Forum Replies Created
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AuthorPosts
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June 28, 2018 at 9:11 pm in reply to: Stuck on admin message: "Attention: The last Enfold update added…." #979065
Hi,
Happy to see you are still around as well :)
I deleted cache files, de-activated all active plugins via FTP and then enabled them one by one in WP dashboard and now it is working fine. Please review your website :)
Best regards,
YigitHey,
Editor is missing under Appearance tab. We need to edit the code. Could you please post FTP logins here privately as well?
Best regards,
YigitHey Jake,
Could you please try deleting the theme in Appearance > Themes and re-installing it and check if that makes a difference?
Regards,
YigitHi,
Glad Ismael could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
I reported it to our devs already and it will be included in upcoming update however we do not have an ETA yet.
I will check with our devs.Best regards,
YigitHi,
Are you refreshing with CMD + Shift + R on Mac or CTRL + Shift + R on Windows?
It should be either your browser cache or some sort of server sided cache
Best regards,
YigitJune 28, 2018 at 8:33 pm in reply to: Stuck on admin message: "Attention: The last Enfold update added…." #979045Hey!
I added following code to bottom of Quick CSS to target paragraph elements on test page and it works on my end
.page-id-46 p { color: orange; }Screenshot in private field.
If we are not the same page, please elaborate on the issue a bit more :)
Best regards,
YigitHi,
I checked your website on Safari as well but it works fine for me. Attached a screenshot in private field.
Please flush browser cache and refresh your page a few timesCheers!
YigitHi,
If you do not mind, could you please create temporary admin logins and post them here privately?
Shortcodes above need to be adjusted. There might be missing closing tags. The quickest way will be if we check it ourselves :)Best regards,
YigitHi,
I made some changes and updated the page then refreshed it and changes were reflected. Attached a screenshot in private content field.
Please make sure to hard refresh your page after making changes – http://wiki.scratch.mit.edu/wiki/Hard_RefreshBest regards,
YigitHey,
According to this site – https://downforeveryoneorjustme.com/, your website is down. Do you have some sort of IP restriction maybe?
Regards,
YigitHey Siniz,
Please go to enfold/includes/helper-markup.php in Appearance > Editor and search ” http: ” and change it to https. We have reported it to our devs.
Best regards,
YigitHi,
I deleted custom code from bottom of Functions.php file and added following code to bottom of Style.css file
.avia-menu-fx { display: block; position: relative; }Please review your website
Best regards,
YigitHi,
Could you please check with your hosting provider and ask them if there is some sort of firewall that might be blocking api.envato.com?
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Nikisha,
Thanks for sharing the info. Now i get the issue. Thanks for letting us know. I will report it to our devs :)
Best regards,
YigitHi,
That is great to see!
I am marking this thread as resolved. If you have any other questions or issues, please feel free to let us know :)
Best regards,
YigitHi,
Could you please post FTP logins here privately as well?
This is not a theme related issue. We will share more info after looking into it :)Best regards,
YigitHi,
Reading above, i am guessing it was cache related.
Glad Mike could help! Let us know if you have any other questions or issues :)
Best regards,
YigitJune 28, 2018 at 4:12 pm in reply to: how do I disable the 'leave a reply' option on the bottom of my blog posts? #978936Hi,
Glad Rikard could help! :)
Please check out Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHey Eve,
It has been a while, hope you are doing well and enjoying the new updates :)
Please add following code to Quick CSS in Enfold theme options > General Styling
.av-masonry-sort { text-transform: uppercase; }Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options :)
Cheers!
YigitHi Jaryd,
Thanks for contacting us!
1- Have you referred to this post – https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails- ? If not, please do so :)
2- Could you please double check if you are using the latest version of the theme (currently 4.4.1 – https://kriesi.at/documentation/enfold/how-to-install-enfold ) and the plugins? If you are, please post temporary admin logins here privately so we can look into it.
Regards,
YigitHi,
There were three versions of Enfold installed on your server. I deleted them all and then uploaded Enfold 4.4.1 and edited /enfold/functions.php file then chose to display WhatsApp logo in Enfold theme options.
Please review your websiteBest regards,
YigitHi,
Your front page was chosen in both Enfold theme options and in Settings > Reading. I disabled your selection in Settings > Reading and that helped. Please review your website :)
Regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHi,
Could you please try de-activating all active plugins and check if that helps? If it does not, please post WP admin logins here privately so we can look into it.
You can upload your screenshot/mockup to one of the below sites and share the link here so we can help you better :)
https://snag.gy/
https://ctrlv.cz/en/
https://imgur.comBest regards,
YigitHi,
You can register to our support forum here – https://kriesi.at/support/register/
Could you please post FTP and WP admin logins here privately so we can look into it?
Cheers!
YigitHi,
Please update Enfold to the latest version 4.4.1 and then add following code to functions.php file
// Register new icon as a theme icon function avia_add_custom_icon($icons) { $icons['whatsapp'] = array( 'font' =>'whatsapp-font-icon', 'icon' => 'ue800'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1); // Add new icon as an option for social icons function avia_add_custom_social_icon($icons) { $icons['WhatsApp'] = 'whatsapp'; return $icons; } add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);If you need assistance please post FTP logins here privately as well. I tried overwriting the file in Appearance > Editor but that did not work :)
Best regards,
Yigit -
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