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Hi,
Sorry for the late reply!
Yes, please. You could also try entering values using % instead of px and that might help with your existing sliders as well.
Best regards,
YigitHi,
Thanks for contacting us and sorry for the late reply!
I am able to reproduce the issue on your website however not on my local installation. Could you please update Enfold to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/ and create temporary admin logins and post them here privately if updating the theme does not help? :)
Best regards,
YigitFebruary 27, 2020 at 12:28 pm in reply to: WordPress problems – can't load my pages anymore. #1188426Hey,
Thanks for contacting us!
Could you please post FTP logins here privately so we can enable debugging mode and look into it?
Best regards,
YigitFebruary 27, 2020 at 12:27 pm in reply to: Easy slider "link setting" set to "open all images in lightbox" for all photos #1188423Hi,
Thanks for contacting us!
Please follow following instructions:
1- If you are not using a child theme, please download pre-built Enfold child theme here – https://kriesi.at/documentation/enfold/child-theme/ and activate it. After activating you can go to Enfold child theme options > Import & Export tab and import parent theme settings. You may need to save Enfold child theme options after successfully importing parent theme settings.
2- Add this code to bottom of functions.php file of your child theme – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
3- Go to /enfold/config-templatebuilder/avia-shortcodes/slideshow/ and copy slideshow.php file to your child theme inside /enfold-child/shortcodes/ folder
4- Replace the content of slideshow.php file in your child theme with this one – https://pastebin.com/wd8udiwpAfter applying these changes, lightbox option should be pre-selected in sliders you are going to create. You may still need to go to element options and save and update the page :)
Best regards,
YigitHey,
Thanks for contacting us and for sharing the details. We will forward your message to Kriesi.
Regards,
YigitHi Max,
Glad Rikard could help!
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi,
Could you please post a link to your website and elaborate on the changes you would like to make so we can provide you accurate custom CSS code? :)
Best regards,
YigitFebruary 27, 2020 at 12:08 pm in reply to: Is it worth attemting and update with latest theme version ? #1188414Hi,
Glad it is working fine Riaan!
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitHi,
You are welcome, Alex! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitFebruary 26, 2020 at 9:42 pm in reply to: MOBILE header invisible and appear once the user scroll down mobile #1188270Hi,
Alright! We will close the thread then :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Best regards,
YigitFebruary 26, 2020 at 8:48 pm in reply to: MOBILE header invisible and appear once the user scroll down mobile #1188255Hi,
I see however I believe this is not Enfold related issue. Could you please try de-activating all active plugins and check if that helps?
Best regards,
YigitHey Dmitry,
Thanks for contacting us!
We will inform Kriesi about your message. We will update you here. Please kindly wait to hear from us.
Regards,
YigitHi,
No, however it is compatible.
Let us know if you have any other questions :)
Cheers!
YigitHi,
You can use Custom HTML widget instead and insert your link manually – https://www.w3schools.com/tags/tag_a.asp :)
@hanomax thanks for your input! :)Regards,
YigitFebruary 26, 2020 at 8:33 pm in reply to: MOBILE header invisible and appear once the user scroll down mobile #1188241Hi,
I made a screencast using my iPhone IOS version 13.3.1 and attached it in private content field below.
Could you please flush your mobile browsers cache and check if that helps? – https://support.apple.com/en-us/HT201265Best regards,
YigitHey,
Please edit your Color Section element and give it a unique ID (“your-unique-id” in example below) under Advanced > Developer Settings tab and add following code to Quick CSS in Enfold theme options > General Styling tab
#your-unique-id .container { padding: 0; margin: 0; width: 100%; max-width: 100%; } #your-unique-id .content { padding: 0; }Best regards,
YigitHi,
Glad we could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Chris,
We have added it back in version 4.7.3. Please update Enfold to the latest version – https://kriesi.at/documentation/enfold/theme-update/ :)
Regards,
YigitHi Antje,
Sure! I uploaded 2 screenshots here – https://imgur.com/a/HxW3IkW. You can see Advanced Styling settings and the results on frontend.
