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Hi,
Glad Günter’s solution worked. We will include the fix in upcoming update :)
Cheers!
YigitHi Chris,
We will include the fix in upcoming update.
For anyone else having the same issue and would like to apply temporary fix, please refer to Günter’s post here – https://kriesi.at/support/topic/possible-css-rendering-bug-in-4-5-5/#post-1083761
Regards,
YigitHey!
Günter has posted a fix here – https://kriesi.at/support/topic/possible-css-rendering-bug-in-4-5-5/#post-1083761. We will include the fix in upcoming update.
Cheers!
YigitHi Phil,
Thanks for contacting us!
Yes, that would be possible. Could you please go to – https://kriesi.at/themes/enfold-overview/ and share the links of pages you would like to replicate here?
You can also go to Enfold theme options > Demo Import and import any demo you like with a single click within a few minutes. You can read more about importing demos here – https://kriesi.at/documentation/enfold/import-demos/
Regards,
YigitHi!
I tried hovering on menu icon and then hovering once again when menu is opened but “menu” text has not showed up for me.
Have you figured it out already? If not, could you please post a screenshot and show the first issue?Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
.html_av-submenu-hidden .av-submenu-indicator { display: none; } #top #av-burger-menu-ul { padding-top: 50px!important; }If that still does not work, please create temporary admin logins and post them here privately so we can check why it is not working :)
Best regards,
YigitHi,
Glad you figured it out and thanks for sharing your solution! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
Great! Please do so and let us know if you have any issues :)
Best regards,
YigitHey Gosilan,
Thanks for contacting us!
You are not using a very old version of the theme, therefore there should not be any issues with your website when you update the theme.
You can purchase an Enfold license here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi.
Then you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/ to register your theme and then you should receive auto update.
If you have any questions or issues regarding the theme, you can register to our support forum – https://kriesi.at/support/register/ using your purchase and start new threads under Enfold sub forum :)
Best regards,
YigitHey Laura,
Thanks for contacting us!
You are currently using a very old version of Enfold, 3.5.2. Updating Enfold to the latest version 4.5.5 (which also has updated version of LayerSlider plugin) would solve the compatibility issue you are having.
Please register to our support forum – https://kriesi.at/support/register/ using your purchase code, login and then refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ to update your theme.
If you would like us to update the theme for you, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field :)Best regards,
YigitHey,
Thanks for contacting us!
No, that is not all we provide with support. You can register to our support forum – https://kriesi.at/support/register/, login and start your own threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post with any question or issue you may have. We do help with small customizations as well :)
Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Cheers!
YigitHey,
Please add following code to bottom of functions.php file of your child theme – https://kriesi.at/documentation/enfold/child-theme/
add_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1); function avia_change_postgrid_excerpt_length($length) { $length = 100; return $length; }and adjust the value, “100” as needed :)
Regards,
YigitHi,
Thanks for contacting us!
I have searched your email in our database however there were no results. Could you please post your purchase code here privately so we can reset your forum account?
In case you have not registered to our forum yet, you can do so here – https://kriesi.at/support/register/ using your purchase code. After logging in, you can start new threads under Enfold sub forum :)
Regards,
YigitHi,
Thanks for contacting us!
Please see private content field below for your credentials :)
Regards,
YigitHi,
Thanks for contacting us!
We sell Enfold theme exclusively on ThemeForest and due to our agreement, we are not allowed to sell/distribute themes directly. Theme needs to be purchased on ThemeForest. Please contact Envato support :)
Best regards,
YigitHey,
Thanks for contacting us!
We would like to inform you that we only provide support to our registered users.
You can register to our support forum here – and then start a new thread under Enfold sub forum.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)
Best regards,
YigitHey,
Thanks for contacting us!
You would definitely need a plugin for such feature. In my humble opinion, this feature is too specific to be included in premium themes.
I made a quick search on Google and found these plugins – https://wordpress.org/plugins/web-to-print-online-designer/ and https://wordpress.org/plugins/udraw/. I am pretty sure there are paid alternatives as well but unfortunately i do not have any experience with such plugins and cannot recommend you one.
I hope that helps! Let us know if you have any other questions :)
Cheers!
YigitHi,
Issue seem to occur when boxed layout is chosen and there are Featured Image Sliders on the page. HTML is somehow broken and only deleting sliders fix it. I enabled debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode but shortcode parser does not show any errors.
I will report the issue to our devs. Please kindly wait to hear from us :)
Edit: I created a test page which is a copy of your homepage and deleted all elements except for Featured Image Sliders and page loads fine. I could not reproduce the issue on my local installation either. I will ask my teammates to check your page to see if they can figure out what exactly is breaking HTML.
Best regards,
Yigit-
This reply was modified 6 years, 1 month ago by
Yigit.
Hey,
Sorry for the late reply!
I think it would be easier to modify theme files since you are already using a child theme and then use custom CSS. But before that, could you please post a screenshot and show the changes you would like to make so we can make sure that we are on the same page?
Best regards,
YigitHey,
Sorry for the late reply!
Logo height is resized according to header height. You can go to Enfold theme options > Header and change header height and your logo size should be increased automatically.
Could you please post temporary admin logins here privately so we can look into it?
Best regards,
YigitHi,
I looked into your website and checked Gravity Forms first. I was able to edit existing forms. Could you please check it once again?
HTML is broken for some reason. I wanted to enable debugging mode by adding following code to Functions.php file however that did not work
//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }Could you please post FTP logins here privately as well so we can add the code to file via FTP?
Best regards,
YigitHi Pete,
I enabled debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and checked for errors in Enfold shortcode parser. There were two unclosed shortcodes in Heading element. I chose “auto repair function enabled” and updated the page and that seem to fixed the issue. Could you please point out other pages where you have similar issue so we can check those as well?
Best regards,
YigitHi,
Please make sure you have checked all required permissions – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5 and try again.
Best regards,
YigitMarch 27, 2019 at 2:41 pm in reply to: Single blog post top not completely visible on mobile devices #1083631Hi,
Please use the code as following
@media only screen and (max-width: 767px) { .responsive #top.single-post #main { padding-top: 130px!important; }}That should apply the code only on single posts :)
Best regards,
YigitMarch 27, 2019 at 2:39 pm in reply to: utiliza un formato que coincida con el solicitado, cantidad #1083629Hi,
I checked your website on macOs on Chrome version 73.0.3683.75 and i cannot reproduce the issue on my end. I am able to change quantity using + and – buttons and also by typing the amount manually. I attached a screenshot in private content field.
Which version of Chrome and operating system are you using?
Best regards,
YigitMarch 26, 2019 at 10:40 pm in reply to: Single blog post top not completely visible on mobile devices #1083285Hey,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
@media only screen and (max-width: 767px) { .responsive #top #main { padding-top: 130px!important; }}Custom CSS code should not be necessary. We will look into it and report to our devs if it is a general issue.
Best regards,
YigitHi,
You can download the latest version from ThemeForest and then refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
YigitMarch 26, 2019 at 4:34 pm in reply to: utiliza un formato que coincida con el solicitado, cantidad #1083161Hi,
Replied to your thread here – https://kriesi.at/support/topic/utiliza-un-formato-que-coincida-con-el-solicitado-cantidad-2/. Let us continue there.
Best regards,
Yigit -
This reply was modified 6 years, 1 month ago by
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