Page 321 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
February 4, 2020 at 6:54 pm in reply to: Support ticket can not be created #1181448

Yigit
Keymaster

Hi Henk,

You are welcome. We will look into your thread :)

Best regards,
Yigit

February 4, 2020 at 6:12 pm in reply to: Support ticket can not be created #1181421

Yigit
Keymaster

Hi,

Could you please try flushing browser cache and refreshing your page a few times then try starting a new thread? I am not sure why you are not able to start new threads, i do not see any issue with your account.

Best regards,
Yigit

February 4, 2020 at 5:53 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181409

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 5:52 pm in reply to: miniature photo qui ne s affiche pas #1181407

Yigit
Keymaster

Bonjour,

Thanks for contacting us!

Sadly, we do not have a French speaking moderator in our team therefore it would be great if you could post your questions in English, if you do not mind :)

I believe this issue was resolved in this thread – https://kriesi.at/support/topic/display-problem-masonery-label/. If it is not, could you please elaborate?

Cheers!
Yigit

February 4, 2020 at 5:50 pm in reply to: display problem masonery label #1181401

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 5:42 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181395

Yigit
Keymaster

Hi,

I think this is related to cache. I was looking if “wp_is_mobile” was deprecated but found another case where user pointed out cache as the issue – https://wordpress.org/support/topic/wp_is_mobile-function-is-ignored/

In case you run into the same issue in future, please try flushing cache and check if that helps without updating the code :)

Best regards,
Yigit

February 4, 2020 at 5:40 pm in reply to: Support ticket can not be created #1181394

Yigit
Keymaster

Hi,

Thanks for contacting us!

If you have not registered yet, please register to our support forum using your purchase code here – https://kriesi.at/support/register/. After logging in, you can start new threads here – https://kriesi.at/support/forum/enfold/#new-post

When you open a new thread, please attach WP admin logins in private content field so we can look into it.

If you are not able to login, please post your purchase code so we can reset your forum account :)

Cheers!
Yigit

February 4, 2020 at 5:35 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181386

Yigit
Keymaster

Hi,

I deleted the code, updated the file, added it back then updated again and flushed cache and that seems to help.
Please review your website :)

Best regards,
Yigit

February 4, 2020 at 5:30 pm in reply to: display problem masonery label #1181382

Yigit
Keymaster

Hi,

I edited your element and chose “Flexible masonry” under Styling tab. Could you please review your website?

Best regards,
Yigit

February 4, 2020 at 5:27 pm in reply to: Sticky menu bar in footer with icons? #1181379
Yigit
Keymaster
Hi,

Please try adding following code to Quick CSS
```
#header .widget {
    position: fixed;
    bottom: 0;
    top: auto;
    width: 100%;
}
@media only screen and (min-width: 768px) {
#header .widget {
    display: none; 
}}
```
Best regards,
Yigit
February 4, 2020 at 5:07 pm in reply to: move lower top area in the header #1181368
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
.header-scrolled #header_meta {
    top: 0;
}
```
Best regards,
Yigit
February 4, 2020 at 5:06 pm in reply to: Adding link coding not working #1181366

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

February 4, 2020 at 4:57 pm in reply to: Cookie Consent Display problem on iPhone #1181360

Yigit
Keymaster

Hi,

Great! We will include the fix in upcoming update :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 4:56 pm in reply to: Update to latest Enfold not possible: error #1181356

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please try installing and activating this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ and then updating the theme?

Best regards,
Yigit

February 4, 2020 at 4:53 pm in reply to: move lower top area in the header #1181352
Yigit
Keymaster
Hi,

Please add following code to Quick CSS and adjust as needed
```
#header_meta {
    top: 40px;
}
```
Best regards,
Yigit
February 4, 2020 at 4:51 pm in reply to: Masonry Portfolio element #1181350

Yigit
Keymaster

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 4:49 pm in reply to: Cookie Consent Display problem on iPhone #1181348
Yigit
Keymaster
Hi,

Could you please try adding following code to Quick CSS in Enfold theme options > General Styling and check if that helps?
```
.responsive .tabcontainer.sidebar_tab {
overflow: scroll;
}
```
Best regards,
Yigit
February 4, 2020 at 4:30 pm in reply to: Cookie Consent Display problem on iPhone #1181343

Yigit
Keymaster

Hi,

Yes, i could reproduce the issue this time. I can reproduce the issue on my testing installation as well. I will report the issue to our devs and will share this thread as reference.

Thanks for reporting!

Best regards,
Yigit

February 4, 2020 at 4:22 pm in reply to: Adding link coding not working #1181340
Yigit
Keymaster
Hi,

I added your Widget Area element inside a Color Section element with a unique ID “fwcs” and then added following code to bottom of Quick CSS field
```
.ftb-widget .ftb-bookingWidget__inner {
    align-items: center !important;
}

