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Hey,
Please edit your Cell and select Full Size for the image size (https://i.imgur.com/1OL79yo.png).
If you have any other questions, please start a thread. You can register to our support forum (https://kriesi.at/support/register/) and start new threads under Enfold subforum (https://kriesi.at/support/forum/enfold#new-post).
Best regards,
YigitHey,
Please go to https://kriesi.at/support/forum/enfold/#new-post and revalidate your purchase code. After that, you should be able to start new threads at https://kriesi.at/support/forum/enfold/#new-post.
Please let us know if that doesn’t work so we can log in to your account and check the issue. Please note that we will need to reset your password to do that.
Regards,
YigitHi,
You can do the following:
Please add the following code to the bottom of the Functions.php file of your child theme or as a new snippet in the Code Snippets plugin to enable advanced Custom Element Template options:
add_theme_support( 'show_advanced_custom_element_options' );Go to Enfold theme options > Custom Element Templates, enable CETs, enable the Show Advanced Options, in the Hierarchical Custom Elements field, select the “Allow use of hierarchical custom elements” option, and in the Custom Elements For Subitems field, select the “Individually select subitem custom element templates” option.
Then, edit one of your pages, go to the Custom Elements tab of ALB, click the Add New Custom Element (https://i.imgur.com/DSxiFWB.png), select the Accordion Slider element, adjust it as needed, and save. Then you can replace your Accordion Sliders with this element. If you need to edit it, you can click the Edit Custom Elements button and edit your Accordion Slider CET.
If you have more than one element, you can create a separate page with those elements and display it using the Page Content element (https://i.imgur.com/kJkr6Ev.png).
Best regards,
YigitHey Jason,
I’m afraid we don’t have any suggestions for an alternative events plugin.
And regarding the ACF integration, unfortunately, I cannot tell when it will be available but we are actively working on it.
Regards,
YigitHi,
If the previous domain you used your license on is no longer active, you can use the license on the new site. It’s fine as long as the license count matches the active site count.
I hope this helps. Let us know if you have any other questions.
Regards,
YigitHey,
You can use the same license on subdirectories however for multi-sites and subdomains, you’d need a separate license for each installation. You can read more about the licenses at https://themeforest.net/licenses/standard.
I hope this helps. Let us know if you have any other questions.
Best regards,
YigitHi,
Please use the Better Search Replace (https://wordpress.org/plugins/better-search-replace/) plugin to search and replace your old link with the new one.
Best regards,
YigitHey Simone,
You can go to Enfold theme options > Blog Layout > Blog Layout and select the Use the advanced layout editor to build your own blog layout option (https://i.imgur.com/J61TGUh.png). After that, you can edit your Blog page with Advanced Layout Builder, add a Blog Posts element to your page, and exclude the category you wouldn’t like to display on your blog page (https://i.imgur.com/ssABwkz.png).
I hope this helps.
Best regards,
YigitHey Larbi,
I logged in to your site and confirmed that demos are available. Please go to Enfold theme options > Demo Import (https://i.imgur.com/dZNEdoE.png) and import the demo you like.
Best regards,
YigitHey Debbie,
I would appreciate your help in understanding which Enfold Theme Licence we need to purchase, I do not fully understand the difference between the PSD version and the Fully Responsive, can you please explain?
If you need to purchase a new license, you would need to purchase the WordPress theme: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.
I need to explain to my manager what we have and what we need to purchase and why. Our WordPress theme options screen shows us having version 4.4.1. Is this the PSD version or an old version of the Responsive?
Do you have access to the ThemeForest/Envato account that was used when the theme was first purchased? If so, you can log in with that account and go to the Downloads page (https://themeforest.net/downloads) to download the latest version of Enfold and install it in Appearance > Themes > Add New.
After that, you can refer to this post https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a Personal Token and insert it in Enfold theme options to receive auto updates.
If you don’t have access to the ThemeForest account but have an API key in Enfold theme options > Theme Updates, you can try installing the Envato Market (https://www.envato.com/lp/market-plugin/) plugin and inserting your API key in plugin settings to see if you’ll receive the update.
If my suggestions above don’t work, you’d need to purchase a license because you are using an outdated version of Enfold which is not compatible with the latest version of WordPress and PHP.
Are there any discounts for non profit organisations?
Besides Black Friday and Cyber Monday, we don’t offer discounts, unfortunately.
Lifetime updates are included in your purchase, so please do not lose access to your ThemeForest/Envato account.
I hope this helps! Let us know if you have any other questions.
Best regards,
YigitHi,
Our developers fixed the issue and it will be included in the upcoming version of Enfold.
@sterqonline Please see the private content field below.Regards,
YigitHi,
- Please go to Enfold theme options > Layout Builder, enable the Show Advanced Options toggle, and enable the Debug Mode for admins (https://i.imgur.com/3FvoNJV.png).
