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October 17, 2018 at 7:25 pm in reply to: Don't show the new logo #1022971

Yigit
Keymaster

Hi Charlotte,

It is the content of style.css file. Please post content of functions.php file here using – https://pastebin.com/

Best regards,
Yigit

October 17, 2018 at 7:24 pm in reply to: comments and discussion order change. #1022970

Yigit
Keymaster

Hi,

It works correctly on my end. I attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times.

Best regards,
Yigit

October 17, 2018 at 7:22 pm in reply to: Envato API Validation Enfold 4.5 #1022968

Yigit
Keymaster

Hi,

@simbeckhampson I went to Enfold theme options > Theme Update and deleted your token and saved. Then i inserted it and saved once again and it worked.

@tsommer Please try what i did on @simbeckhampson’s installation and if that does not help, please start a new thread under Enfold sub forum and attach WP admin logins in private content field so we can look into it.

Best regards,
Yigit

October 17, 2018 at 4:57 pm in reply to: Envato API Validation Enfold 4.5 #1022888

Yigit
Keymaster

Hi,

Could you please post WP admin logins here privately? Also, please share your token privately in case it is not inserted in Enfold theme options

Best regards,
Yigit

October 17, 2018 at 4:56 pm in reply to: Don't show the new logo #1022886

Yigit
Keymaster

Hey Charlotte,

I believe you are using Joakim’s child theme :)
There should be a custom function in functions.php file of the child theme to add that logo and custom CSS to hide logo. Please delete that function and custom CSS and your logo should show up fine.
You can download a pre-built child theme here – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme

Regards,
Yigit

October 17, 2018 at 3:54 pm in reply to: comments and discussion order change. #1022824

Yigit
Keymaster

Hi,

I switched language to English, went to Settings > Discussions and chose to display newest comments. Please review your website :)

Best regards,
Yigit

October 17, 2018 at 3:50 pm in reply to: small displaying comments in mobile view. #1022820

Yigit
Keymaster

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 17, 2018 at 3:45 pm in reply to: An error occurred while updating: Download failed. A valid URL was not provided #1022815

Yigit
Keymaster

Hi,

I updated the theme to the latest version. Please review your website.

Best regards,
Yigit

P.S.: Nice website!

October 17, 2018 at 2:56 pm in reply to: Problem with Enfold update 4.5 #1022789

Yigit
Keymaster

Hi,

I deleted your personal token from the field, saved, inserted it back and saved again and it worked. Please review your website

Best regards,
Yigit

October 17, 2018 at 1:18 pm in reply to: Incorrect token permissions, please generate another token or fix the permission #1022747

Yigit
Keymaster

Hi,

Glad it worked! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 17, 2018 at 12:38 pm in reply to: Unable to update from 4.4.1 to 4.5 #1022732

Yigit
Keymaster

Hi,

Glad @michaelh_webdesign could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 17, 2018 at 12:37 pm in reply to: Problem with Enfold update 4.5 #1022731

Yigit
Keymaster

Hi Simon,

Could you please post FTP and WP admin logins of one of the installations where you updated Enfold to 4.5 but personal token is not working? If not inserted in Enfold theme options, please provide token as well.

Best regards,
Yigit

October 17, 2018 at 12:35 pm in reply to: An error occurred while updating: Download failed. A valid URL was not provided #1022729

Yigit
Keymaster

Hi!

I tried logging in however i am getting “Incorrect password” error. Could you please check login credentials once again?

Best regards,
Yigit

October 17, 2018 at 12:30 pm in reply to: Search icon has white boxed background #1022717

Yigit
Keymaster

Hi,

Glad Mike could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit

October 17, 2018 at 11:46 am in reply to: Envato private token doesn't work #1022697

Yigit
Keymaster

Hi,

Could you please try deleting all tokens and create a new one try with that one? If that does not help, please keep private token in Enfold theme options and we will look into it

Best regards,
Yigit

October 17, 2018 at 11:44 am in reply to: Menu box on socket #1022695

Yigit
Keymaster

Hi!

