Hi Marc,

Thanks for contacting us!

I took a quick look at your website and it seems like only search button is working. Could you please contact plugin author and ask if they have any insights? :)

Also, I noticed there were some CSS errors in Quick CSS field and fixed them.

Regards,
Yigit

Hi,

You are welcome, Colin. Thanks for the update!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

You are currently using an old version of the theme which is not compatible with your WordPress version. Updating Enfold to the latest version would fix the issue.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

If you would like us to update the theme for you, please post FTP logins here privately as well.

Regards,
Yigit

Hey Tim,

We have forwarded your request to our devs and shared this thread as reference. As usual, we will be updating you here :)

Best regards,
Yigit

Hey Jens,

Please see – https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Regards,
Yigit

Hey Alisa,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options. After that you should receive update notification. If you do not, please try using Envato Market plugin – https://envato.com/market-plugin/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

Hi Luiza,

Thanks for contacting us!

You are currently using an older version of the theme, 3.8, which is not compatible with your WordPress version. Updating the theme would fix the issue you are having.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab

@media only screen and (max-width: 480px) {
a.custom-phone {
    position: relative;
    top: 20px;
}
#header_meta {
    padding: 20px 0px 30px 0px;
}
}

:)

Best regards,
Yigit

Hi,

@guenter has fixed the issue and it will be included in upcoming version.

If you would like to apply the fix, please replace /enfold/js/shortcodes.js file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_3/shortcodes.js in Appearance > Editor :)

Regards,
Yigit

Hey Vlad,

Thanks for contacting us and sorry for the late reply!

It seems like the issue is related to following CSS

html {
    min-width: 910px;
}

Could you please try adding following code to Quick CSS and check if that helps on the page I attached in private content field below?

html.html_entry_id_1931 {
    min-width: unset;
}

Please make sure to temporarily disable CSS file merging and compression and to clear cache :)

Best regards,
Yigit

Hi Pablo,

Video does not load on my iphone. I only see a notice about fallback image not being set.

I believe the issue is related to following code

#top .av-video-slide .mejs-container video {
    right: -13%;
}

Please try adding following code to Quick CSS as well

@media only screen and (max-width: 480px) { 
#top .av-video-slide .mejs-container video {
    right: 0;
}}

Best regards,
Yigit

Hey Zdenko,

Thanks for contacting us!

It is not included in the theme and it looks like a plugin. I tried checking the source code to find a name to identify the plugin but that did not work unfortunately.

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

Hi Fatih,

I just tested Slider Revolution version 6.5.4 on Enfold 4.8.3 but it works fine on my end. Please see screenshot here – https://imgur.com/a/40YdCRy

Are you adding the slider using Fullwidth Revolution Slider under Plugin Additions tab of ALB?

Best regards,
Yigit

Hi Daniel,

It in a way simplifies the way you add and edit widgets. It is a built in WordPress feature but I am not really sure why it does not work as expected for HTML widget.

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hey,

@guenter has fixed the issue and it will be included in upcoming version.

If you would not like to wait for the upcoming version, please replace /enfold/config-templatebuilder/avia-shortcodes/google_maps/google_maps.css file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_3/Gmaps-tooltip/google_maps.css and then replace /enfold/framework/js/conditional_load/avia_google_maps_api.js file with – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_3/Gmaps-tooltip/avia_google_maps_api.js :)

Best regards,
Yigit