Forum Replies Created

Viewing 30 posts - 12,091 through 12,120 (of 82,620 total)
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  • in reply to: Upgrade enfold #1086189

    Hi Niklas,

    Thanks for contacting us!

    Yes, the latest version of Enfold 4.5.5 supports PHP 7.2 :)

    Best regards,
    Yigit

    in reply to: Affordable Guest Posting Service #1086187

    Hi,

    Thanks for contacting us!

    We are currently not accepting guest posts. If we change our mind in future, we will contact you :)

    Best regards,
    Yigit

    in reply to: what email are we registered at forum with #1086186

    Hi,

    Thanks for contacting us!

    I have checked your purchase code and it is not registered yet. You can register your account here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum.

    Please register and let us know if you do not receive your password so we can reset your password after you chose your email and username :)

    Best regards,
    Yigit

    in reply to: Upgrading enfold #1086185

    Hey Tim,

    Thanks for contacting us!

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and a Personal Token. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Best regards,
    Yigit

    in reply to: Custom Date Validation #1086055

    Hi,

    Please copy unmodified enfold/framework/php/class-form-generator.php file and paste it inside enfold-child folder and find following at the top and remove it (please do not remove PHP opening tag)

    
    if (  ! defined( 'AVIA_FW' ) ) exit( 'No direct script access allowed' );
    

    If that still does not help, please post FTP and WP admin logins here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: Custom Date Validation #1085680

    Hi,

    Please refer to first 3 steps here – https://kriesi.at/support/topic/a-few-changes-and-edits-please/#post-1038016 :)

    Best regards,
    Yigit

    in reply to: FEATURE SUGGESTION: Masonry filtrable by link #tag #1085673

    Hey,

    Thanks for your sharing your solution. We will share your request with our devs.

    Best regards,
    Yigit

    Hi,

    Which version of Enfold are you using? If not the latest 4.5.5, please update the theme – https://kriesi.at/documentation/enfold/theme-update/

    Best regards,
    Yigit

    Hey,

    Please try adding following code to bottom of functions.php file in Appearance > Editor

    remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );
    add_action(    'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 );

    Best regards,
    Yigit

    in reply to: Enfold 4.2.6 I can not edit page, it is thinking #1085630

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    @media only screen and (max-width: 990px){
    .responsive #top #wrap_all #header {
        position: relative;
        width: 100%;
        float: none;
        height: auto;
        margin: 0 !important;
        opacity: 1;
        min-height: 0;
    }
    .responsive #top .av-main-nav .menu-item {
        display: none;
    }
    .responsive #top .logo {
        position: static;
        display: table;
        height: 80px !important;
        float: none;
        padding: 0;
        border: none;
        width: 80%;
    }
    .responsive .logo img {
        height: auto !important;
        width: auto;
        max-width: 100%;
        display: block;
        max-height: 80px;
    }
    .responsive #top #wrap_all .container {
        width: 85%;
        max-width: 85%;
        margin: 0 auto;
        padding-left: 0;
        padding-right: 0;
        float: none;
    }
    .responsive #top .av-main-nav .menu-item-avia-special {
        display: block;
    }
    .responsive #top #wrap_all .main_menu {
        top: 0;
        height: 80px;
        left: auto;
        right: 0;
        display: block;
        position: absolute;
    }
    .responsive.html_header_left #main {
        margin-left: 0;
    }}
    
    
    

    Best regards,
    Yigit

    in reply to: Weird page loading behavior #1085597

    Hi,

    Could you please go to Enfold theme options > Performance tab and choose to load all elements and see if that helps? Tab section element’s assets seem to take some time to load.

    Best regards,
    Yigit

    in reply to: Custom template archive page with custom field filter #1085576

    Hey Michael,

    Could you please create a staging site and post FTP and WP admin logins here privately so we can look into it?

    Best regards,
    Yigit

    in reply to: Enfold 4.2.6 I can not edit page, it is thinking #1085574

    Hi,

    Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version 4.5.5 and issue should be solved :)

    Cheers!
    Yigit

    in reply to: Icon List Element Issue #1085572

    Hi!


