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Hi,
Thanks for contacting us!
You can use a plugin such as this one – https://wordpress.org/plugins/comments-from-facebook/ however please note that probably with all Facebook comment plugins, you are going to need to get an App ID on Facebook first or they would not work.
Best regards,
YigitHi,
You can insert Column Elements inside Color Section element. You can either add your content into 1/1 Column Element inside Color Section or add without a Column element. Those would take full container width.
If you would like to use 100% of the width in Color Section, please see – https://kriesi.at/documentation/enfold/color-section/#toggle-id-2
Regards,
YigitHey,
Thanks for contacting us!
You can simply register the theme after moving to live site :)
Regards,
YigitJune 2, 2021 at 4:58 pm in reply to: Gallery images are not loaded with Enhanced Media Library after Update #1303636Hi Thomas,
Sorry for the late reply!
I checked your test site and could reproduce the issue. Add to gallery button throws error related to backbone.js file as Rikard mentioned earlier.
While I was searching for a solution, I found this thread – https://wordpress.org/support/topic/enfold-theme-conflict/ where plugin author fixed the issue by releasing an update. I think another update might be needed.
I checked their developer docs however that did not help either. If plugin author replies to your thread and has any pointers, we will gladly pass them to our devs :)Best regards,
YigitHi,
You are welcome! Always happy to help!
Thanks! Let us know if you have any other questions and you too have an awesome day :)
Best regards,
YigitHey,
Thanks, did not see it there :)
Issue was related to memory limit. I added following to wp-config.php file to increase to 256M and that helped
define('WP_MEMORY_LIMIT', '256M');Please review your website :)
Best regards,
YigitHey,
Thanks for contacting us!
All installed plugins are active at the moment. Does it happen when you install and activate new ones? We would need to see the issue to find out what is causing it. Please post FTP logins here privately as well and let us know how we can break the site :)
Best regards,
YigitHi,
Sorry for my late reply!
– Please add following code to bottom of Functions.php file of your child theme
add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1); function avia_include_shortcode_template($paths) { $template_url = get_stylesheet_directory(); array_unshift($paths, $template_url.'/shortcodes/'); return $paths; }– Then go to /enfold/config-templatebuilder/avia-shortcodes/postslider/ and copy postslider.php file to your child theme inside /shortcodes/ folder and replace the content of the file with following – https://pastebin.com/NubTYvVq
Best regards,
YigitHi,
Sorry for my late reply!
Read more does not work on blog posts created using ALB however it seems like you have already figured that out and switched to block editor so now read more button shows up :)
Best regards,
YigitHi,
cPanel logins do not work there. Could you please check them once again?
Best regards,
YigitHi,
Thanks!
I logged in to your account however I am not sure how could I change PHP version. Could you please point it out? :)
Best regards,
YigitHi Sam,
Thanks for contacting us!
We have not implemented as that could create vulnerability in the contact form. We offer basic features in our contact form and recommend using plugins such as – https://wordpress.org/plugins/contact-form-7/ (please also see – https://contactform7.com/file-uploading-and-attachment/) to our users who need more advanced features on their contact forms.
Regards,
YigitHi,
No worries at all!
I could reproduce the issue on Chrome but it works on preview when I refresh the page.
To be honest I am not really sure why it does not work in preview without refreshing as there is no error or warning in console but since it works on the actual page maybe you would not mind clicking the button on preview? :)Best regards,
YigitHi Jon,
Thanks for contacting us!
Enfold 4.8.3 is compatible with PHP version up to 8.0. Could you please post WP admin and FTP logins here privately and then upgrade PHP version so we can see the issue?
Regards,
YigitHi Iben,
Envato has updated their API and replaced API keys with Personal Token and we have implemented those changes in Enfold 4.5 so Enfold versions older than 4.5 requires a manual update first. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3 and after that generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options.
We can update your theme as well if you like but please have a backup first and post FTP logins here privately so we can be on the safe side :)
@Btina Hope you are doing well! :) I deleted the theme and then re-installed it and that helped. Please review your website :)Best regards,
YigitJune 2, 2021 at 12:58 pm in reply to: After Update from V3 to V4.8. – Failed to initialize plugin: avia_builder_button #1303579Hi,
I am sorry for the late reply. Unfortunately, we have not been able to find a solution yet.
It turned out to be a plugin conflict when users reported similar issue in the past so I tried de-activating all active plugins on your installation except for Wordfence however that did not help. The problem is, there are strange characters in your JS files. I attached a screenshot in private content field which was shared by @mike in our internal channel.
I am not sure if that is encoding related or some sort of a malware. Could you please check with your hosting provider and ask them if that could be server related?
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi,
Could you please edit your OpenStreetMaps element and go to Zoom > Maximum Zoom Level and set it to between 17-19?
Have you followed the steps instructed on our docs regarding Google Maps – https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key?
Best regards,
YigitHi,
I tried previewing however even then video autoplays on my end. I attached a screenshot in private content field.
Which browser are you using?
Best regards,
YigitHi,
My bad, I didn’t realize I forgot to close media query. I updated the code above for future readers. Thanks :)
The code I posted should have adjusted exactly that. Could you please try adding !important rule as following and check if that helps?
@media only screen and (max-width: 480px) { .footer-icon .avia-icon-list .iconlist_icon { line-height: 28px !important; }}Please make sure to disable CSS file merging and compression in Enfold theme options > Performance temporarily and flush cache as well
Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions :)
Best regards,
YigitHi David,
It seems like theme files were not overwritten correctly. I deleted the theme and re-installed and that helped.
Please review your website :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi,
Please add the code in private content field into the bottom of Functions.php file of your child theme
Best regards,
YigitHi Roger,
I am sorry for the late reply!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 990px) { .footer-icon .avia-icon-list .iconlist_icon { line-height: 29px; } }If that does not help, could you please point out the exact changes you would like to make on your screenshots? I am afraid I am not able to clearly see the difference if the code above does not help.
Best regards,
Yigit-
This reply was modified 4 years, 9 months ago by
Yigit.
Hi,
You are welcome!
Let us know if you have any other questions and enjoy the rest of your day :)Best regards,
YigitHi,
I checked theme options on your installation however Enfold theme options > Google Services > Google Maps API Key field is empty. Please insert your key there and validate it.
Alternatively, you can use OpenStreetMaps element – https://kriesi.at/documentation/enfold/openstreetmaps-leaflet-maps/ which is an open source maps that does not require key or registration :)
Best regards,
YigitHi,
You can try using a plugin such as this one – https://wordpress.org/plugins/widget-google-reviews/ :)
Best regards,
YigitHi David,
I tried again but I am still getting “Server said: Login incorrect.” error.
I will ask my teammates to check it :)
Best regards,
Yigit -
This reply was modified 4 years, 9 months ago by
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