Page 323 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
January 30, 2020 at 9:28 pm in reply to: Datepicker not working #1180079

Yigit
Keymaster

Hi,

Filter you used is for placeholder and the one i posted it to change date format. If you say it works like a charm, it is definitely not necessary. If it is not broken, why fix it, right? :)

Shall we mark this thread as resolved then? :)

Best regards,
Yigit

January 30, 2020 at 5:56 pm in reply to: Responsive menu issue / footer menu disappears. #1180042

Yigit
Keymaster

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 30, 2020 at 5:53 pm in reply to: Logo problem (80 px Locked !) #1180039

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 30, 2020 at 5:33 pm in reply to: Sticky menu bar in footer with icons? #1180031

Yigit
Keymaster

Hey Mauro,

You can add a widget area to your header by referring to this post – https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area and display it only on mobile and fixed at the bottom of the screen using custom CSS.

Let us know if you need help after adding your widget to header.

Cheers!
Yigit

January 30, 2020 at 5:29 pm in reply to: Shopping Cart not visible #1180029

Yigit
Keymaster

Hi,

Could you please post a link to your website where we can see the issue?
We might also need temporary admin logins so if you do not mind, please share them in private content field as well :)

Regards,
Yigit

January 30, 2020 at 5:28 pm in reply to: Scroll-to-top element #1180026

Yigit
Keymaster

Hi,

You are welcome, glad we could help! If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post :)

Regards,
Yigit

January 30, 2020 at 5:26 pm in reply to: Impossible to import a demo. ERROR MESSAGE #1180025

Yigit
Keymaster

Hi,

Could you please let us know which demo you would like to import? :)

Best regards,
Yigit

January 30, 2020 at 5:25 pm in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1180023

Yigit
Keymaster

Hi,

I cannot think of any other plugin that adds cookies at the moment but setting up WooCommerce does not take that long. After installing you can simply import dummy data – https://docs.woocommerce.com/document/product-csv-importer-exporter/dummy-data/ by referring to this post – https://docs.woocommerce.com/document/importing-woocommerce-sample-data/

Best regards,
Yigit

January 30, 2020 at 5:06 pm in reply to: Scroll-to-top element #1180011

Yigit
Keymaster

Hi,

It shows up fine on my end. I attached a screenshot in private content field. Could you please try clearing browser cache on your mobile browser as well?

Regards,
Yigit

January 30, 2020 at 4:53 pm in reply to: Border Submenu and Social Media Icons Menu #1179997

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 30, 2020 at 4:53 pm in reply to: Impossible to import a demo. ERROR MESSAGE #1179996

Yigit
Keymaster

Hey,

Which demo would you like to import? Can we try importing it for you? :)

Best regards,
Yigit

January 30, 2020 at 4:51 pm in reply to: Datepicker not working #1179992
Yigit
Keymaster
Hi,

Please add following code to bottom of Functions.php file as well
```
add_filter('avf_datepicker_dateformat', 'new_date_format');
function new_date_format() {
$date_format = " dd / mm / yyyy";
return $date_format;
}
```
Best regards,
Yigit
January 30, 2020 at 4:49 pm in reply to: Text Size – Contact Form Response #1179988

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 30, 2020 at 4:47 pm in reply to: Border Submenu and Social Media Icons Menu #1179983
Yigit
Keymaster
Hey,

Thanks for contacting us!

I added following code to bottom of Quick CSS field
```
#top .av-main-nav ul.sub-menu > li:first-child a {
    border-top: 1px solid #99cc00;
}
.html_header_sidebar #top #header .social_bookmarks a {
    border: 1px solid #99cc00!important;
}
```
Please review your website :)

Best regards,
Yigit
January 30, 2020 at 4:40 pm in reply to: Scroll-to-top element #1179975

Yigit
Keymaster

Hey,

Login credentials did not work for me. Could you please check them once again?

