Forum Replies Created
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January 30, 2020 at 1:30 am in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1179660
Hi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
Please add following code to Quick CSS
#after_submenu_1 { border: none; } .main_color .grid-entry-title { color: black; font-size: 16px; }Best regards,
YigitHi,
I edited your Color Section and gave it a unique ID (“right-section”) under Developers tab and then added following code to bottom of Quick CSS
/* Delete right margin from Right Section */ #right-section .container { margin-right: 0; padding-right: 0; }You can give a unique ID to your color section, for example “fw-cs” and then add following code to Quick CSS to display it fullwidth
#fw-cs .container { width: 100%!important; max-width: 100%!important; padding: 0; margin: 0; }Please review your website :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
I enabled debugging mode on your website – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode. Could you please edit your page, Enable “Auto repair function” – https://imgur.com/a/dLt6Ws1 and update your page and check if that helps? That should fix if there are broken elements on your page.
Best regards,
YigitJanuary 29, 2020 at 7:13 pm in reply to: Choosing a new Kreisi Enfold theme for our business. #1179519Hey Dundee,
Yes, you can! You can use all features displayed in Enfold demos on your site :)
You can simply go to Enfold theme options > General Styling > Fonts and change body and title fonts from dropdown as needed. If you would like to add additional fonts, you can refer to this post – https://kriesi.at/documentation/enfold/typography/#how-to-download-google-fonts
Regards,
YigitHi John,
Yes, we have already fixed that issue and included in Enfold 4.7. JS was broken in Safari browser which was causing issues such as cookie consent bar not showing up therefore visitors were unable to accept Google cookies therefore not being able to use Google services.
Could you please ask your users to flush their mobile browser cache and check once again? This should solve the issue for them.
Regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Cheers!
YigitHi,
Thanks for contacting us!
I just checked your website on Safari but Google Maps loads fine on my end. Attached a screenshot in private content field.
Best regards,
YigitHi,
Thanks for contacting us!
1- Please edit your slides and decrease font size on mobile devies – https://imgur.com/a/4G858kx. I believe that should help as buttons are actually there but not displayed as they do not fit mobile version.
2- Please edit your slider and go to Advanced > Developer Settings and add a custom class to your slider (“my-custom-slider” in example below) and then add following code to Quick CSS in Enfold theme options > General Styling.my-custom-slider .avia-caption-content, .my-custom-slider .avia-caption-title { background-color: orange!important; }Best regards,
YigitHey,
Please add following code to Quick CSS in Enfold theme options > General Styling and adjust as needed
#top .av-horizontal-gallery-link { background: rgba(0,0,0,0.9); color: white; }First 3 values are RGB value of the color and 0.9 is opacity level.
Cheers!
YigitHi Peter,
Thanks for contacting us!
Please go to Settings > Permalinks and change product related permalinks as needed :)
Cheers!
YigitHi,
Glad it is working fine now! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Glad Victoria could help :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitJanuary 29, 2020 at 5:30 pm in reply to: Featured image button for not showing pic in blog post gone #1179483Hi Gute,
Thanks for contacting us!
You can find the option under Layout section – https://imgur.com/a/z11uVnI
If it is not present on your end, please make sure that you are using the latest version of WordPress and Enfold which is currently 4.7.2 – https://kriesi.at/documentation/enfold/theme-update/.Regards,
YigitHey,
Thanks for contacting us!
Login credentials did not work for me. Could you please check them once again?
Regards,
YigitHi,
Could you please share a link of the page so we can see the issue? :)
Best regards,
YigitHi,
Thanks for contacting us!
You can use Fullwidth Sub Menu element. Please also refer to this post – https://kriesi.at/documentation/enfold/menu/#one-page-menu :)
Cheers!
YigitHey,
Thanks for contacting us!
Please go to Enfold theme options > Performance and disable “Load jQuery in your footer” and check if that helps.
If that does not help or if you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Cheers!
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
li#menu-item-80253132 .avia-menu-text, li#menu-item-80253173 .avia-menu-text { background: orange; padding: 10px; border-radius: 5px; color: white; }Best regards,
YigitJanuary 29, 2020 at 5:16 pm in reply to: (Blog) Post Slider: Remove next + previous buttons ? #1179476Hey Pivou!
Could you please post a link to your page and a screenshot showing the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)
Regards,
YigitHi,
@EZWebdesign Thanks again! We have updated the files with the latest ones :)Best regards,
YigitHi,
Thanks for contacting us!
Unfortunately we do not have an option to create some sort of discount coupon therefore we are not able to offer you any discount however if you are planning to make a bulk purchase, please contact Envato support and ask them if they could make a discount. I am not sure if that is possible but does not hurt to ask in my opinion :)
You can read more about Envato’s affiliate program here – https://envato.com/market/affiliate-program/
Let us know if you have any other questions!
Regards,
YigitHi,
Thanks for contacting us!
Could you please contact your hosting provider and ask them to whitelist api.envato.com. They might be blocking it for security reasons.
Another user who was having the same issue contacted their hosting provider and replied:
our hoster has updated the Linux distribution of the server.
The cause of the problem was probably the incompatibilities of the versions of OpenSSL with cURL.Now the token API works :-)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Cheers!
YigitJanuary 29, 2020 at 4:55 pm in reply to: I already purchased Enfold – Where do I place a support ticket? I don't want to read through your forum #1179467Hey Scott,
Thanks for contacting us!
I checked your purchase code and it seems like you have already registered to our forum. Please login and start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post
If you would like us to reset your forum account, please let us know :)
Regards,
YigitJanuary 29, 2020 at 4:50 pm in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1179464Hi,
Sorry for my late reply!
1- We can use the case in following thread as an example.
// https://kriesi.at/support/topic/matomo-cookie-opt-out/#post-1146376
User is using Matomo Analytics and it sets a cookie named “MATOMO_SESSID”. To be able to add that cookie in Cookie Consent window in Enfold, they would need to add a new Custom Cookie with cookie name “MATOMO_SESSID” and path “/”. You can check cookie path in browsers developer tools – https://imgur.com/a/cRMyzIe
So, Enfold would delete (see “Compare Action” section below) “MATOMO_SESSID” cookie set by Matomo and sets it again when user accepts the cookie. If you would like to add a toggle for that cookie, you can use shortcode as following[av_privacy_custom_cookie cookie_name="MATOMO_SESSID"]Here is what “Compare Action” options do:
– Cookie equals cookie name= Finds cookies with “MATOMO_SESSID” name only and deletes them.
– Cookie starts with cookie name= Finds cookies that start with “MATOMO_SESSID” and delete them. For example if you have “MATOMO_SESSID_WP_COOKIES” and “MATOMO_SESSID_WP_COOKIES_CUSTOM”, both would be deleted.
– Cookie contains cookie name= Finds cookies that contain “MATOMO_SESSID” in cookie name and deletes them. For example if you have “MATOMO_SESSID_COOKIES” and “CUSTOM_MATOMO_SESSID_COOKIES” both would be deleted.2- You can add description to cookies not defined by Enfold using Additional Custom Cookies however it currently does not work with cookies that have random numbers (such as user ID) in cookie name. That is why we have added a filter in functions.php file of your theme. In upcoming version, Enfold will support those too but since we are not done testing yet, we provided you filter solution for the time being.
3- That would not work since browser detects them as two different domains and you cannot access cookies on another domain due to security reasons.
Best regards,
YigitHi,
I noticed one unclosed Strong tag on your page. I closed it and updated the page but layout broke again. There must be more HTML errors on the page. The issue usually occurs due to broken HTML.
Could you please revert the page to old version so we can check for errors again?
Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
Yigit -
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