Page 363 – Support | Kriesi.at – Premium WordPress Themes

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Posts
December 4, 2019 at 2:33 pm in reply to: Update Enfold #1162607

Yigit
Keymaster

Hey,

I see that you have the latest version of Enfold installed however you also have Enfold 3.2 installed. Please delete the old version of the theme.

Cheers!
Yigit

December 4, 2019 at 2:20 pm in reply to: child theme css issue #1162603

Yigit
Keymaster

Hi,

After making CSS or JS changes, please go to Enfold theme options > Performance and disable “CSS file merging and compression” and “Javascript file merging and compression”, save theme options, flush browser cache and enable them once again.

I tried adding custom CSS code to bottom of your Style.css file for testing purposes and it worked :)

Best regards,
Yigit

December 4, 2019 at 2:14 pm in reply to: Page reload text change #1162600
Yigit
Keymaster
Hi,

You can translate the string using – https://wordpress.org/plugins/loco-translate/

To change the text, please add following code to bottom of Functions.php file of your child theme in Appearance > Editor
```
add_filter('avf_auto_reload_message','avf_auto_reload_message_new');
function avf_auto_reload_message_new(){
	$reload  =	'<div class="av-cookie-auto-reload-container">';
	$reload .=		'<h2>' . __( 'Reloading the page', 'avia_framework' ) . '</h2>';
	$reload .=		'<p>';
	$reload .=			__( 'New reload text goes here', 'avia_framework' );
	$reload .=		'</p>';
	$reload .=	'</div>';
	return $reload;		
}
```
Regards,
Yigit
December 4, 2019 at 2:05 pm in reply to: reduce spacing between footer columns #1162594

Yigit
Keymaster

Hi,

Could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com and post the links here.
Code i posted above should decrease margin between footer columns and increase their width.

Best regards,
Yigit

December 4, 2019 at 2:03 pm in reply to: Layerslider WP on iPad #1162593

Yigit
Keymaster

Hi,

I have applied the changes but i unfortunately do not have an ipad to test. Could you please clear browser cache on your ipad and check once again?

Best regards,
Yigit

December 4, 2019 at 2:00 pm in reply to: reduce spacing between footer columns #1162590
Yigit
Keymaster
Hey!

Please add following code to Quick CSS as well and adjust values as needed
```
#footer div .av_one_third:not(.first) {
    margin-left: 3%;
}
#footer div .av_one_third {
    width: 31.3%;
}
```
Regards,
Yigit
December 4, 2019 at 1:57 pm in reply to: iphone problem Enfold / PW WooCommerce Gift Cards #1162588

Yigit
Keymaster

Hey,

Sorry for the late reply!

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js in Appearance > Editor? Please make sure to disable “Javascript file merging and compression” in Enfold theme options > Performance, save, flush cache and enable it once again.

If you would like us to do it for you, please post temporary admin logins here privately.

Fix will be included in upcoming version :)

Cheers!
Yigit

December 4, 2019 at 1:54 pm in reply to: Logo is not showing! #1162586

Yigit
Keymaster

Hey,

It seems like you are using a lazy load feature on images. Could you please try disabling it or excluding logo from lazy loading?

Cheers!
Yigit

December 4, 2019 at 1:52 pm in reply to: reduce spacing between footer columns #1162584
Yigit
Keymaster
Hey,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
@media only screen and (max-width: 480px) {
#footer .widget {
    margin: 0;
}}
```
Best regards,
Yigit
December 4, 2019 at 1:48 pm in reply to: Remove the small white space between the 4 columns – SECOND EPISODE ^_^ #1162580

Yigit
Keymaster

Hi,

Sure Bruno, we will keep the thread open and wait to hear from you!

Thread will be on hold and will be opened when you reply :)

Regards,
Yigit

December 4, 2019 at 1:47 pm in reply to: Layerslider WP on iPad #1162579

Yigit
Keymaster

Hi,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js in Appearance > Editor? If you would like us to do it for you, please post temporary admin logins here privately.

Fix will be included in upcoming version :)

Regards,
Yigit

December 4, 2019 at 1:37 pm in reply to: un banne in enfold froum #1162572

Yigit
Keymaster

Hello,

I would like to remind why you were banned. You have repeatedly injected ads of your own website in Persian translation even though we have asked you not to do so after first time you posted translations. I even asked if there were any ads in the final translation you posted, you said “there are not any” but there were still some. We received many complaints from our Persian users because of your ads.

Regards,
Yigit

December 4, 2019 at 1:24 pm in reply to: Theme Update -> Plugin kaputt #1162570

Yigit
Keymaster

Hi Kim,

You are welcome, always happy to help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

December 4, 2019 at 1:23 pm in reply to: Breadcrumbs #1162568

Yigit
Keymaster

Merhabalar,

Rica ederim, yardimci olabildigime sevindim :)

Baska her hangi bir sorunuz veya sorununuz olursa lutfen tekrardan iletisime gecmekten cekinmeyin!

Best regards,
Yigit

December 3, 2019 at 6:48 pm in reply to: Theme Update -> Plugin kaputt #1162317

Yigit
Keymaster

Hi,

I disabled “Load jQuery in your footer” in Enfold theme options > Performance and that helped. I also de-activated “classic editor” plugin and chose to use “WP Classic editor” in Enfold theme options.

Please review your website :)

Best regards,
Yigit

December 3, 2019 at 6:31 pm in reply to: Breadcrumbs #1162309
Yigit
Keymaster
Hi,

1- I enabled Custom Fields (Özel Alanlar) in Settings and checked “header” and it was set to “no” – https://prnt.sc/q5o31x. I simply typed “yes” and updated your page. I am not sure why exactly this issue occurs but in case it happens in future, please check if header is set to “yes” in custom fields.

2- I added following code to bottom of Style.css file of your child theme in Appearance > Editor
```
.recentcomments a, .widget_recent_entries li a {
    font-style: inherit;
    font-family: inherit;
    font-size: 13px;
}
```
Please review your website :)

Best regards,
Yigit
December 3, 2019 at 4:15 pm in reply to: Breadcrumbs #1162258

Yigit
Keymaster

Merhabalar :)

Login credentials are not working for me. Could you please check them once again?

Best regards,
Yigit

December 3, 2019 at 4:13 pm in reply to: tab section image size #1162257
Yigit
Keymaster
Merhabalar :)

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.av-tab-section-image {
    width: 120px;
    height: 120px;
}
```
Best regards,
Yigit
December 3, 2019 at 4:09 pm in reply to: Updating one download on two sites #1162256

