Forum Replies Created
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Hi Swotes,
You have “Load google fonts in footer” checked in Enfold theme options > Performance tab. As mentioned in description “Loading the fonts in your footer will speed up the site rendering, but also cause a small flicker of text on page load”. Please uncheck the option to solve flickering issue.
If you have any other questions or issues, please start a new thread under Enfold sub forum and we will gladly try to help :)
Best regards,
YigitHi,
That is because of the font family you are using. I added following code to Enfold theme options > General Styling > Quick CSS
.single-product div.product .product_title { padding-top: 5px; }Please review your website
Best regards,
YigitHi,
I checked your website but both posts load fine on my end. However shortcodes you used in following post are not Enfold’s shortcodes. Please consider using Advanced Layout Builder to create your blog posts instead :)
Best regards,
YigitHey Ethan,
Thanks for contacting us!
We will inform Kriesi about your message and if interested, we will contact you :)
Regards,
YigitHi Michael,
Please go to Settings > Permalinks and set them to default, save and then set it to post name and save again and check if that helps. If it does not, please try de-activating all active plugins. If that too does not help, please post WP admin logins here privately so we can look into it.
Best regards,
YigitHey Carlo,
Glad Dude could help!
I will forward the thread to our devs. If they consider it as a bug, a fix will be included in upcoming version. In the meantime, please use the code Dude posted :)Cheers!
YigitHi Morgane,
Great! Please register to our support forum here – https://kriesi.at/support/register/ and login :)
Could you please post WP admin logins and point out the issues you are having? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.
Cheers!
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/menu/#switch-to-mobile-menu-on-higher-resolution
Regards,
YigitHey Alim,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHi,
Thanks for contacting us!
It is a one time payment with 6 months of support included. After your support period expires, you can choose to extend it or not, totally up to you however you will be receiving free updates.
If you decide to purchase Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum whenever you have a question or an issue :)
I hope that helps! Let us know if you have any other questions!
Regards,
YigitHi,
Thanks for contacting us!
Yes, you can link Enfold demos on your page – https://kriesi.at/themes/enfold-overview/. If that is not what you meant, please elaborate :)
Cheers!
YigitHey,
We sell our themes exclusively on ThemeForest/Envato and currently they do not provide such license. However, if you are planning to make a bulk purchase, please contact Envato support with your query and they might be able to offer you some sort of discount. I hope that works!
Let us know if you have any other questions!
Regards,
YigitHey Dennis,
Thanks for contacting us and for your kind words.
It is possible to display certain elements on mobile and to hide them on desktop for example but to make sure we are on the same page, could you please elaborate on the changes you would like to make and maybe post a screenshot? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)
Cheers!
YigitHi,
Please make sure you are using the latest version of Enfold which is currently 4.4.1 – https://kriesi.at/documentation/enfold/how-to-install-enfold
You can create a page and use it as a footer. In your case, you could use Grid Row element and display each cell on its own on mobile :)Regards,
YigitHi,
FTP credentials did not work for me. Could you please check them once again?
Best regards,
YigitHi Julie and @MBARI-WP,
Günter has found a fix for the issue and it will be included in upcoming update.
If you would like to apply the fix, please replace enfold/config-templatebuilder/avia-template-builder/php/element-manager.class.php file with this one – https://pastebin.com/mUK2GhyKJulie i updated your site and then replaced the file and now both front and backend works fine on my end. Could you please review your staging site?
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
Please check out Enfold documentation – https://kriesi.at/documentation/enfold/ and if you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi,
I changed the code to following one
#top div .product_on_sale .inner_product_header .inner_product_header_table { position: static; }Please review your website
Best regards,
Yigit