Also, please try going to Enfold theme options > Performance and disable CSS file merging and save then flush cache and check if that helps. If it helps, you can enable it once again. If it does not, we will look into it once we get login credentials :)

Cheers!
Yigit

January 30, 2020 at 4:36 pm in reply to: Mobile menu for sub-items #1179971
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
#top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items { clear: both; }
```
Best regards,
Yigit
January 30, 2020 at 4:23 pm in reply to: (Blog) Post Slider: Remove next + previous buttons ? #1179961

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 30, 2020 at 4:22 pm in reply to: Sidebar showing under page content on one page only #1179960

Yigit
Keymaster

Hi,

Could you please try adding 1/1 Column element below your slider and insert your content inside it? If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

January 30, 2020 at 4:20 pm in reply to: Add Meta tag #1179959
Yigit
Keymaster
Hey Charlotte :)

Please refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section
```
//-------------------------------
// Custom script in head section
//-------------------------------

function custom_script_name(){
?>
<meta name="agd-partner-manual-verification" />
<?php
}
add_action('wp_head', 'custom_script_name');
```
Cheers!
Yigit
January 30, 2020 at 4:18 pm in reply to: Scroll-to-top element #1179957

Yigit
Keymaster

Hi,

I am not sure if i understood the changes you would like to make clearly. Could you please post a screenshot and show? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Cheers!
Yigit

January 30, 2020 at 4:16 pm in reply to: Text Size – Contact Form Response #1179952
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
h3.avia-form-success {
    font-size: 14px;
}
```
Best regards,
Yigit
January 30, 2020 at 3:53 pm in reply to: Kundenzitate Schriftgröße verkleinern #1179936

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 30, 2020 at 3:10 pm in reply to: Schullizenz für ENFOLD #1179913

Yigit
Keymaster

Hey Andreas,

Thanks for contacting us!

Since we are not able to create discount coupons on ThemeForest, sadly we are not able to offer you any discount. Could you please contact Envato support and inform them about your case and ask them if such discount is available for students? :)

Regards,
Yigit

January 30, 2020 at 3:09 pm in reply to: Logo problem (80 px Locked !) #1179912

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please make sure that you are using the latest version of the theme which is currently 4.7.2 – https://kriesi.at/documentation/enfold/theme-update/. If you are, please create temporary admin logins here privately so we can look into it :)

Regards,
Yigit

January 30, 2020 at 3:07 pm in reply to: issues with enfold theme on website #1179909

Yigit
Keymaster

Hey Chirag,

Thanks for contacting us!

You are currently using a very old version of Enfold and updating the theme to the latest version 4.7.2 would fix the issues you are having.

Due to our policy, we only provide support to our registered users.
Please contact the person who bought the theme for you and ask them to send you the latest version of the theme, so you can update the theme – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and ask them to generate a Personal Token for you – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token so you can receive auto updates in future. Also request your purchase code so you can register to our support forum – https://kriesi.at/support/register/.

I hope that helps! Let us know if you have any other questions :)

Best regards,
Yigit

January 30, 2020 at 3:03 pm in reply to: buttons on sliders on smartphones disappear #1179906

Yigit
Keymaster

Hi Susanne,

Since image is responsive, there is not enough space to display all content on mobile. You could try creating another slider, closer to square shape so there would be enough height, and choose to display it only on mobile under Advanced tab of your element and you can hide your current slider on mobile. Would that solution work for you? :)

Best regards,
Yigit

January 30, 2020 at 2:53 pm in reply to: (Blog) Post Slider: Remove next + previous buttons ? #1179898
Yigit
Keymaster
Hi,

Please add following code to Quick CSS in Enfold theme options > General Styling tab
```
.home .prev-slide, .home .next-slide { display: none !important; }
```
Best regards,
Yigit
January 30, 2020 at 2:47 pm in reply to: Impossible to import a demo. ERROR MESSAGE #1179891

Yigit
Keymaster

Hi Elodie,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#failed-to-import and let us know if that does not help :)

Regards,
Yigit

January 30, 2020 at 2:44 pm in reply to: Choosing a new Kreisi Enfold theme for our business. #1179889

Yigit
Keymaster

Hi,

Yes, default Enfold demo – https://kriesi.at/themes/enfold/ is using Open Sans for titles and Enfold 2017 – https://kriesi.at/themes/enfold-2017/ uses Lato.

Yes, you can always add more pages. When you add new pages, please do not forget to edit your menu as well :)

Best regards,
Yigit

January 30, 2020 at 2:42 pm in reply to: Custom text in a grid portfolio #1179886

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 9,661 through 9,690 (of 82,585 total)

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