Page 145 – Support | Kriesi.at – Premium WordPress Themes

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September 2, 2021 at 1:23 pm in reply to: 2 custom separator icons not showing #1319506

Yigit
Keymaster

Hi,

Thanks for the update! I am marking the thread as resolved.
Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 2, 2021 at 1:11 pm in reply to: 2 custom separator icons not showing #1319500

Yigit
Keymaster

Hi,

Excuse me, I did not realize I set the page to private. Changed it to public now so please check again :)

Best regards,
Yigit

September 2, 2021 at 12:58 pm in reply to: Aditonal text under products on the product category page #1319496
Yigit
Keymaster
Hi Gilbert,

Please add following code to Quick CSS field as well :)
```
.second-term-description + h2 {
    padding-top: 30px;
}
```
Best regards,
Yigit
September 2, 2021 at 12:47 pm in reply to: 2 custom separator icons not showing #1319494

Yigit
Keymaster

Hi,

I have tried on my test site as well and the result is the same. I have attached the link in private content field below.
Are you using the default Instagram icon or using an imported one?

Best regards,
Yigit2017

September 2, 2021 at 12:22 pm in reply to: New Line in Title #1319487

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 1, 2021 at 7:14 pm in reply to: thin line above logo slider in enfold theme #1319389

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

September 1, 2021 at 11:58 am in reply to: Enfold Menu going to the left #1319327

Yigit
Keymaster

Hi,

Great! Let us know if you have any other questions and enjoy the rest of your day! :)

Best regards,
Yigit

September 1, 2021 at 11:56 am in reply to: Aditonal text under products on the product category page #1319324
Yigit
Keymaster
Hi Gilbert,

Please add following code to Quick CSS field as well
```
.second-term-description + h2 {
    clear: both;
}
```
Best regards,
Yigit
September 1, 2021 at 11:55 am in reply to: Mobile spacing between columns #1319322

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

August 31, 2021 at 6:09 pm in reply to: Issues With Both Theme & Support Registration #1319223

Yigit
Keymaster

Hi,

You are welcome, Scott!

If you have any other questions or issues, please login to our support forums and start new threads under Enfold sub forum :)

Enjoy the rest of your day!

Regards,
Yigit

August 31, 2021 at 6:07 pm in reply to: Aditonal text under products on the product category page #1319221
Yigit
Keymaster
Hi Gilbert,

Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling
```
.second-term-description + p {
    clear: both;
}
```
Then add following code to bottom of Functions.php file of your child theme in Appearance > Editor – https://pastebin.com/9p0iTZZc. This is slightly modified version of this – https://www.businessbloomer.com/woocommerce-add-a-second-content-box-product-category-pages/ and will add second description field in category edit pages where you can insert unique text per category.

Best regards,
Yigit
August 31, 2021 at 5:37 pm in reply to: Header issue with 4.8.5 #1319216

Yigit
Keymaster

Hi,

Glad Rikard could help!

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

August 31, 2021 at 5:36 pm in reply to: Scroll blocks #1319215

Yigit
Keymaster

Hi,

Could you please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options, clear cache and check if that helps? If it does not, please try de-activating all active plugins and then activate them one by one to find the culprit. If that too does not help, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

August 31, 2021 at 5:33 pm in reply to: transparant background submenu #1319213

Yigit
Keymaster

Hey,

I am glad you have! Let us know if you have any other questions and enjoy the rest of your day :)

Cheers!
Yigit

August 31, 2021 at 5:31 pm in reply to: Advanced Editor Oddity #1319212

Yigit
Keymaster

Hi,

BR tag is frequently used and I do not remember any case where it broke the layout builder. Maybe some sort of combination caused it. I do not really know to be honest. If that happens again, could you please enable debugging mode for ALB – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and share the shortcodes of the page with us using – https://pastebin.com/ so we can try reproducing the issue on our installations?

Best regards,
Yigit

August 31, 2021 at 5:26 pm in reply to: transparant background submenu #1319209
Yigit
Keymaster
Hi,

Please change the second code to following one
```
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
    background-color: rgba(0,0,0,0.4);
}
```
0,0,0 is the RGB value and 0.4 is opacity level that you can set between 0-1 :)

Best regards,
Yigit
August 31, 2021 at 5:24 pm in reply to: Different header on different page #1319208

Yigit
Keymaster

Hi,

Thanks for your help @Guenni007!