If that does not help, please elaborate on the changes you would like to make so we can tell which exact element you would need to edit :)
Best regards,
YigitFebruary 26, 2020 at 5:40 pm in reply to: Iphone Reader View does not show the complete content #1188123Hey Tobias,
Thanks for contacting us and sorry for the late reply!
I checked your website on my iphone and i can reproduce the issue. However I do not have any experience with reader view therefore i am not really sure why some of the content is not included.
I will ask my teammates and devs in case they know why this could be happening. Please kindly wait to hear from us :)
Edit: In the meantime, could you please update Enfold to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/, flush cache and check if that helps?
Edit 2: Reader view shows full content on Firefox so issue seems to be on Safari browser only. Could you please refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enable debugging mode, then edit your page and copy shortcodes from debug field right below ALB and share with us using – https://pastebin.com/? I would like try to reproduce the issue on my testing environment :)
Cheers!
Yigit-
This reply was modified 6 years, 1 month ago by
Yigit.
February 26, 2020 at 5:31 pm in reply to: How to remove white space between footer and socket #1188120Hi,
You can add following code to Quick CSS not to display whitespace at all
#footer #custom_html-2 { margin-bottom: 0; }You are welcome! Glad we could help :)
Best regards,
YigitHi Alex,
I went to Enfold theme options > General Styling > Logo Area and changed “Logo Area Heading color” to white. Please flush browser cache and review your website :)
Best regards,
YigitFebruary 26, 2020 at 3:58 pm in reply to: How to remove white space between footer and socket #1188100Hey,
Thanks for contacting us!
You have following custom CSS code which is causing the extra space
#footer { top: -150px; padding-bottom: 0px; padding-top: 0px; margin-top: -150px; }If you let us know why you have added the code, we might be able to offer you an alternative solution :)
Best regards,
YigitHey Asgeir,
Glad you figured it out!
Please refer to this post – https://kriesi.at/documentation/enfold/google-map/ regarding Google Maps :)
Best regards,
YigitFebruary 26, 2020 at 3:39 pm in reply to: Safari browser problem: 'mouse over' icon iphone / mac! #1188095Hey,
Could you please try adding following code to Quick CSS in Enfold theme options > General Styling
.avia_transform .avia_start_delayed_animation.av_font_icon.avia-icon-animate { -webkit-transform: translate3d(0,0,0); }Please make sure to flush cache and refresh your page a few times. This solution worked for me on Safari :)
Cheers!
YigitFebruary 26, 2020 at 3:21 pm in reply to: Couldn't upload font because the server did not respond #1188091Hi,
Glad Ismael could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
1- Theme options will not be overwritten when you update the theme so you can go ahead and update the theme.
2- I cannot see your menu item with the color issue. More info in private content field :)
Cheers!
YigitHey,
Thanks for contacting us and sorry for the late reply!
We have shared the thread with our devs and asked if we can integrate RankMath. Please kindly wait to hear from us :)
Best regards,
YigitFebruary 26, 2020 at 3:06 pm in reply to: Preview not working proberly showing old incomplete content #1188087Hi Micheal,
Thanks for contacting us! Sorry for the late reply!
Have you duplicated your page using “Duplicate Post” plugin before editing it and not created it from scratch?
I found this thread – https://wordpress.org/support/topic/page-preview-not-working-after-wp-5-update/ where user “upsideup” pointed out “Duplicate Page” plugin as the culprit.I followed their suggestion and created a private page (attached a link in private content field below) and copied shortcodes from your existing page into testing page. Preview shows content correctly. So i am guessing using “Duplicate Post” plugin might be really the issue here.
Could you please check test page I attached in private content field and let us know? :)
Best regards,
Yigit -
This reply was modified 6 years, 1 month ago by
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