Forum Replies Created
-
Posts
-
Hi,
Glad Ismael could help!
Let us know if you have any other questions and enjoy the rest of your day!Best regards,
YigitHi,
Welcome back, Vlad! Hope you had nice holidays :)
I changed the code to following one and that helped
html { min-width: unset !important; }I am not 100% sure if that would cause any CSS issues though. If you notice anything irregular, please let us know :)
Best regards,
YigitHi Keri,
Thanks for the information!
It seems like you are still using Enfold 4.8.2 on your live site. Updating Enfold to the latest version 4.8.6.1 should update to new styling.
Could you please update the theme on your staging site and check? If you would like us to update the theme for you, please post temporary FTP and WP admin logins to your staging site :)
Best regards,
YigitHi,
Thanks for contacting us!
Have you tried clearing cache and check if that helps? If you have, please create temporary admin logins and post them here privately so we can look into it :)
Cheers!
YigitHey Lance,
Thanks for contacting us!
Could you please go to Enfold theme options > Performance and disable CSS file merging and compression, save theme options, clear cache and check if that helps? After that you can enable CSS file merging and compression option again.
If that does not help, please create temporary admin logins and post them here privately so we can look into it :)
Best regards,
YigitHey,
Thanks for contacting us!
Could you please point out the issues you are having on your website and maybe share a link so we can see?
This is how organizer and venue pages look on my local installation – https://imgur.com/a/HwE9tc3. Only change I made is link colors. We kept the overall design pretty much intact and only adjusted selectors so the theme options could be applied on events pages as well.
Best regards,
YigitHi Alan,
Thanks!
I have re-updated the theme and then updated your homepage and that helped.
LayerSlider is missing and that is due to PHP ZipArchive extension. Please contact your hosting provider and ask them to enable PHP ZipArchive extension and then you can download LayerSlider sliders here – https://kriesi.at/documentation/enfold/advanced-layerslider/#-manually-importing-missing-layerslider-images-of-the-old-demo-slides- and then import them in LayerSlider WP tab.
Please review your website :)
Best regards,
YigitHi @alexmiguel,
You can refer to this post to add images to mega menu – https://kriesi.at/documentation/enfold/mega-menu/#add-images-to-mega-menu :)
Best regards,
YigitHi Thomas,
Sorry for my late reply!
I started an issue on our GitHub and shared the information :)
Best regards,
YigitHi,
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHey,
Thanks for contacting us and sorry for the inconvenience!
Could you please try to replace /enfold/config-templatebuilder/avia-shortcodes/section/section.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_6/shortcodes/section.php?
If you would like us to update the file for you, please create temporary admin logins, post them here privately and point out the Color Section element.
Regards,
YigitHi Laura,
Glad you figured it out and thanks for sharing your solution!
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHi Alan,
I tried that one but it only shows .ftpquota file as well.
I will ask my teammates to check FTP logins, in the meantime, could you please enable debugging mode by editing wp-config.php file – https://codex.wordpress.org/WP_DEBUG so we can see what is causing the error?
Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day! :)
Best regards,
YigitHi Samuel,
Thanks for contacting us!
You can insert [nolink] – https://kriesi.at/documentation/enfold/footer/#copyrights-info :)
Regards,
YigitHi,
It seems like a plugin conflict. Could you please firstly update your plugins (62 of them have updates)?
Best regards,
YigitHi Alan,
Please leave directory field empty when creating FTP account – https://imgur.com/a/ddPTfry
Best regards,
YigitHi Alexander,
You would need to add CSS and JavaScript codes to your site as well. Please note example code is using SCSS preprocessor tool.
We have forwarded your request to our devs however if you need this button urgently, we would recommend you to hire a freelance developer as currently our devs are busy working on Enfold updates :)
Best regards,
YigitHi,
I checked your blog page however I can see 3 blog posts posted today with the title “How can I get help with transportation?”. Have you figured it out already? If you have not, could you please let us know the steps we need to take to reproduce the issue so we can make sure that we are on the same page?
Best regards,
YigitHi,
Could you please post WP username as well?
Also, FTP path seems to be incorrect. Please set path to root of your WordPress installation :)Best regards,
YigitHey Alan,
Thanks for contacting us!
Could you please post temporary FTP and WP admin logins here privately so we can look into it?
Regards,
YigitHey,
Thanks for contacting us!
1- You can migrate your domain, it would not affect your license. Please make sure registration is only on one domain after the migration though.
2- Please contact your hosting provider and ask them to enable PHP ZipArchive Extension. If that does not help, could you please create temporary WordPress admin logins and FTP logins and post them here privately so we can look into it? :)
Regards,
YigitHi Laura,
Thanks for contacting us!
I logged in to your site and can see update notification for Enfold so you should be able to update the theme from WordPress dashboard. Could you please elaborate on the issue you are having?
Regards,
YigitHi,
Thanks for contacting us!
I checked your website and Tab Sections are working fine on Firefox on my end. I attached screenshots in private content field below.
Has the issue fixed after updating the theme to 4.8.6? :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHello Max,
The FIRST request i ever had (since years) and the only thing i got was “We dont care. Help yourself!”
That is not at all what Rikard wrote. That is just how you would like to receive the message to rate the theme with one star, like you always do.
You do not even have valid support period and as I wrote you before, if you are this unsatisfied with our support, do not extend your support and do not use our support forums.
Regards,
YigitHi,
Glad we could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit
