Hey John!

Could you please post WP admin logins here privately so we can look into it?

Cheers!
Yigit

Hey Daniel,

Yes, with the latest version you are able to choose between Gutenberg and Classic editor. Enfold’s Advanced Layout Builder is present as well :)

Cheers!
Yigit

Hi,

Thanks for contacting us!

Envato has updated their API and so did we therefore Enfold needs to be updated manually. Here are the instructions – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!
Regards,
Yigit

Hi,

I added following code to Quick CSS

.page-id-3642 div .mejs-overlay-button {
    display: none;
}

Please review your website :)

Regards,
Yigit

Hi Ben (@benduncalf),

Please try adding following code to bottom of Functions.php file in Appearance > Editor

add_filter( 'woocommerce_is_purchasable', '__return_false');

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hey Morcy!

Please try adding following code to Functions.php file in Appearance > Editor
add_theme_support('avia_no_session_support');

Cheers!
Yigit

Hey!

From which version are you updating Enfold? I tried updating from 4.5.2 to 4.5.3 on my local installation using personal token and it worked fine.
If you are updating from an older version of Enfold, please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

Regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

#header .avia-slideshow {
    margin: 0;
}
#header .widget {
    padding: 0;
}
.container.av-logo-container {
    display: none;
}

Best regards,
Yigit

Hey Stegemueller!

You can go to Appearance > Menus, add a new Custom Link and link it to “#pages-2” :)

Best regards,
Yigit

Hi Karsten,

Thanks for contacting us!

If the license is not in use and will not be in use, you can use it on another website with the same API key :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

Regards,
Yigit

Hey,

Please add following code to bottom of functions.php file of your child theme

function avia_remove_debug() { 
remove_action('wp_head','avia_debugging_info',1000); 
} 
add_action( 'init', 'avia_remove_debug');

If that does not help, please post a screenshot and point out the changes you would like to make :)

Best regards,
Yigit

Hey Yannick,

Please do not add custom fonts by modifying functions.php file but instead, please refer to this post – https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts. Also, please make sure to choose all needed font weights in Customize tab before downloading your font family :)

Best regards,
Yigit

Hi,

You are welcome! Always happy to help :)
Let us know if you have any other questions or issues!

Regards,
Yigit

Hi Diamond!

Thanks for contacting us!

ThemeForest/Envato currently does not offer such license therefore you would need to purchase a separate license for each website you create. You can read more about licenses here – https://themeforest.net/licenses/standard

Let us know if you have any other questions :)

Regards,
Yigit