Forum Replies Created

Viewing 30 posts - 8,851 through 8,880 (of 82,625 total)
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  • in reply to: Update WP conflicts with Layer Slider? #1202317

    Hi Leo,

    I went to Enfold theme options > Layout Builder and deactivated bundled LayerSlider in “Integrated (Bundled) LayerSlider Plugin” and activated LayerSlider in plugins. Then I went to Autoptimize settings and disabled JS minify option and flushed cache.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Code errors at the top of my website #1202314

    Hi Joe,

    I deleted sports icon pack in Enfold theme options and that helped. I checked your pages and it seems like you have only used default icons and not sport icons, so unless necessary, no need to re-upload them.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Code errors at the top of my website #1202301

    Hi Joe,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Cheers!
    Yigit

    in reply to: Update to enfold 4.7 #1202300

    Hi Marco,

    Thanks for contacting us!

    Envato has updated their API and we have implemented those changes in Enfold 4.5 therefore all older versions of Enfold needs to be updated manually. Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ for more info.

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Best regards,
    Yigit

    in reply to: MAP and Enfold version #1202296

    Hi,

    Thanks for contacting us!

    You can generate a Google maps API key by referring to this post – https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key.

    To receive auto updates, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options > Theme Update.

    You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum.

    You can upload your screenshots on imgur.com or Dropbox public folder and share the links here.

    Cheers!
    Yigit

    in reply to: Cookie Pop Up #1202292

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    .avia-cookie-consent.avia-cookiemessage-bottom {
        display: none;
    }
    
    

    Best regards,
    Yigit

    in reply to: Delete text #1202285

    Hi,

    You can go to Enfold theme options > General Styling and adjust Footer and Socket colors. You can also edit certain elements for footer section in Enfold theme options > Advanced Styling. If you point out the changes you would like to make we can provide you more accurate instructions :)

    Best regards,
    Yigit

    in reply to: Which license…? #1202282

    Hi,

    You are welcome, Evelyn! Please let us know if you have any other questions.

    Good luck with your e-book sales! :)

    Best regards,
    Yigit

    in reply to: Error while creating/deleting page #1202281

    Hi,

    I tried creating a private testing page and it worked fine. I believe there might a conflict with a plugin. Please try de-activating all active plugins and check if you can reproduce the issue.

    Best regards,
    Yigit

    in reply to: Cookie Content bar appears corrupted #1202264

    Hi,

    You are welcome! We are always here to help :)

    Best regards,
    Yigit

    in reply to: Update WP conflicts with Layer Slider? #1202263

    Hi Leo,

    There is “Editor” section in “Appearance” tab of WordPress dashboard which allows you to edit theme files. Editor is missing on your installation therefore I was not able to edit theme files.

    If you do not mind posting FTP logins here privately, we can update the file for you :)

    Best regards,
    Yigit

    in reply to: Error after update #1202262

    Hi,

    I was never able to reproduce that issue. I just tried creating a page once again and it did not throw any error messages on my end. Attached a link of the private page I created in private content field.
    Have you flushed browser cache and refreshed your page a few times?

    Best regards,
    Yigit

    in reply to: Google Maps API not working #1202255

    Hi,

    I am getting “Could not connect to Google Maps with this API Key.” error when I try to validate your API key. Have you referred to this post – https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key?

    Also, your memory limit is currently 100M. Please consider increasing it to 256M.

    Best regards,
    Yigit

    in reply to: Error after update #1202252

    Hi,

    Thanks!

    I deleted cache and de-activated “Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue” plugin and it worked. Please review your website :)

    Best regards,
    Yigit

    in reply to: Ninja forms mobile text input #1202240

    Hi,

    As I showed in my screenshot, I am able to type text, number and check checkboxes on IOS.
    I will ask my teammates to check your website on Android as well.

    Best regards,
    Yigit

    in reply to: Removing Sort by on WooCommerce Shop Page #1202239

    Hi Anja,

    Have you flushed cache? If you have, please create temporary admin logins and post them here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: Ninja forms mobile text input #1202212

    Hey,

    I checked all fields on your form including checkboxes and they all work fine on my iphone. Attached 2 screenshots in private content field.
    Could you please flush mobile browser cache and check if that helps?

