Page 36 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 1,051 through 1,080 (of 82,602 total)

← 1 2 3 … 35 36 37 … 2,752 2,753 2,754 →

Author

Posts
January 25, 2023 at 3:59 pm in reply to: Issue with adding tickets to cart (Enfold + EventCalendar/Ticket + WooCommerce) #1395181

Yigit
Keymaster

Hi Beatrice,

This is currently just a temporary fix, we do not have a final fix at the moment. We are going to consider the best solution and will implement that. This thread is shared as a reference and we will post here when there are any updates.

Best regards,
Yigit

January 25, 2023 at 3:57 pm in reply to: theme bug #1395180

Yigit
Keymaster

Hi,

Due to our policy, we only connect to publicly accessible websites.

Please create a public staging site and provide WP admin and FTP logins so we can look into it :)

Best regards,
Yigit

January 25, 2023 at 3:56 pm in reply to: Burger Menu disable underline #1395176

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

January 25, 2023 at 3:55 pm in reply to: IMPOSSIBLE TO IMPORT DEMO ENOLD 2017 #1395175

Yigit
Keymaster

Hi Pascal,

Please review your website :)

Best regards,
Yigit

January 25, 2023 at 3:33 pm in reply to: Burger Menu disable underline #1395163
Yigit
Keymaster
Hi,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
a:where(:not(.wp-element-button)) {
  text-decoration: none;
}
```
Regards,
Yigit
January 25, 2023 at 3:06 pm in reply to: avia page builder erscheint nicht? #1395151

Yigit
Keymaster

Hi,

I found that the issue is in the enfold-child/shortcodes/grid-row.php file. I have deleted the file from the shortcodes folder and ALB works as expected.

Please take these steps: https://kriesi.at/support/topic/avia-page-builder-erscheint-nicht/#post-1394932 and add the updated grid-row.php file to your child theme. The file is located in /enfold/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php on the parent theme :)

Best regards,
Yigit

January 25, 2023 at 2:43 pm in reply to: Registering to Forum – Being allowed to write / ask questions in forum #1395148

Yigit
Keymaster

Hey,

Thanks for contacting us!

We have sent you a reset link to your email. You can use it to reset your forum logins.

Then, please go to https://kriesi.at/support/forum/enfold#new-post and revalidate your purchase code. After that, you can start new threads :)

We would need WP admin login to look into the issue. So please start a new thread and attach temporary WP admin login in the private content field.

Best regards,
Yigit

January 25, 2023 at 2:37 pm in reply to: Avia layout builder not opening #1395147

Yigit
Keymaster

Hi,

Great! Glad Ismael could help!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

January 25, 2023 at 2:32 pm in reply to: How to remove the “title attribute” in post title link #1395146

Yigit
Keymaster

Hi,

@yundian I cannot reproduce the issue on my test installation. Please see the private content field below for the link.

@Guenni007 I have updated the line in our documentation :)

Best regards,
Yigit

January 25, 2023 at 12:17 pm in reply to: Remove alt image name #1395127

Yigit
Keymaster

Hi Antonio,

You can go to Appearance > Editor and add the code to functions.php file of your child theme :)

Best regards,
Yigit

January 25, 2023 at 11:32 am in reply to: Speed up backend? #1395113

Yigit
Keymaster

Hi,

Great! Glad Rikard could help :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

January 25, 2023 at 11:28 am in reply to: Change Typography and Lines in clients quotes #1395111
Yigit
Keymaster
Hey Monika,

Thanks for contacting us!

You can use following code to target testimonial content
```
#top .kundenrezensionen .avia-testimonial-content {
  font-size: 16px;
}
```
And you can use following to target the borders
```
#top #wrap_all .kundenrezensionen .avia-testimonial {
   border-color: red;
}
```
If you would like to make more specific changes, please post a screenshot and show the changes you would like to make. You can upload your screenshots on imgur.com and post the links here :)

Best regards,
Yigit
January 25, 2023 at 11:19 am in reply to: Enfold 5.4 no space between images in Masonry Gallery #1395109

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

January 25, 2023 at 11:01 am in reply to: Enfold 5.4 no space between images in Masonry Gallery #1395105
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top .av-1px-gap.av-flex-size .av-masonry-entry .av-inner-masonry{
	margin-right: 1px;
	margin-bottom: 1px;
}

#top .av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry{
	margin-right: 15px;
	margin-bottom: 15px;
}
```
Our devs have fixed the issue and it will be included in upcoming version :)

Best regards,
Yigit
January 25, 2023 at 10:58 am in reply to: Large gap of Masonry element is not good after the last Enfold update #1395104
Yigit
Keymaster
Hi,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top .av-1px-gap.av-flex-size .av-masonry-entry .av-inner-masonry{
	margin-right: 1px;
	margin-bottom: 1px;
}

