Tagged: 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 30, 2021 at 11:39 am #1318947
    oliverdubai

    Hi, requesting your assistance as the Contact forms on the below pages are not working:
    1. contact page – https://www.goettling.me/german-kitchen-dubai-home/contact-us/
    2. Occhio page – https://www.goettling.me/lighting/occhio-premium-german-lighting/

    Anyone who tries to sends a message after correctly punching in the details and captcha are greeted by the below error message:
    ” There was an error trying to send your message. Please try again later.”

    Would appreciate your assistance on this.

    Thank you.

    August 31, 2021 at 4:15 pm #1319186
    Yigit

    Hey Oliver,

    Thanks for contacting us!

    This seems to be related to Contact Form 7 and recaptcha. Can you please try disabling recaptcha temporarily and check to confirm?

    Best regards,
    Yigit

    September 7, 2021 at 10:56 am #1319950
    oliverdubai

    Hi Yigit, I removed the ReCaptcha and yet it did not work.

    Hence I have replaced the Contact Form 7 with the inbuilt Contact Form element by Enfold.

    Is there a possibility of adding a field to upload files in that element?

    Thanks!

    September 8, 2021 at 9:31 am #1320081
    oliverdubai

    Hi Yigit, the contact form on – https://www.goettling.me/german-kitchen-dubai-home/contact-us/ has run into another issue.

    The FORM TITLE is not displaying correctly on the frontend.
    The text I have typed in the backend = MESSAGE US HERE
    The text seen in the front end = “TESTIMONIALS” — Goettling Interiors – German Values

    Help please!

    Thank you.

    September 11, 2021 at 6:39 pm #1320532
    Mike

    Hi,
    Thank you for your patience, I took a look at your /german-kitchen-dubai-home/contact-us/ page but your form title seems to be correct, were you able to sort this out?
    2021-09-11_002.png

    Best regards,
    Mike

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.