find Documentation folder inside complete folder you download from ThemeForest. Also, you can download it here – https://www.dropbox.com/s/wrx5qlhuvgwxju5/documentation.zip

If you have any theme related questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Incarnation sub forum :)

Best regards,
Yigit

Hi Sabine,

We will check your threads and our replies and delete all links :)

Best regards,
Yigit

Hey,

Please try a WordPress transients cleaner plugin if you do not receive auto updates and make sure your API key in the theme settings is correct under Enfold > Theme Update.

If it does not help, I am afraid you might need to update the theme manually via FTP.

Unfortunately, not all Server environments are able to make use of the auto-update feature provided by ThemeForest

Best regards,
Yigit

Hi Coci,

You did nothing wrong. We have made major changes in theme structure in Enfold 4.3 therefore merging folders cause this issue as it leaves duplicated files. Folders needed to be replaceed, hence deleting the theme and re-installing it did the job :)

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi,

Please use Button Row element that was added in Enfold 4.3 – https://kriesi.at/themes/enfold-elegant-portfolio/#footer-template :)

Best regards,
Yigit

Hi Coci,

I re-installed the theme and that fixed the issue. Please review your website :)

Best regards,
Yigit

Hey Coci,

I am currently re-installing the theme via FTP. In the meantime, could you please post WP admin logins here privately as well?

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hi Christina,

Please upload your fonts in custom font uploader in Enfold theme options > Import & Export and then choose to use those fonts in Enfold theme options (they should appear at the bottom of the list) and fonts should be loaded locally.

Best regards,
Yigit

Hey Martin,

Please go to Settings > General and set WordPress’ language to German. If that does not help, please post WP admin logins here privately so we can look into it.

Best regards,
Yigit