Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 21, 2019 at 11:08 am #1056527
    richardbeatty

    Hi
    I’ve not been able to update via the theme updater for a few months now and have to update via filezilla each time …. which for the 5 websites is now proving time consuming as least in the long term.

    I have changed the envato credentials and am familiar with the manual update process.

    The website credentials are supplied.

    I can also supply filezilla credentials if required.

    The wordpress error message is:
    An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. config-templatebuilder/avia-template-builder/images/sc-price.png, config-templatebuilder/avia-template-builder/images/sc-icongrid.png, config-templatebuilder/avia-template-builder/.DS_Store, config-templatebuilder/avia-shortcodes/icongrid/icongrid.php, config-templatebuilder/avia-shortcodes/icongrid/icongrid.js, config-templatebuilder/avia-shortcodes/icongrid/icongrid.css, config-templatebuilder/avia-shortcodes/.DS_Store, config-templatebuilder/avia-shortcodes/social_share/.DS_Store, config-templatebuilder/avia-shortcodes/masonry_gallery/.DS_Store, config-templatebuilder/avia-shortcodes/product_snippets/product_snippet_price.php, config-templatebuilder/avia-shortcodes/testimonials/.DS_Store, lang/sk_SK.po, lang/sk_SK.mo, .DS_Store, includes/admin/demo_files/agency-onepage.php, includes/admin/demo_files/.DS_Store, includes/admin/demo_files/demo_images/.DS_Store, includes/admin/demo_files/demo_images/knowledgebase.jpg, includes/admin/demo_files/demo_images/agency-onepage.jpg, includes/admin/demo_files/knowledgebase.php, includes/admin/demo_files/agency-onepage.xml, includes/admin/demo_files/knowledgebase.xml, includes/.DS_Store, css/.DS_Store, framework/php/auto-updates/class-avia-theme-updater.php, framework/php/auto-updates/class-avia-envato-base-api.php, framework/.DS_Store, config-gutenberg/class-avia-gutenberg.php, config-layerslider/.DS_Store, js/aviapopup/.DS_Store, js/avia-snippet-widget.js

    Thanks

    Richard

    January 21, 2019 at 2:22 pm #1056657
    Nikko

    Hey richardbeatty,

    Please provide the username as well :)

    Best regards,
    Nikko

    January 22, 2019 at 8:10 pm #1057417
    bernd wendner

    Hello,
    I have the same problem. It is not possible to update from 4.5 to 4.5.2.
    Please can you help me.
    Thanks

    Bernd

    The wordpress error message is:

    An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. taxonomy-portfolio_entries.php, forum.php, .DS_Store, config-layerslider, config-layerslider/.DS_Store, config-layerslider/LayerSlider, config-layerslider/LayerSlider/wp, config-layerslider/LayerSlider/wp/hooks.php, config-layerslider/LayerSlider/wp/notices.php, config-layerslider/LayerSlider/wp/actions.php, config-layerslider/LayerSlider/wp/menus.php, config-layerslider/LayerSlider/wp/tinymce.php, config-layerslider/LayerSlider/wp/index.php, config-layerslider/LayerSlider/wp/compatibility.php, config-layerslider/LayerSlider/wp/tinymce_l10n.php, config-layerslider/LayerSlider/wp/scripts.php, config-layerslider/LayerSlider/wp/shortcodes.php, config-layerslider/LayerSlider/wp/activation.php, config-layerslider/LayerSlider/wp/widgets.php, config-layerslider/LayerSlider/wp/scripts_l10n.php, config-layerslider/LayerSlider/index.php, config-layerslider/LayerSlider/demos, config-layerslider/LayerSlider/demos/transitions.js, config-layerslider/LayerSlider/demos/index.php, config-layerslider/LayerSlider/helpers, config-layerslider/LayerSlider/helpers/index.php, config-layerslider/LayerSlider/helpers/phpQuery.php, config-

    January 23, 2019 at 2:36 pm #1057743
    Yigit

    Hi,

    I tried updating the theme using “Update Theme and Plugins from Zip File” plugin however it did not work. Can we try de-activating all active plugins for testing purposes?

    Best regards,
    Yigit

    January 23, 2019 at 3:53 pm #1057778
    bernd wendner
    This reply has been marked as private.
    January 26, 2019 at 12:24 am #1058954
    richardbeatty

    Hi Yigit

    please see log in username, sorry about that.
    I tried deactivating all plugins, still get the same error, and have re-activated the plugins.

    An error occurred while updating Enfold: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. config-templatebuilder/avia-template-builder/images/sc-price.png ……. ETC ETC

    Richard

    January 26, 2019 at 7:24 pm #1059223
    Mike

    Hi,
    Please note that your error message is: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.
    Please check your file permissions, here’s a good article explaining how: How to Fix File and Folder Permissions Error in WordPress

    Best regards,
    Mike

    January 28, 2019 at 12:23 am #1059476
    richardbeatty
    This reply has been marked as private.
    January 28, 2019 at 8:43 am #1059547
    Vinay

    Hi,

    I tried to update the theme and again got the same error.

    Please update using an FTP client.

    Theme update

    Best regards,
    Vinay

    January 30, 2019 at 2:55 am #1060317
    richardbeatty

    Hi Vinay

    Do you have a reference that helps to prevent this in future?

    I applied this exactly but it didn’t fix the issue

    https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

    Thanks

    Richard

    January 30, 2019 at 7:59 am #1060363
    bernd wendner

    Hello,
    the update of Enfold and WordPress itself has worked via FTP on my website. I hope that this problem is solved for the future. It should be possible to update the theme automatically.

    Best regards
    Bernd

    January 31, 2019 at 9:49 pm #1061247
    Victoria

    Hi Bernd,

    Well, this problem is solved, but some other issues might arise. We are always here to help.

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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