Page 322 – Support | Kriesi.at – Premium WordPress Themes

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Posts
February 5, 2020 at 3:45 pm in reply to: The Social Media Area Widgets do not appear on the page. #1181794

Yigit
Keymaster

Hey,

@aintzerga you were using Text widget. I copied and pasted your code into Custom HTML widget. Please review your website :)

@cristinapizzato glad it is working fine now!

Cheers!
Yigit

February 5, 2020 at 3:22 pm in reply to: Setting problems #1181792

Yigit
Keymaster

Hi,

I deleted the theme and re-uploaded it via FTP and fixed it.

I believe the issue was related to your FTP client. Files were transferred using ASCII and not Binary.

Please review your website :)

Best regards,
Yigit

February 5, 2020 at 3:07 pm in reply to: Align price bottom #1181790
Yigit
Keymaster
Hey Gillian,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.home ul.products li .price {
    position: absolute;
    bottom: 0;
}
```
Best regards,
Yigit
February 5, 2020 at 3:00 pm in reply to: Problem with enfold installation #1181788

Yigit
Keymaster

Hey,

@mattiacrtmasconsulting I am working on your site and will reply on your thread here – https://kriesi.at/support/topic/setting-problems/. Let us continue there :)

Best regards,
Yigit

February 5, 2020 at 2:59 pm in reply to: Missing icons even after updating to 4.7.1 #1181787

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-. You are currently serving your assets via CDN which is causing the issue.

Regards,
Yigit

February 5, 2020 at 2:50 pm in reply to: Developer Settings for "Submenu Full Width" element missing #1181781

Yigit
Keymaster

Hi,

No worries at all :)
We have already reported the issue to our devs and it should be fixed in upcoming version. We will add it here – https://kriesi.at/support/topic/enfold-upcoming-fixes/ once it is included :)

Cheers!
Yigit

February 5, 2020 at 2:48 pm in reply to: Different background color for one page #1181779
Yigit
Keymaster
Hi,

Please edit your page and add a Code Block element and then insert following code inside it
```
<style>html {
    background-color: black;
}
</style>
```
Best regards,
Yigit
February 5, 2020 at 2:44 pm in reply to: Enfold Affiliate #1181776

Yigit
Keymaster

Hey,

You are welcome! Let us know if you have any other questions or issues :)

Regards,
Yigit

February 5, 2020 at 2:32 pm in reply to: Enfold Affiliate #1181772

Yigit
Keymaster

Hi @mandalova,

Yes, please see – https://envato.com/market/affiliate-program/ :)

Best regards,
Yigit

February 4, 2020 at 7:28 pm in reply to: Update to latest Enfold not possible: error #1181468

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 6:54 pm in reply to: Support ticket can not be created #1181448

Yigit
Keymaster

Hi Henk,

You are welcome. We will look into your thread :)

Best regards,
Yigit

February 4, 2020 at 6:12 pm in reply to: Support ticket can not be created #1181421

Yigit
Keymaster

Hi,

Could you please try flushing browser cache and refreshing your page a few times then try starting a new thread? I am not sure why you are not able to start new threads, i do not see any issue with your account.

Best regards,
Yigit

February 4, 2020 at 5:53 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181409

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 5:52 pm in reply to: miniature photo qui ne s affiche pas #1181407

Yigit
Keymaster

Bonjour,

Thanks for contacting us!

Sadly, we do not have a French speaking moderator in our team therefore it would be great if you could post your questions in English, if you do not mind :)

I believe this issue was resolved in this thread – https://kriesi.at/support/topic/display-problem-masonery-label/. If it is not, could you please elaborate?

Cheers!
Yigit

February 4, 2020 at 5:50 pm in reply to: display problem masonery label #1181401

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 5:42 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181395

Yigit
Keymaster

Hi,

I think this is related to cache. I was looking if “wp_is_mobile” was deprecated but found another case where user pointed out cache as the issue – https://wordpress.org/support/topic/wp_is_mobile-function-is-ignored/

In case you run into the same issue in future, please try flushing cache and check if that helps without updating the code :)

Best regards,
Yigit

February 4, 2020 at 5:40 pm in reply to: Support ticket can not be created #1181394

Yigit
Keymaster

Hi,

Thanks for contacting us!

If you have not registered yet, please register to our support forum using your purchase code here – https://kriesi.at/support/register/. After logging in, you can start new threads here – https://kriesi.at/support/forum/enfold/#new-post

When you open a new thread, please attach WP admin logins in private content field so we can look into it.

If you are not able to login, please post your purchase code so we can reset your forum account :)

Cheers!
Yigit

February 4, 2020 at 5:35 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181386

Yigit
Keymaster

Hi,

I deleted the code, updated the file, added it back then updated again and flushed cache and that seems to help.
Please review your website :)

Best regards,
Yigit

February 4, 2020 at 5:30 pm in reply to: display problem masonery label #1181382

Yigit
Keymaster

Hi,

I edited your element and chose “Flexible masonry” under Styling tab. Could you please review your website?

Best regards,
Yigit

February 4, 2020 at 5:27 pm in reply to: Sticky menu bar in footer with icons? #1181379
Yigit
Keymaster
Hi,

Please try adding following code to Quick CSS
```
#header .widget {
    position: fixed;
    bottom: 0;
    top: auto;
    width: 100%;
}
@media only screen and (min-width: 768px) {
#header .widget {
    display: none; 
}}
```
Best regards,
Yigit
February 4, 2020 at 5:07 pm in reply to: move lower top area in the header #1181368
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
.header-scrolled #header_meta {
    top: 0;
}
```
Best regards,
Yigit
February 4, 2020 at 5:06 pm in reply to: Adding link coding not working #1181366

