Page 293 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
April 22, 2020 at 10:59 am in reply to: Change title Captcha #1206131

Yigit
Keymaster

Hi,

You are welcome, Franz! Let us know if you have any other questions or issues :)

Best regards,
Yigit

April 22, 2020 at 10:53 am in reply to: Change colour in Mailchimp Form when signed in a second time #1206127

Yigit
Keymaster

Hi,
You are welcome, Sabine! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 22, 2020 at 10:50 am in reply to: Custom socket menu for mobile #1206123
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling
```
@media only screen and (max-width: 480px) {
#socket .sub_menu_socket li {
    float: none;
    margin-bottom: 10px;
}}
```
Best regards,
Yigit
April 22, 2020 at 10:43 am in reply to: HTTP ERROR 500 when activating the theme #1206120

Yigit
Keymaster

Hi,

Could you please contact your hosting provider and ask them to increase “max_input_time” to “1000” and try once again? It currently seems to be set to “-1”.

Best regards,
Yigit

April 22, 2020 at 10:31 am in reply to: Change colour in Mailchimp Form when signed in a second time #1206116
Yigit
Keymaster
Hey Sabine,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
#top .av-form-error-container {
    color: white;
    border-color: white;
}
```
Best regards,
Yigit
April 22, 2020 at 10:29 am in reply to: Support #1206114

Yigit
Keymaster

Hey Stepan,

Thanks for contacting us!

We have been supporting Enfold for 7 years now and since it is the most popular theme of ours, we are not planning to stop supporting in foreseeable future :)

Yes, that would be possible with some small customizations :)

I hope that helps! Let us know if you have any other questions!

Best regards,
Yigit

April 22, 2020 at 10:27 am in reply to: white space top view movil #1206112

Yigit
Keymaster

Hey,

I am getting redirection error. Could you please post FTP logins here privately as well?

Best regards,
Yigit

April 22, 2020 at 10:01 am in reply to: How to set a font (that is not in the enfold set) to h2? #1206103

Yigit
Keymaster

Hey Anna,

Thanks for contacting us!

Please go to Enfold theme options > Advanced Styling and edit “H2” tagged elements :)

Best regards,
Yigit

April 22, 2020 at 9:38 am in reply to: Blocksatz im Text #1206087

Yigit
Keymaster

Hi,

Glad you figured it out! Let us know if you have any other questions or issues.

Best regards,
Yigit

April 22, 2020 at 9:37 am in reply to: Delete the 0 Comments and Date Line in Blog #1206085

Yigit
Keymaster

Hi,

You are welcome, Rene! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 22, 2020 at 9:35 am in reply to: Logo doesn´t rescale while scrolling #1206084
Yigit
Keymaster
Hey,

Thanks for contacting us!

I added following code to Functions.php file of your child theme
```
function add_decrease_logo(){
?>
<script>
jQuery(window).scroll(function(){
if(jQuery(this).scrollTop() > 200) {
		jQuery('.logo img').addClass('decreased');
	} else {
		jQuery('.logo img').removeClass('decreased');
	}
});
</script>
<?php
}
add_action('wp_footer', 'add_decrease_logo');
```
Then added following code to Style.css file of your child theme
```
.logo img.decreased { 
	min-height: auto; 
	max-height: 50px; 
}
```
Please review your website.

Best regards,
Yigit
April 22, 2020 at 9:24 am in reply to: Change title Captcha #1206078

Yigit
Keymaster

Hi Franz,

Thanks for contacting us!

Please use this plugin – https://wordpress.org/plugins/loco-translate/ and search for the string in theme files to update it as needed :)

Cheers!
Yigit

April 22, 2020 at 9:22 am in reply to: Delete the 0 Comments and Date Line in Blog #1206076
Yigit
Keymaster
Hey Rene,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.avia-content-slider .slide-meta {
    display: none;
}
```
Best regards,
Yigit
April 22, 2020 at 9:21 am in reply to: EnfoldChild wp theme , lost credentials #1206075

Yigit
Keymaster

Hi,

Thanks for contacting us!

You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)

Regards,
Yigit

April 21, 2020 at 6:30 pm in reply to: How to export the template from the enfold theme? #1205917

Yigit
Keymaster

Hi,

@midodrweb You can now go to Enfold theme options > Import & Export and export Layout Builder Templates :)

Best regards,
Yigit

April 21, 2020 at 4:29 pm in reply to: previously purchased theme #1205857

Yigit
Keymaster

Hey Kay,

Thanks for contacting us!

The latest version of Enfold is 4.7.4.

You do not need to re-purchase the theme. You can simply login on ThemeForest with the account you purchased Enfold and go to “Downloads” page to download the latest version. You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update Enfold via FTP and then refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to generate a Personal Token and insert it in Enfold theme options to receive auto updates.