#top .av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry{
	margin-right: 15px;
	margin-bottom: 15px;
}
```
We have fixed the issue and it will be included in upcoming version :)

Best regards,
Yigit
January 24, 2023 at 6:15 pm in reply to: remove dutch captcha title #1394968

Yigit
Keymaster

Hi Jelle,

You had some errors in your CSS. I have fixed them using: http://csslint.net/ and that helped.

Please review your website :)

Best regards,
Yigit

January 24, 2023 at 6:13 pm in reply to: remove navigations hooks left and right of page #1394967

Yigit
Keymaster

Hi,

Great! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

January 24, 2023 at 4:37 pm in reply to: Site shows blank when activating woocommerce #1394945

Yigit
Keymaster

Hi,

Our devs have fixed the issue, which will be included in the upcoming version of Enfold. I have applied the fix to your test site.

If you would like to apply the fix on your live site, please replace the content of the enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php file with: https://pastebin.com/zeExBjuM

Best regards,
Yigit

January 24, 2023 at 4:29 pm in reply to: avia page builder erscheint nicht? #1394944

Yigit
Keymaster

Hi,

Can you please create temporary FTP logins and post them here privately so we can look into it? :)

Best regards,
Yigit

January 24, 2023 at 3:28 pm in reply to: avia page builder erscheint nicht? #1394938

Yigit
Keymaster

Hey!

should i switch to parent them and back to child?

Yes, please do because you also have modifications in the functions.php file of your child theme :)

Cheers!
Yigit

January 24, 2023 at 2:46 pm in reply to: remove dutch captcha title #1394935
Yigit
Keymaster
Hey Jelle,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#element_avia_5_1 label {
  display: none;
}
```
Best regards,
Yigit
January 24, 2023 at 2:44 pm in reply to: remove navigations hooks left and right of page #1394934

Yigit
Keymaster

Hey Jelle,

Please go to Enfold theme options > Blog Layout > Single Post Navigation and disable it :)

Regards,
Yigit

January 24, 2023 at 2:41 pm in reply to: avia page builder erscheint nicht? #1394932
Yigit
Keymaster
Hi,
- Please rename the header.php file on your child theme to old-header.php.
- Copy the header.php file from the parent theme and paste it into your child theme.
- Edit the header.php file on your child theme and re-apply the modifications you had on your old-header.php file
- Check if everything is working fine. If they are, you can remove the old-header.php file
I believe the issue is in the header.php file because it is from a very old version. To confirm that, you can temporarily switch to Enfold parent theme :)

Cheers!
Yigit
January 24, 2023 at 2:38 pm in reply to: theme bug #1394930

Yigit
Keymaster

Hey Gael,

Thanks for contacting us!

You are currently using Enfold 4.0.5. Updating the theme to the latest version 5.4 would fix the issue.

Please refer to this post: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token.

Then, download and install the Envato Market plugin: https://www.envato.com/lp/market-plugin/ and insert your Personal Token in the plugin options. After saving please check the “Themes” tab for the update.

If you do not receive the update, you may need to update the theme manually: https://kriesi.at/documentation/enfold/theme-update/ manually

Best regards,
Yigit

January 24, 2023 at 2:34 pm in reply to: How to remove the “title attribute” in post title link #1394929
Yigit
Keymaster
Hi,

Please add the following code to the bottom of the functions.php file of your child theme in Appearance > Editor
```
function remove_post_title_title_attr(){
?>
 <script>
jQuery(window).load(function(){
jQuery('.entry-title a').removeAttr('title');
});
 </script>
<?php
}
add_action('wp_footer', 'remove_post_title_title_attr');
```
Best regards,
Yigit
January 24, 2023 at 2:15 pm in reply to: avia page builder erscheint nicht? #1394923

Yigit
Keymaster

Hi,

You have modified the header.php file on your child theme. Could you please try updating it with a fresh copy from the parent theme and re-apply your modifications to the file?

You can temporarily switch Enfold parent theme to see if the issue is related to child theme or not :)

Best regards,
Yigit

January 24, 2023 at 1:46 pm in reply to: Aktualisierung auf neues Enfold Theme (24.01.23) #1394921
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab
```
#top .av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry {
  margin-right: 15px;
  margin-bottom: 15px;
}
```
Best regards,
Yigit
January 24, 2023 at 12:54 pm in reply to: 5.4 dev 2 ? #1394911

Yigit
Keymaster

Hi,

Thanks for letting us know @guenni007! :)

Best regards,
Yigit

January 24, 2023 at 12:52 pm in reply to: Privacy password protected page gives problem #1394909

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please make sure that the password is correct? The page currently behaves as if the password was wrong.

Best regards,
Yigit

January 24, 2023 at 12:29 pm in reply to: avia page builder erscheint nicht? #1394904

Yigit
Keymaster

Hey Torsten,

Thanks for contacting us!

You are currently using a very old version of Enfold, version 3.6.1, which is not compatible with your WordPress and PHP versions.

Updating Enfold would fix the issue. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.4 :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 1,051 through 1,080 (of 82,602 total)

← 1 2 3 … 35 36 37 … 2,752 2,753 2,754 →