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

February 4, 2020 at 4:57 pm in reply to: Cookie Consent Display problem on iPhone #1181360

Yigit
Keymaster

Hi,

Great! We will include the fix in upcoming update :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 4:56 pm in reply to: Update to latest Enfold not possible: error #1181356

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please try installing and activating this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ and then updating the theme?

Best regards,
Yigit

February 4, 2020 at 4:53 pm in reply to: move lower top area in the header #1181352
Yigit
Keymaster
Hi,

Please add following code to Quick CSS and adjust as needed
```
#header_meta {
    top: 40px;
}
```
Best regards,
Yigit
February 4, 2020 at 4:51 pm in reply to: Masonry Portfolio element #1181350

Yigit
Keymaster

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 4:49 pm in reply to: Cookie Consent Display problem on iPhone #1181348
Yigit
Keymaster
Hi,

Could you please try adding following code to Quick CSS in Enfold theme options > General Styling and check if that helps?
```
.responsive .tabcontainer.sidebar_tab {
overflow: scroll;
}
```
Best regards,
Yigit
February 4, 2020 at 4:30 pm in reply to: Cookie Consent Display problem on iPhone #1181343

Yigit
Keymaster

Hi,

Yes, i could reproduce the issue this time. I can reproduce the issue on my testing installation as well. I will report the issue to our devs and will share this thread as reference.

Thanks for reporting!

Best regards,
Yigit

February 4, 2020 at 4:22 pm in reply to: Adding link coding not working #1181340
Yigit
Keymaster
Hi,

I added your Widget Area element inside a Color Section element with a unique ID “fwcs” and then added following code to bottom of Quick CSS field
```
.ftb-widget .ftb-bookingWidget__inner {
    align-items: center !important;
}

#fwcs .container { 
    max-width: 100% !important; 
    width: 100% !important; 
    padding: 0;
}
#fwcs .widget {
    padding: 0;
    margin: 0;
}
#after_section_1 { 
    border: none; 
}
```
Please review your website :)

Best regards,
Yigit
February 4, 2020 at 4:14 pm in reply to: display problem masonery label #1181337

Yigit
Keymaster

Hi,

It still seems like “landscape” tag is there. How would you like to display it?
If you would like us to look further into it, please attach temporary admin logins in private content field.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 9,631 through 9,660 (of 82,625 total)

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