Yigit
Keymaster

Hey Xan,

Sure, in that case you can download once and update both sites :)

Let us know if you have any other questions or issues!

Cheers!
Yigit

December 3, 2019 at 4:08 pm in reply to: Hintergrund einstellen #1162252

Yigit
Keymaster

Hallo!

Glad you figured it out! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

December 3, 2019 at 4:06 pm in reply to: Theme 4.5 update giving Error #1162251

Yigit
Keymaster

Hi!

You can go to Appearance > Themes and click “Add new” and then click “upload” on top :)

Best regards,
Yigit

December 3, 2019 at 4:04 pm in reply to: Theme Update -> Plugin kaputt #1162250

Yigit
Keymaster

Hey Kim!

Could you please post WP admin logins here privately so we can look into it? We might need FTP logins as well.
Also, have you considered using The Events Calendar instead? It is fully compatible with Enfold :)

Best regards,
Yigit

December 3, 2019 at 4:00 pm in reply to: Gravity forms not showing on mobile devices #1162247

Yigit
Keymaster

Hi,

You are welcome! We are sorry this took a while. Hopefully that will not be the case in future :)

Let us know if you have any other questions or issues!

Best regards,
Yigit

December 3, 2019 at 3:56 pm in reply to: Contact Form endolf tema #1162244

Yigit
Keymaster

Hi,

I replied to your thread here – https://kriesi.at/support/topic/i-couldnt-use-endolf-contact-form/. Let us continue there :)

Best regards,
Yigit

December 3, 2019 at 3:56 pm in reply to: I couldnt use Endolf Contact form #1162243

Yigit
Keymaster

Merhabalar Orhan :)

Lutfen bu gonderideki adimlari deneyebilir misiniz – https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-?Bazi servis saglayicilari SMTP kullanimini gerektirebiliyor. Oyle bir durumda bu eklentiyi yukleyip ayarlarini yapmaniz sorunu cozecektir – https://wordpress.org/plugins/wp-smtp/. SMTP sunucu bilgilerini servis saglayicinizla iletisime gecerek ogrenebilirsiniz :)

Cheers!
Yigit

December 3, 2019 at 3:52 pm in reply to: Grid row mobile responsiveness not working properly #1162242
Yigit
Keymaster
Hi!

I added following CSS code to bottom of Quick CSS field in Enfold theme options > General Styling
```
@media only screen and (max-width: 767px) {
.av-layout-grid-container {
display: block;
}}
```
Please review your website :)

Best regards,
Yigit
December 3, 2019 at 3:40 pm in reply to: Gravity forms not showing on mobile devices #1162237

Yigit
Keymaster

Hey,

I replaced /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and now Gravity Forms are showing up.

We have fixed this issue and it will be included in Enfold 4.6.4. Please review your website :)

Regards,
Yigit

December 3, 2019 at 3:14 pm in reply to: Add favicon on Extra Elements #1162220

Yigit
Keymaster

Hi,

Thanks :)

Sure, you can add your icon on a page, publish it and then on front-end you can right click on your icon and copy HTML code and paste it in small info field. If you need assistance, please add your icon to a page and send us a link and we will give you HTML code you can use :)

Best regards,
Yigit

December 3, 2019 at 3:08 pm in reply to: Remove the small white space between the 4 columns – SECOND EPISODE ^_^ #1162219

Yigit
Keymaster

Hi,

I switched screen resolution to 1920x1200px but i still could not reproduce the issue. Attached screenshots in private content field below.

Does this happen on a certain browser or computer?

Best regards,
Yigit

December 2, 2019 at 9:10 pm in reply to: padding header and footer #1162005

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 10,861 through 10,890 (of 82,620 total)

← 1 2 3 … 362 363 364 … 2,752 2,753 2,754 →