Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

#top .fullsize .related_posts {
    padding-top: 0;
}
.single-post .post_delimiter {
    display: none;
}

Best regards,
Yigit

Hey,

Thanks for contacting us!

I am afraid some shortcodes would break the layout, especially if you choose to display copyright field on hover.
I will forward your request to our devs and ask their opinion :)

Best regards,
Yigit

Hey,

Sorry for the late reply!

Please try using avia_apply_quant_btn(); function which is located in enfold/config-woocommerce/woocommerce-mod.js

Best regards,
Yigitx

Hi,

Some of your posts have small featured images. Please upload them in bigger resolution, at least 495x400px :)

Regards,
Yigit

Hey,

Sorry for the late reply!

I wanted to check your website on my iphone however I got “server could not be found” error on both Chrome and Safari. I will ask my teammates to check your website on Android :)

Best regards,
Yigit

Hey,

Sorry for the late reply!

Could you please post a link to your website where we can see the issue?
Have you tried de-activating all active plugins except for WooCommerce and check if that helps?

If it does not, please share WP admin logins here privately as well so we can look into it :)

Best regards,
Yigit

Hi Nick,

Thanks for contacting us!

You can use your purchase code to register to our support forum – https://kriesi.at/support/register/ and then you can start new threads under Enfold sub forum :)

If you are looking to register your theme and receive auto updates from WordPress dashboard, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token :)

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hey Maren,

Could you please post a link of the website where you are having this issue? I checked your website maskenzauber.com but icons show up fine on my end so I guess this is not the site in question?

Regards,
Yigit

Hey Amel,

Thanks for contacting us and sorry for the late reply!

1- Please refer to this post – https://kriesi.at/documentation/enfold/menu/#one-page-menu

2- Please refer to this post – https://kriesi.at/support/topic/where-can-i-find-the-enfoldjs-file/#post-843194 and copy avia.js file to your child theme. Then, open the file and find following line

duration= data.duration || 1200,

and change it to

duration= 3600,

Best regards,
Yigit

Hi Marc,

You can upload your screenshots on imgur.com or Dropbox public folder and share the links here privately. We only provide support through this support forum.

1- If you have made modifications on theme files without using a child theme, those will be overwritten. If you are using a child theme or have not made any modifications on theme files, it will not affect.
2- Yes. You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert in Enfold theme options to receive auto updates.

Best regards,
Yigit

Hi,

Sorry for the late reply!

You can copy avia.js file to your child theme – https://kriesi.at/support/topic/where-can-i-find-the-enfoldjs-file/#post-843194 then modify avia_smoothscroll function and exclude a custom class from smooth scroll and that should work.

Forums are a little busy therefore unfortunately we are not going to be able to help you with this customization at the moment. Please consider to hire a freelance developer for the task.

Best regards,
Yigit

Hi,

Please try adding the code via FTP. You can find functions.php file inside /wp-content/themes/enfold/ folder and add the code to the bottom of the file

add_filter('avf_datepicker_dateformat', 'new_date_format');
function new_date_format() {
$date_format = "mm / dd / yy";
return $date_format;
}

add_filter('avf_datepicker_date_placeholder', 'new_date_placeholder');
function new_date_placeholder() {
$placeholder = "MM / DD / YY";
return $placeholder;
}

File would be overwritten in each update so please consider using a child theme – https://kriesi.at/documentation/enfold/child-theme/ and add the code to functions.php file of child theme instead.

Best regards,
Yigit

Hey Anne,

Thanks for contacting us!

You should be able to find Enfold 2017 demo in Enfold theme options > Demo Import tab – https://kriesi.at/documentation/enfold/import-demos/.

In case it is missing, there is a chance you are using an older version of the theme. If that happens to be the case, please firstly update Enfold to the latest version 4.7.4 – https://kriesi.at/documentation/enfold/theme-update/ :)

Best regards,
Yigit

Hi George,

Thanks for contacting us!

I am afraid the only way to get full support and theme updates is by having access to a ThemeForest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a ThemeForest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a ThemeForest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Regards,
Yigit