Hey,

Thanks for contacting us!

You are currently using a very old version of Enfold and updating it to the latest version would fix the issues you are experiencing.

You may need to re-configure header and widgets settings but other than that, updating the theme should go smooth. We would recommend you to update it via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

I hope that helps!

Let us know if you have any other questions or issues :)

Cheers!
Yigit

Hi,

Could you please post FTP logins here privately as well so we can look into it?

Best regards,
Yigit

Merhabalar :)

Which demo did you import?
Please see – https://kriesi.at/documentation/enfold/import-demos/#imported-demo-site-dont-look-similar-to-live-demos

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Regards,
Yigit

Hey Roberto,

I replaced /enfold/js/avia-snippet-cookieconsent.js file with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js in Appearance > Editor. Fix will be included in upcoming version. Please review your website :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum.

Cheers!
Yigit

Hi,

Site cannot be found. Could you please check your link once again?

Best regards,
Yigit

Hi Dan,

We can create the page for you :)

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use wordpress@kriesi.at ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi,

They actually created separate pages for artists, added linked names on top and linked images + names on bottom.
Instead of creating pages, you can add your artists as portfolio items – https://kriesi.at/documentation/enfold/portfolio-grid/#creating-new-portfolio-items and change slug from “portfolio-item” to “artist” etc. in Settings > Permalinks.

I hope that works for you!

Best regards,
Yigit

Hey,

Header issue is related to header.php file in your child theme. Deleting it or applying the changes you applied on it on new header.php file will fix the issue. Have you modified all files included in your child theme?

Cheers!
Yigit

Hi V,

Thanks for contacting us!

You can refer to this post – https://kriesi.at/documentation/enfold/menu/#one-page-menu and add Color Section elements with unique ID for each row and then link your text to those sections :)

Regards,
Yigit

Hi,

I have already replaced it on your installation and confirmed it is working. I checked once again, still working. Attached a screenshot in private content field :)
Please flush browser cache and refresh your page a few times.

Best regards,
Yigit

Hi,

I can see the issue on webdesign page but cannot see in portfolio page. Attached a screenshot in private content field.

Could you please post a screenshot showing the issue on portfolio page and WP admin logins in private content field so we can look into it?

Best regards,
Yigit

Hi,

Please use the code as following

@media only screen and (min-width: 1024px){ 
.avia-slideshow-arrows.avia-slideshow-controls {
	width: 113%!important;
	position:absolute!important;
	top: 200px!important;
	transform: translateY(-50%)!important;
	width: 100%;
	z-index:999;
        margin-left: -80px;
}

.avia-slideshow-arrows.avia-slideshow-controls .next-slide {
    right: 0!important;
}}

Best regards,
Yigit

Hi,

I checked your website however it looks fine on my end. Attached a screenshot in private content field.
Could you please post a screenshot and show the changes you would like to make?

Regards,
Yigit

Hi,

You are welcome Michael! Always so happy to help :) All the best!

Best regards,
Yigit

Hey Michael,

It seems like you have inserted Masonry element inside a Grid Row element with 200px padding on the sides which squeezes your images in masonry on mobile.
Please edit your element and remove padding values. You can insert empty column elements on the sides if you would like to display whitespace :)

Best regards,
Yigit