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Hey,
It sounds like a caching issue but I’m glad that it’s working fine now!
Sure, we’ll keep the thread open. You can simply reply to this thread to reopen it :)
Regards,
YigitHi,
Thanks for the report.
We are investigating the issue and we will give you an update on this thread when we have more information.
Regards,
YigitHi Justine,
I checked your page and the Color Sections seem to have the correct colors. I attached a screen recording in the private content field.
Please make sure that you cleared the cache and post a screen shot of the issue if this doesn’t help.
Best regards,
YigitHi,
Thanks for the information.
I checked your website on Safari however I cannot see any issues in Enfold theme options. I attached a screenshot in the private content field below.
Please post a screenshot of the issues you are seeing and let us know the steps we need to take to reproduce them.
Best regards,
YigitHi,
No worries at all. It happens to the best of us :)
You are welcome! Let us know if you have any other questions and enjoy the rest of your day.
Best regards,
YigitHi,
You have the “Minify JavaScript Files” and “Combine JavaScript Files” options enabled in SG Optimizer > Frontend > JavaScript and also have the “Javascript File Merging And Compression” option enabled in Enfold theme options > Performance. Disabling it in either Enfold or SG Optimizer would fix the issue. Since they do the same thing, you can enable it only in Enfold or in SG Optimizer.
Regards,
YigitHi,
@skconsultsvcs Thanks for the information.I updated Enfold to version 5.6 but cannot see any issues on your staging site. I uploaded the zip file in Appearance > Themes > Add New. Is there anything different in the way you set up the staging site? If you have server-side caching, is it disabled on the staging site?
@philipewen please start a new thread under Enfold subforum https://kriesi.at/support/forum/enfod#new-post and attach temporary admin logins in the private content field so we can look into it.Regards,
YigitMay 2, 2023 at 10:25 pm in reply to: Detailed descriptions of new features in new Enfold releases? #1406267Hi A,
You can go to Enfold theme options > Header > Extra Elements to enable the Reading Progress Bar: https://i.imgur.com/wSjfYR8.png.
I will discuss the possibility of adding update notes in future releases.
Best regards,
YigitHi,
The Modula plugin isn’t integrated in Enfold so it wouldn’t show up among Advanced Layout Builder elements.
I can see that you can use shortcodes to display your galleries. Please go to Modula > Galleries, copy the shortcode of your gallery, and insert them in your pages using the Code Block element (https://i.imgur.com/6a3SkyP.png).
Regards,
YigitHi Thomas,
No worries at all! Thank you for the update :)
We’ll keep the thread open. Please do let us know if you find that this is related to Enfold.
Regards,
YigitMay 2, 2023 at 5:21 pm in reply to: 5.6 vs 5.5 upgrade breaks site – functions.php avia_lang_setup(); #1406222Hi Jason,
Yes, please feel free to do so. I couldn’t reproduce the issue on my local and live installations.
Regards,
YigitHey Harsh,
It looks like the PHP ZipArchive Extension is disabled on your server. Please contact your hosting provider and ask them to enable it.
After that, importing demos should work. Let us know if it doesn’t.
Best regards,
YigitMay 2, 2023 at 5:12 pm in reply to: 5.6 vs 5.5 upgrade breaks site – functions.php avia_lang_setup(); #1406219Hi @liebherz55,
Please share FTP logins privately as well. If you do not know your FTP credentials, you can contact your hosting provider and they can assist you with that.
Regards,
YigitMay 2, 2023 at 5:02 pm in reply to: 5.6 vs 5.5 upgrade breaks site – functions.php avia_lang_setup(); #1406214Hi,
@liebherz55 Please check the error log and let us know the error you are getting. Please also see https://wordpress.org/documentation/article/debugging-in-wordpress/.If you’d like us to look into it, please post temporary WP admin and FTP logins here privately.
Regards,
Yigit- This reply was modified 1 year, 7 months ago by Yigit.
Hi,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHey,
Could you please create a staging copy of your site and send us a link to your login page and admin login credentials so we can update Enfold there and investigate the issues?
Best regards,
YigitHey,
Please share a screenshot showing the issue and send us a link to your website and admin login credentials so we can inspect the issue.
Best regards,
YigitHi,
I updated the code to the following one and it worked:
function avf_post_nav_settings_mod($settings) { $settings['is_fullwidth'] = false; $settings['skip_output'] = false; return $settings; } add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 999, 1);
Please review your website.
Regards,
YigitHey Thomas,
Do you have any modifications on this site? Did you try deactivating all active plugins except for WooCommerce and check if that makes a difference?
I tried to reproduce the issue but editing the product and selecting a new category or selecting a newly created category doesn’t change the breadcrumbs of the single product on my local installation.
Could you let us know the steps if we need to take specific ones to reproduce this issue?
Best regards,
YigitMay 2, 2023 at 3:51 pm in reply to: Bottom parts of submenus hidden/inaccessible in mobile burger menu’s overlay #1406197Hi Gary,
Thank you for the update.
It sounds like it was a caching issue because if anyone from the team worked on your site, we’d inform you.
I’m happy that issue was resolved. Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi,
I shared the download link in the private content field.
You can refer to this post https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo and manually import the demo.
Best regards,
YigitHi,
Post nav is disabled on portfolio items that has fullwidth elements by default.
To enable it, please add the following code to the Functions.php file of your child theme in Appearance > Editor:
add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1); function avia_remove_fullwidth_slider_check($settings) { $settings['is_fullwidth'] = false; return $settings; }
Best regards,
YigitMay 2, 2023 at 3:35 pm in reply to: 5.6 vs 5.5 upgrade breaks site – functions.php avia_lang_setup(); #1406193Hey!
Thanks for the report.
I updated Enfold using the auto-update function in WP but I couldn’t reproduce this issue.
Which version of PHP and WP are you using? Are you using a child theme and if you are, was it the active theme when you updated Enfold?
Please share more details so we can try to reproduce the issue.
Best regards,
YigitHey Greg,
I can see the issue only when I’m not logged in so this looks like a plugin conflict. I attached a screenshot in private content field.
Please firstly update Enfold to the latest version 5.6 (https://kriesi.at/documentation/enfold/theme-update/) and check if that resolves the issue. If it doesn’t, please try deactivating all active plugins to see if it’s a plugin conflict. You can then activate them one by one to find the culprit.
Best regards,
YigitHi,
It looks like your website is down at the moment.
Which hosting provider are you using? Which demo are you trying to import? Did you try importing the demo manually (https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo)?
Regards,
YigitHi,
Enfold is sold exclusively on ThemeForest/Envato and currently, they do not offer such a license type. To install Enfold or any other theme from ThemeForest on 200+ sites, you’d need to purchase a separate regular license for each site.
If you decide to go with Enfold, we’d offer you a discount for your bulk purchase.
Regards,
YigitHey,
Please go to Enfold theme options > Performance and disable CSS and JS file merging and compression, save theme options, clear any server-side, plugin-based, and browser caches, and check if that helps.
If it doesn’t, please create temporary admin logins and post them here privately so we can look into it.
Best regards,
YigitHi T,
It must have been a cache issue. Glad it is working fine now.
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitApril 26, 2023 at 10:39 am in reply to: 20i Hosting IP Addresses blocked by your hosting which disables demo installs #1405681 -
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