Please refer to this post – https://kriesi.at/documentation/enfold/menu/ and create a new menu in Appearance > Menus and check “Enfold footer menu” under Menu Settings, save your settings and then refer to this post – https://kriesi.at/documentation/enfold/menu/#toggle-id-106 :)

Cheers!
Yigit

October 17, 2018 at 11:20 am in reply to: Unable to update from 4.4.1 to 4.5 #1022692

Yigit
Keymaster

Hi!

@michaelh_webdesign Thanks for your help :)

Best regards,
Yigit

October 17, 2018 at 11:17 am in reply to: Template #1022690

Yigit
Keymaster

Hey Cedric,

Thanks for contacting us!

After installing Enfold, you can find Enfold demos – https://kriesi.at/themes/enfold-overview/ under Enfold theme options > Demo Import and import chosen demo with a single click within a few minutes.
Demos will be imported with all elements you see in demos and you can use imported images on any Enfold based projects of yours :)

I hope that helps! Let us know if you have any other questions.

Best regards,
Yigit

October 17, 2018 at 11:03 am in reply to: Enfold 4.5 update via WP dashboard fails #1022683

Yigit
Keymaster

Hi,

Thanks again! :)

Best regards,
Yigit

October 17, 2018 at 10:40 am in reply to: Incarnation on an iPhone. #1022671
Yigit
Keymaster
Hey Jason,

Thanks for contacting us!

We can help you with custom CSS code to make adjustments on captions so they are either completely visible or hidden on mobile. That is the only issue i noticed on my iphone. If you meant some other issue, please elaborate :)

Best regards,
Yigit
- This reply was modified 6 years, 6 months ago by Yigit.
October 17, 2018 at 9:44 am in reply to: Theme #1022652

Yigit
Keymaster

Hey Cedric,

Thanks for contacting us!

You would need to have WordPress installed in order to use our themes. GoDaddy also offers WordPress hosting :)

I hope that helps! Let us know if you have any other questions!

Best regards,
Yigit

October 16, 2018 at 2:01 pm in reply to: enfold theme #1022193

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 16, 2018 at 9:01 am in reply to: Need version 3.5.1 to identify changes made before upgrading #1022045

Yigit
Keymaster

Hey,

Thanks for contacting us!

I could not find Enfold 3.5.1 but i found Enfold 3.6 and attached it in private content field. I will ask my teammates if they have version 3.5.1. Please kindly wait to hear from us :)

Regards,
Yigit

October 16, 2018 at 8:58 am in reply to: Logo Missing #1022042
Yigit
Keymaster
Hi,

I uploaded your logo in .PNG format and changed custom CSS code to following one
```
.logo, .logo a {
    overflow: visible !important;
}
```
Please review your website :)

Regards,
Yigit
October 16, 2018 at 8:46 am in reply to: Doubt about "enfold-construction" Theme #1022035

Yigit
Keymaster

Hi,

Thanks for contacting us!

Yes, that would be possible. You can simply add different category to your blog posts, portfolio items or products and choose to display certain categories on certain pages using Enfold’s Advanced Layout Builder :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

October 15, 2018 at 7:28 pm in reply to: Enfold 4.5 update via WP dashboard fails #1021734

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

Regards,
Yigit

October 15, 2018 at 4:54 pm in reply to: White screen of death in some browsers including iphone after 4.5 update #1021652

Yigit
Keymaster

Hi,

Your website currently loads fine on my end :) It must have been cache. Please review your website.

Best regards,
Yigit

October 15, 2018 at 3:57 pm in reply to: Problem Updating Enfold: "Download failed. Problem downloading theme" #1021629
Yigit
Keymaster
Hi,

1- That is up to you. You can create new token for each installation if you would like to be able to adjust permissions separately.
2- Can you please try adding following code to wp-config.php file near top and check if that helps?
```
define('CONCATENATE_SCRIPTS', false);
```
Best regards,
Yigit
October 15, 2018 at 3:54 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1021628
Yigit
Keymaster
Hi!

Can you please try adding following code to wp-config.php file near top and check if that helps?
```
define('CONCATENATE_SCRIPTS', false);
```
Regards,
Yigit
October 15, 2018 at 3:17 pm in reply to: White screen of death in some browsers including iphone after 4.5 update #1021617

Yigit
Keymaster

Hi,

STFTP logins are not working for me. Could you please check them once again?

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 13,171 through 13,200 (of 82,585 total)

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