Glad @Guenni007 could help! The plugin was not updated in 2 years so it might not be working as expected anymore :)

Best regards,
Yigit

August 31, 2021 at 5:12 pm in reply to: Avia Layout Builder Not Loading #1319201

Yigit
Keymaster

Hi,

You are welcome and thank you for the update!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

August 31, 2021 at 5:07 pm in reply to: transparant background submenu #1319199
Yigit
Keymaster
Hey,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.html_header_top .header_color .main_menu ul:first-child > li > ul, .html_header_top #top .header_color .avia_mega_div > .sub-menu {
    border: none;
}
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
    background-color: transparent;
}
```
Regards,
Yigit
August 31, 2021 at 4:55 pm in reply to: Avia Layout Builder Not Loading #1319197

Yigit
Keymaster

Hey,

Thanks for contacting us!

I checked random pages however they load fine on my end. I attached screenshots in private content field below. It sounds like none of the pages load for you but if only specific ones are not loading, please point them out so we can check them as well :)

Regards,
Yigit

August 31, 2021 at 4:51 pm in reply to: Enfold Child Facebook Likebox does not work anymore #1319195

Yigit
Keymaster

Hey,

No worries at all! Let us know if you have any other questions :)

Regards,
Yigit

August 31, 2021 at 4:50 pm in reply to: Cog constantly spinning and can't update/publish #1319194

Yigit
Keymaster

Hi,

@Seimen_x I enabled debugging mode for ALB – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and using shortcodes, replaced Text Block element you used for your shortcode with Code Block element however due to your security, I was not able to update your page. I did not want to share the page shortcodes publicly as well so I added pastebin link on top of Enfold theme options > General Styling > Quick CSS field. Please copy the shortcode on that link, edit your page and replace page shortcode with it.

Also, you are using a very old version of Enfold and WordPress. We would recommend you to keep them updated. Please create a testing site and update them there first to be on the safe side :)

Best regards,
Yigit

August 31, 2021 at 4:36 pm in reply to: Enfold Child Facebook Likebox does not work anymore #1319191

Yigit
Keymaster

Hey Mike,

Thanks for contacting us!

I checked like button on all 5 websites and they work fine on my end. I attached screenshots from the first website in private content field below.

Please note DuckDuckGo and adblockers etc. would block the likebox.

Best regards,
Yigit

August 31, 2021 at 4:30 pm in reply to: Enfold contact form / text block – Warning …HTML markup..special characters… #1319190

Yigit
Keymaster

Hi,

Please go to Enfold theme options > Privacy and Cookies > Privacy Policy and check “Append a privacy policy message to template builder contact forms?” :)

Best regards,
Yigit

August 31, 2021 at 4:20 pm in reply to: thin line above logo slider in enfold theme #1319188
Yigit
Keymaster
Hi,

I have added following code to Quick CSS field in Enfold theme options > General Styling
```
#after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6 {
    border: none;
}
```
Please review your website :)

Best regards,
Yigit
August 31, 2021 at 4:15 pm in reply to: Contact Form not working #1319186

Yigit
Keymaster

Hey Oliver,

Thanks for contacting us!

This seems to be related to Contact Form 7 and recaptcha. Can you please try disabling recaptcha temporarily and check to confirm?

Best regards,
Yigit

August 31, 2021 at 4:11 pm in reply to: Ajustes anuncios Adsense #1319185

Yigit
Keymaster

Hey,

Thanks for contacting us!

Glad you figured it out and thanks for sharing your solution!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

August 31, 2021 at 4:10 pm in reply to: 2 custom separator icons not showing #1319183

Yigit
Keymaster

Hey,

Thanks for contacting us!

I just tested it on my local installation however it works fine on my end – https://imgur.com/a/VlcL0NA.

Which version of Enfold are you using?

Best regards,
Yigit

August 31, 2021 at 4:05 pm in reply to: Please Explain SVG Sections – Problem with two colour sections #1319182

Yigit
Keymaster

Hey!

Glad @guenni007 could help!

@guenni007 thanks for your help as always!

Regards,
Yigit

August 31, 2021 at 4:02 pm in reply to: Advanced Editor Oddity #1319179

Yigit
Keymaster

Hi,

Thanks for contacting us!

Did you have any custom code on your page or any shortcodes inside elements? My guess is those might have broken the layout.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 4,321 through 4,350 (of 82,624 total)

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