- On an empty page, add a Social Buttons element to your page, configure it, and copy its shortcode from the debug field (https://i.imgur.com/QbNvXT2.png)
- Go to Appearance > Widgets, add a Custom HTML widget to your widget area, and paste the shortcode into it.
Best regards,
YigitHey Pete,
Our developers fixed the issue and it will be included in an update we’re going to release soon.
If you’d like to apply the patch, please go to Appearance > Theme File Editor > Enfold > config-woocommerce/config.php file and replace the content with: https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_6_2/config-woocommerce/config.php.
If you’d like us to apply the fix for you, please create temporary admin logins and send them privately along with the FTP logins.
Regards,
YigitHey Sebastian,
I checked your website and cookies were not loaded before I accepted them. Did you select one of the “User must select” options in Enfold theme options > Privacy and Cookies > Cookie Handling > Default Cookie Behaviour (https://i.imgur.com/LmSxPbq.png)?
To add custom cookies, please check out this post: https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies.
Best regards,
YigitHey,
There’s nothing wrong with your code or the way you posted it on the forums. It looks like using shortcodes inside the code on the forums causes this but due to the complex setup of our forum and lack of permissions, we couldn’t investigate this enough to tell what exactly caused the issue.
Best regards,
YigitHey,
Thanks!
We found out that a shortcode you added in one of your replies caused this issue. It was correctly wrapped inside code tags so that shouldn’t have been an issue.
I deleted that post and that fixed the issue.
Cheers!
YigitHi!
@guenni007’s deleted post:style your partnerlogo element on a draft page. without any other elements – to get the pure enfold shortcode for it.
in that shortcode remove all linebreaks – so you got a oneliner shortcodeinsert the shortcode using the do_shortcode – You can limit the use of the shortcode via conditional tags.
Regards,
YigitHi @comkapi,
Thanks for your contribution!
I uploaded the language files to our GitHub and they will be included in the upcoming version.
Best regards,
YigitHi Marianne,
Here is what our hosting provider said:
The problem currently is that the IP address [the IP address you shared] was extremely conspicuous regarding “brute force request on WordPress XML-RPC” not only on one server but on over 20 servers. Even if we unblock the IP address, it has such a high scoring in our security system that the block comes into effect again at the slightest conspicuousness.
Tim from Loopia contacted our hosting provider regarding this issue. Since the IP address is still blocked, I’m afraid there wasn’t a solution.
Could you please contact Loopia and ask them if it’d be possible to change your IP address?
Best regards,
YigitHey Justin,
Can we also try network deactivating all active plugins on your staging site for testing purposes?
Regards,
YigitHi,
We are sorry for the inconvenience. Our developers addressed the issue and we’ll release a patch soon.
Best regards,
YigitHey,
It sounds like a caching issue but I’m glad that it’s working fine now!
Sure, we’ll keep the thread open. You can simply reply to this thread to reopen it :)
Regards,
YigitHi,
Thanks for the report.
We are investigating the issue and we will give you an update on this thread when we have more information.
Regards,
YigitHi Justine,
I checked your page and the Color Sections seem to have the correct colors. I attached a screen recording in the private content field.
Please make sure that you cleared the cache and post a screen shot of the issue if this doesn’t help.
Best regards,
YigitHi,
Thanks for the information.
I checked your website on Safari however I cannot see any issues in Enfold theme options. I attached a screenshot in the private content field below.
Please post a screenshot of the issues you are seeing and let us know the steps we need to take to reproduce them.
Best regards,
YigitHi,
No worries at all. It happens to the best of us :)
You are welcome! Let us know if you have any other questions and enjoy the rest of your day.
Best regards,
YigitHi,
You have the “Minify JavaScript Files” and “Combine JavaScript Files” options enabled in SG Optimizer > Frontend > JavaScript and also have the “Javascript File Merging And Compression” option enabled in Enfold theme options > Performance. Disabling it in either Enfold or SG Optimizer would fix the issue. Since they do the same thing, you can enable it only in Enfold or in SG Optimizer.
Regards,
YigitHi,
@skconsultsvcs Thanks for the information.I updated Enfold to version 5.6 but cannot see any issues on your staging site. I uploaded the zip file in Appearance > Themes > Add New. Is there anything different in the way you set up the staging site? If you have server-side caching, is it disabled on the staging site?
@philipewen please start a new thread under Enfold subforum https://kriesi.at/support/forum/enfod#new-post and attach temporary admin logins in the private content field so we can look into it.Regards,
YigitHi A,
You can go to Enfold theme options > Header > Extra Elements to enable the Reading Progress Bar: https://i.imgur.com/wSjfYR8.png.
I will discuss the possibility of adding update notes in future releases.
Best regards,
Yigit
