Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • June 27, 2018 at 9:55 am #978311
    tsvweinsberg

    Hello, i have a Problem with my website bodycoach.hn
    after a Login via bodycoach.hn/wp-admin i musst reset my password for the next login he dont can log me in can everbody help me ?

    June 27, 2018 at 10:07 am #978333
    Yigit

    Hi,

    Could you please try de-activating all active plugins and check if that helps?

    Regards,
    Yigit

    June 27, 2018 at 10:08 am #978334
    tsvweinsberg

    Hi, i have check nope it be the same problem

    June 27, 2018 at 10:35 am #978343
    Yigit

    Hi,

    Could you please share login credentials in private content field so we can check on our end?

    Cheers!
    Yigit

    June 27, 2018 at 10:48 am #978347
    tsvweinsberg

    okay i have do it in the private

    June 28, 2018 at 9:26 am #978801
    tsvweinsberg

    Hello, have you a Update from me ?

    June 28, 2018 at 4:26 pm #978941
    Yigit

    Hi,

    Could you please post FTP logins here privately as well?
    This is not a theme related issue. We will share more info after looking into it :)

    Best regards,
    Yigit

    June 29, 2018 at 6:23 am #979187
    tsvweinsberg

    Okay here have you :-)

    June 29, 2018 at 12:39 pm #979323
    Yigit

    Hi,

    In wp-config.php file, your home link was defined with “www” and that was causing the redirection issue. I edited the file and removed it. Please review your website :)

    Best regards,
    Yigit

    June 29, 2018 at 12:52 pm #979331
    tsvweinsberg

    But what is now with my Plugins dont work have a error with my booking manager see the home site

    June 29, 2018 at 1:02 pm #979335
    Yigit

    Hi,

    My bad! I deactivated all active plugins for testing purposes but apparently forgot to reactivate them :)
    I just reactivated them. Please check your website again.

    Best regards,
    Yigit

    June 29, 2018 at 1:07 pm #979339
    tsvweinsberg

    Thank you now it work :-)

    June 29, 2018 at 1:19 pm #979348
    Yigit

    Hi,

    You are welcome!

    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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Viewing 13 posts - 1 through 13 (of 13 total)
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