#fwcs .container { 
    max-width: 100% !important; 
    width: 100% !important; 
    padding: 0;
}
#fwcs .widget {
    padding: 0;
    margin: 0;
}
#after_section_1 { 
    border: none; 
}
```
Please review your website :)

Best regards,
Yigit
February 4, 2020 at 4:14 pm in reply to: display problem masonery label #1181337

Yigit
Keymaster

Hi,

It still seems like “landscape” tag is there. How would you like to display it?
If you would like us to look further into it, please attach temporary admin logins in private content field.

Best regards,
Yigit

February 4, 2020 at 4:12 pm in reply to: How to make round images in product list to square? #1181335

Yigit
Keymaster

Hi,

You are welcome, glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 3:44 pm in reply to: Cookie Consent Display problem on iPhone #1181318

Yigit
Keymaster

Hey,

Have you overwritten all theme files when you updated the theme to the latest version? I am still seeing an error related to avia-snippet-cookieconsent.js file and cookie consent bar does not load on my end on none of the browsers.
Could you please create temporary admin logins and post them here privately as well so we can look into it?

Cheers!
Yigit

February 4, 2020 at 3:34 pm in reply to: Custom Mobile Logo Glitch On A Few Pages #1181312

Yigit
Keymaster

Hey,

Thanks for contacting us!

I see mobile logo on all of your pages. Have you uploaded “web-development-logo-2020.png” logo in Enfold theme options? If you have, could you please create temporary admin logins and post them here so we can look at the backend? :)

Best regards,
Yigit

February 4, 2020 at 3:31 pm in reply to: Cookie Consent Display problem on iPhone #1181311

Yigit
Keymaster

Hi,

Thanks for contacting us!

Could you please post a link to your website so we can inspect it on Safari? :)

Regards,
Yigit

February 4, 2020 at 3:23 pm in reply to: Cookie banner and WPML #1181306

Yigit
Keymaster

Hey!

Glad you figured it out and thanks for sharing your solution!
Let us know if you have any other questions or issues :)

Cheers!
Yigit

February 4, 2020 at 3:22 pm in reply to: Confirm Button not shown in Safari #1181303

Yigit
Keymaster

Hi,

You are welcome, glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 4, 2020 at 3:22 pm in reply to: Adding link coding not working #1181302
Yigit
Keymaster
Hey,

Thanks for contacting us!

Could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

You can add following code to Quick CSS in Enfold theme options > General Styling tab to bring “availability” button inline with date fields
```
.ftb-widget .ftb-bookingWidget__inner {
    align-items: center;
}
```
Best regards,
Yigit
February 4, 2020 at 3:16 pm in reply to: Add custom meta tags #1181299

Yigit
Keymaster

Hi,

Glad Rikard could help!

Let us know if you have any other questions or issues :)

Best regards,
Yigit

February 4, 2020 at 3:15 pm in reply to: Customize Woocommerce Category Pages #1181298

Yigit
Keymaster

Hey,

Yes, you can change them in Settings > Permalinks :)

Regards,
Yigit

February 4, 2020 at 3:15 pm in reply to: How to make round images in product list to square? #1181296
Yigit
Keymaster
Hi Max,

I changed the code to following one
```
.av-catalogue-image, .avia-post-nav .entry-image img {
    border-radius: 0;
}
```
Please review your website :)

Cheers!
Yigit
Author

Posts

Viewing 30 posts - 9,601 through 9,630 (of 82,585 total)

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