    Regards,
    Yigit

    • This reply was modified 5 years, 11 months ago by Yigit.
    in reply to: Cookie Content bar appears corrupted #1202211

    Hi Jo,

    I went to Enfold theme options > Performance and disabled CSS file merging and compression and that helped.

    Not really sure what exactly is causing this issue but it only seems to happen on a child theme. I will ask my teammates and devs regarding the issue. If you do not mind, please keep the logins for couple more days in case our devs would like to check.

    Best regards,
    Yigit

    Hey,

    Glad you figured it out Roberto!

    Let us know if you have any other questions or issues :)

    Regards,
    Yigit

    in reply to: Removing Sort by on WooCommerce Shop Page #1202204

    Hey,

    Please try using following code in functions.php file of your child theme instead

    
    function avia_remove_<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_frontend_search_params() { 
    remove_action('<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_before_shop_loop','avia_<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_frontend_search_params', 20);
    } 
    add_action( 'init', 'avia_remove_<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_frontend_search_params');

    Best regards,
    Yigit

    • This reply was modified 5 years, 10 months ago by Yigit.
    in reply to: Google Maps API not working #1202202

    Hi,

    I just checked the field in Enfold theme options however it is empty on my end as well. After adding API key, please click blue “check API key” button and after confirmation, save theme options.

    Best regards,
    Yigit

    in reply to: Error after update #1202197

    Hey,

    Please see private content field below :)

    Best regards,
    Yigit

    in reply to: Enfold theme – obituare #1202196

    Hi,

    You would need regular license :)

    Cheers!
    Yigit

    in reply to: Which license…? #1202195

    Hi Evelyn,

    Thanks for contacting us!

    Short answer to both of your questions is, yes, you can use regular license in both cases.

    You would like to use the license on your own site to promote your work on another platform, which is totally fine. You would need a separate license in case you wanted to install the theme on another domain.

    Extended license is only required if you would like to include Enfold in a item you sell. For example, we include images in Enfold demos. We have extended license for those images which gives us the right to include them in the theme and end user (Enfold users) right to use these images. So even if you want to sell e-books on your own website in future, you do not need extended license.

    You would only need WooCommerce to sell on your site which is fully compatible with Enfold :)

    I hope that helps! Let us know if you have any other questions!

    Best regards,
    Yigit

    in reply to: Problem after WordPress Update 5.4 #1202188

    Hi Harry,

    Glad you figured it out! Do you need further assistance? :)

    Best regards,
    Yigit

    in reply to: Update theme version #1202187

    Hi,

    Your website takes very long time to load on my end. I was able to load your page on desktop after a long wait but it is not loading on my iphone.

    I noticed that you are using a child theme. Have you modified header.php or footer.php files on your child theme? If you have, those might be causing the issue. To make sure, please copy fresh header.php and footer.php files to your child theme and apply the modifications you applied previously.

    Best regards,
    Yigit

    in reply to: Enfold theme – obituare #1202182

    Hi Boštjan,

    Yes, we would recommend the latest version of Enfold.

    You would need a plugin for such functionality. Gravity Forms + User registration add-on might help – https://docs.gravityforms.com/user-registration-add-on/. To be on the safe side, please contact plugin authors as well :)

    Best regards,
    Yigit

    in reply to: Error after update #1202180

    Hi,


    @steed
    I tried to reproduce the issue on your installation however I could not. I tried going to Appearance > Customize and tried adding a new page but I am not seeing any error on your site.


    @barbarajermini
    I am still getting “Server said: Login authentication failed” error. Could you please post cPanel logins if you do not mind so we can reach files on your server and then maybe you could change your logins?

    Best regards,
    Yigit

    in reply to: Corona Aktion – Sponsorenanfrage #1202026

    Hey,

    Sorry for the late reply!

    Due to our agreement with Envato/ThemeForest, we are not able to sell/provide theme directly, therefore we are not able to provide you Enfold copies unfortunately.

    Thanks for your understanding.

    Best regards,
    Yigit

    in reply to: Caption single image, change position text #1202001

    Hi Roberto,

    You can edit your image element and under Advanced > Developer Settings, you can insert a custom CSS class (“my-class” in example below) and use the code as following

    .my-class .av-image-caption-overlay {
      text-align:left;
    }

    Best regards,
    Yigit

Viewing 30 posts - 8,851 through 8,880 (of 82,625 total)