If you do not have access to ThemeForest account you used to purchase the theme, then you can purchase a license and then refer to the posts i shared above :)

Regards,
Yigit

April 21, 2020 at 9:39 am in reply to: Restaurant Theme #1205713

Yigit
Keymaster

Hey Rob,

Thanks for contacting us!

Just for clarification, Enfold does not have a reservation function. We have created that section using Image with hotspots element and a contact form. Reservations would be made via phone or email.

Enfold is fully compatible with WooCommerce Bookings plugin and you can see an example on Enfold hotel demo – https://kriesi.at/themes/enfold-hotel/product/one-bedroom-suite/. If you would need more advanced reservation system, we would recommend using WooCommerce Bookings plugin :)

Best regards,
Yigit

April 21, 2020 at 9:36 am in reply to: theme Enfold buy #1205712

Yigit
Keymaster

Hey,

Thanks for contacting us!

Enfold is fully compatible with WPML. There are some users using other plugins such as Polylang as well.

I hope that helps :) Let us know if you have any other questions!

Best regards,
Yigit

April 21, 2020 at 9:06 am in reply to: Update WP conflicts with Layer Slider? #1205703

Yigit
Keymaster

Hi Leo,

It seems like AMP is setting a mobile theme in AMP > Design > Themes. Could you please check with plugin authors and ask them if it is possible to disable it?

Best regards,
Yigit

April 21, 2020 at 8:53 am in reply to: Logo area menu color blog #1205698

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution! Let us know if you have any other questions or issues :)

Best regards,
Yigit

April 21, 2020 at 8:52 am in reply to: Unmute video in fullwidth easy slider #1205697

Yigit
Keymaster

Hi,

Videos in sliders are disabled on mobile. Could you please consider adding Video Element and choose to hide it on desktop in Advanced tab as a workaround?

Best regards,
Yigit

April 21, 2020 at 8:48 am in reply to: Instagram not loading #1205693

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

April 21, 2020 at 8:48 am in reply to: Advanced Layout Editor stops working #1205692

Yigit
Keymaster

Hi,

@BrittS You are currently using Enfold 4.2. Could you please update the theme to the latest version 4.7.4 – https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Yigit

April 21, 2020 at 8:35 am in reply to: Social media icons on mobile #1205685
Yigit
Keymaster
Hi,

I cannot see the screenshot as it says it’s hotlinked :)

Please try changing the code to following one
```
@media only screen and (max-width:720px) {
  .responsive #top #wrap_all #header_main .social_bookmarks {
    display: block !important;
  }

  .responsive #top .av-logo-container .avia-menu.av_menu_icon_beside {
    padding-right: 25px;
    margin-right: 25px;
    border-right-width: 1px;
    border-right-style: solid;
  }

  .responsive #top #wrap_all .main_menu {
    right: 0 !important;
  }
}
.avia-menu.av_menu_icon_beside {
    float: right;
    padding-right: 0;
    margin-right: 0;
}
/* Desktop Styles */ 
```
If that does not fix it, please post a screenshot using imgur.com or Dropbox public folder. You can check your CSS for errors using this website – http://csslint.net/

Best regards,
Yigit
April 20, 2020 at 5:15 pm in reply to: Upgrade of Enfold 4.6 #1205524

Yigit
Keymaster

Hi Sebastian,

Thanks for contacting us!

If you already have a license, you do not need to re-purchase the theme to update it. You can simply login on Themeforest with the account you used to purchase the theme and go to “Downloads” page to download the latest version of Enfold. Then you can refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update the theme. You can also refer to this post – https://kriesi.at/documentation/enfold/theme-registration/ and generate a Personal Token and insert it in Enfold theme options to receive future updates from WordPress dashboard :)

Cheers!
Yigit

April 20, 2020 at 5:13 pm in reply to: Invalid token #1205522

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token.

If you have any other questions or issues, please register to our support forum using your purchase code – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

April 17, 2020 at 5:13 pm in reply to: Error while creating/deleting page #1204752
Yigit
Keymaster
Hi,

Please add following code to Quick CSS
```
@media only screen and (min-width: 990px) {
#menu-item-2191 .sub-menu {
    left: -120px;
}}
```
Best regards,
Yigit
April 17, 2020 at 1:11 pm in reply to: Button link in advanced section? #1204711

Yigit
Keymaster

Hi Joax,

Thanks for contacting us and for your suggestion. I will forward it to our devs :)

Cheers!
Yigit

April 17, 2020 at 1:04 pm in reply to: Breadcrumbs are not showing its hierarchy properly for few products #1204707

Yigit
Keymaster

Hi,

You can switch to a child theme – https://kriesi.at/documentation/enfold/child-theme/ and move the code from parent theme’s functions.php file to your child theme’s functions.php file and it will not be overwritten during updates :)

Cheers!
Yigit

April 17, 2020 at 1:02 pm in reply to: Logo area menu color blog #1204705
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.single-post .header-scrolled #avia-menu .avia-menu-text {
    color: white;
}
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 8,761 through 8,790 (of 82,625 total)

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