    @guenni007
    Günter said initialising all variables at a place and making sure they have a valid value is a good practise. To make code easier to read and to help keep it more stable, in case someone removes the second line and later adds a string you get notices

    Regards,
    Yigit

    in reply to: Blurry icons #1085559

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    .page-id-6352 img.avia_image { width: 75px; }
    
    

    When i try to edit your page or add custom CSS, i am automatically logged out therefore i am not able to make any changes :)

    Best regards,
    Yigit

    in reply to: mega menu / transparent header #1085495

    Hi,

    I added custom CSS code above to Enfold theme options > General Styling > Quick CSS then went to Enfold theme options > Header > Transparency Options and set transparent menu color to black. Please review your website

    Best regards,
    Yigit

    Hi H,

    Thanks for the info!

    I am seeing error due to Google maps in console – https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error. I see that you have inserted Google maps API key in Enfold theme options. Could you please enable it on your staging site as well?

    Best regards,
    Yigit

    in reply to: Buy update for Enfold 3.8.4 #1085429

    Hi,

    Thanks for contacting us!

    You are currently using a very old version of Enfold. Updating the theme to the latest version 4.5.5 would fix the issues you are having.

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and a Personal Token. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Best regards,
    Yigit

    in reply to: Account login #1085114

    Hi,

    Thanks for contacting us!

    We have updated your forum account. Please see private content field for details :)

    Best regards,
    Yigit

    in reply to: USE OLD ENFOLD Licence already bought on a new website #1084672

    Hi Mattia,

    Thanks for contacting us!

    Sure, as long as license is not used on a website, you can use it on your new project :)

    Let us know if you have any other questions!

    Best regards,
    Yigit

    Hey,

    Thanks for contacting us!

    Enfold is compatible with PHP 7.2 however looking at the error, Project Supremacy plugin is not. Please go to /wp-content/plugins/ and rename project-supremacy and check if that helps. If it does, it means issue is related to the plugin :)

    Cheers!
    Yigit

    in reply to: lost password #1084515

    Hey,

    Thanks for contacting us!

    3.0.2 is a very old version of Enfold and updating the theme should solve the issue you are having.

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and a Personal Token. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Regards,
    Yigit

    in reply to: Redirect Logo #1084306

    Hi,

    I am not sure why overwriting files in editor is not working but i think it may be related to your server settings.

    Please try going to /wp-content/themes/enfold/functions.php and add following code to the bottom of the file

    // Change Logo link
    add_filter('avf_logo_link','av_change_logo_link');
    function av_change_logo_link($link)
    {
            $link = "https://kriesi.at";
        return $link; 
    }

    If you would like us to do it for you, please post FTP logins here privately as well.

    Regards,
    Yigit

    in reply to: LayerSlider plugin #1084265

    Hi,

    You are welcome Laura!

    Best regards,
    Yigit

    in reply to: LayerSlider plugin #1084243

    Hi,

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and a Personal Token. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!
    Cheers!
    Yigit

    in reply to: Icon List Custom Color Bug #1084205

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: 2nd Icon List Losing Color Styling #1084184

    Hi!

    Glad it worked! We will keep the thread open and wait to hear from @premierepc. If you have any other questions or issues, please start a new thread :)

    Best regards,
    Yigit

    in reply to: Icon List Custom Color Bug #1084181

    Hi,

    I applied the solution Günter posted here – https://kriesi.at/support/topic/possible-css-rendering-bug-in-4-5-5/#post-1083761. Fix will be included in upcoming update. Please review your website :)


    @heavyman
    Thanks for sharing the solution!

    Cheers!
    Yigit

    Hey,

    I believe this one is resolved here – https://kriesi.at/support/topic/icon-lists-have-become-gray-in-latest-update-please-help/

    If you need further assistance, please let us know!

    Cheers!
    Yigit

Viewing 30 posts - 12,091 through 12,120 (of 82,620 total)