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Hi,
Our devs commented on the issue and i quote
Envato API: Some user reported, that validating the token only works in incognito mode for them. One reason could be, that Envato stores cookies with login data/connection data in the browser and therefore might block requests.
When we find out the exact reason, we will comment more on the issue :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey,
Sorry i actually meant “Check manually” text link. It is how it is supposed to work :)
Cheers!
YigitHi Lex,
Could you please try deleting your personal token from Enfold theme options, save it, re-insert it and save it again and check if that helps?
I tried it on a few users websites and it worked :)Regards,
YigitHi,
1- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:.avia-menu-fx { height: 5px; }2- Please delete following custom CSS code
@media only screen and (max-width: 767px) { .responsive #top #main { padding-top: 150px !important; }}Best regards,
YigitHey,
@crtdude clicking the button actually should take you to updates page and when there is an Enfold update, it should appear in updates page and you can simply update it with a single click.Best regards,
YigitHi!
@rafarojo Could you please start a new thread under Enfold sub forum and attach WP admin logins in private content field so we can look into it?
If your personal token is not inserted in Enfold theme options, please attach it in private content field of your own thread as well :)Regards,
YigitHey,
I went to Enfold theme options > Performance and checked “Delete old CSS and JS files?” at the bottom of the tab, saved your theme options, unchecked it and saved again and test CSS code i added worked. Screenshots in private content field.
Please review your website
Cheers!
YigitHey!
I enabled debugging mode as Rikard suggested and tried editing your home page and i was able to edit bottom text block and can see the content. Attached a screenshot in private content field. Could you please review your website?
Best regards,
YigitHey,
Thanks for contacting us!
Could you please post a screenshot showing the changes you would like to make and a link to your website?
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)Best regards,
YigitHey!
Replied to your thread here – https://kriesi.at/support/topic/whatsapp-coloured/. Let us continue there :)
Regards,
YigitHey,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
#top #wrap_all .av-social-link-Whatsapp a { background: orange; }Best regards,
YigitHey,
Please refer to this post – https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/page/2/#post-1023798 and try updating the theme using mentioned plugin :)
Cheers!
YigitHi,
Sorry for the misunderstanding Rob, but when Envato updated their API, we needed to adjust auto updater function.
It currently works fine but since updated code is in Enfold 4.5, manual update would be necessary, either via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp or alternatively, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/, download the latest version of Enfold from ThemeForest and upload it in Appearance > Themes > Add New > Upload and theme will be updated.Once again, auto updater in Enfold 4.4.1 is not working correctly due to these changes and since files were updated in Enfold 4.5, manual update would be necessary this time.
If you guys would like us to update Enfold on your installations, please start a new thread and attach FTP and WP admin logins in private content field in your own thread and we will update the theme for you :)
Cheers!
YigitHey Vaishnavi,
As Rikard mentioned, we are not interested at the moment. We will save your contacts and reach out if we change our mind.
Thanks for your interest and kind offer.Enjoy your weekend!
Best regards,
YigitHey Janell,
Thanks for contacting us!
We sell our themes exclusively on ThemeForest and sadly ThemeForest does not offer such license at the moment.
Developers and agencies using our themes usually purchase a separate license for each client and provide purchase code (so their client can register to our support forum and get in touch with us whenever they have a question or an issue) and personal token (so the client can receive auto updates and update theme from WordPress dashboard) to them.
I hope that helps :)
Let us know if you have any other questions!
Best regards,
YigitHi,
@michaelH Thanks for your help!
I tried deleting token saving theme options and adding it once again on a few users installation and it worked. Could you please try that and see if that helps?Best regards,
YigitHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
YigitHi,
Glad we could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/menu/#toggle-id-71 and choose to display text menu instead of icon
Best regards,
YigitHi,
Nice catch! :)
You are welcome!
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
If you are having the issue, please start a new thread – https://kriesi.at/support/forum/enfold/ and attach WP admin logins in private content field so we can look into it.
Please make sure you checked Rikard’s post here – https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
Best regards,
YigitHi,
I was mistaken, it was simply transparent logo uploaded in Enfold theme options > Header > Transparency Options. I deleted it. Please review your website!
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit
